Retail Technology Conference 2014

Social media and marketing guru Scott Stratten believes QR code technology is routinely mismanaged, and can sour the customer's opinion of the brand.

From customer-facing technologies and business architecture to innovation and people labs, Nordstrom is focused on enabling associates to deliver exceptional and innovative service to customers.

The discount book retailer is growing in spite of a shrinking book market thanks to innovative, low-cost engagement initiatives that connect with customers.

As the fastest growing retail company in the world the fashion jewelry retailer relies on an investment bank approach as it prepares to go public.

Aerosoles has been omnichannel for nearly 10 years, but over the past 18 months the retailer has recognized that with a variety of distinct channels, including retail, e-commerce and wholesale, blurring a true real-time view of the enterprise is table stakes.

Online furniture retailer Smart Furniture connects with customers through the use of analytical insight and real-time capabilities to make suggestions based on the customers' wants and needs. At the Retail Technology Conference, Smart Furniture CEO T.J.

Nordstrom is involved in a multi-year transformation that encompasses each aspect of the company, including culture, technology and customer experience.

Successful omnichannel merchandising requires the merging of previously siloed systems into one real-time interface.

Scott Stratten, one of the top 5 social media influencers in the world, will discuss the tenants of modern customer engagement at the Retail Technology Conference next month.

Countless hours go into the research and development of new retail technology, but the true test of a solution's mettle comes at deployment. At the Retail Technology Conference, Randy Cucerzan, senior director of IT at Genesco, will discuss best practices and pitfalls to avoid during rollout.

Amazon's wide selection and pricing structure drove many weak book retailers into early retirement.

Alex and Ani Vice President Ryan Bonifacino will discuss the company's venture-capital mindset and investment banker approach to IT evaluation at the 2014 Retail Technology Conference.