Kohl’s began accepting Amazon returns nationwide in July with the goal of converting associated store traffic into loyal Kohl's shoppers over time. Hear how the program is faring from both Kohl’s and inMarket data.
Online sales within the fashion industry are driven by consumers who expect the right thing, for the right price and at the right time. This naturally comes with its own challenges around size, fit and style preference.
Nearly a quarter of all e-commerce returns occur over the holiday season and approximately 80% of consumers who return items, return clothing and accessories. With fit-related issues accounting for an estimated 17% of online returns, merchants are making returns a priority and combatting with innovation.
Every day, retailers suffer from the effects of fraudulent returns, intentional returning or ‘wardrobing’ -- shoppers purchasing a garment to wear once with labels intact, and then sending it back to get a full refund. How can retailers solve this problem?
The new pick-up and return service will be available at more than 8,000 Walgreens locations and select number of Nordstrom stores. Learn the details and how the new service offers a new level of convenience.
Download this Roadmap report and discover how thanks to advanced order management solutions that unify online, mobile and in-store orders leading retailers are meeting shopper demand for near-instantaneous fulfillment.
With just 10% online penetration, retailers in the $220 billion home furnishing space are in a race to establish themselves as the digital leader. Wells Fargo Securities and Fluid teamed up to examine the online user experience and service offerings of the top players in the segment. See where Amazon, Bed Bath & Beyond, Williams-Sonoma, and others ranked.