Returns Management

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Returns Management

A collection of news, articles and other featured content about Returns Management.

Walgreens customers can now drop off e-commerce returns at a local Walgreens location for shipment back to a host of retailers. Get the latest on the returns management partnership.

Kohl’s began accepting Amazon returns nationwide in July with the goal of converting associated store traffic into loyal Kohl's shoppers over time. Hear how the program is faring from both Kohl’s and inMarket data.

Uncover how Nordstrom and Rent the Runway are teaming up to draw foot traffic into the department store, while making Rent the Runway’s digital rental service more convenient.

Every day, retailers suffer from the effects of fraudulent returns, intentional returning or ‘wardrobing’ -- shoppers purchasing a garment to wear once with labels intact, and then sending it back to get a full refund. How can retailers solve this problem?

Department stores are racing to master omnichannel in their efforts to win customer loyalty.

The new pick-up and return service will be available at more than 8,000 Walgreens locations and select number of Nordstrom stores. Learn the details and how the new service offers a new level of convenience.

Amazon customers can return online purchases with or without shipping packaging at all Kohl’s stores starting this summer. Learn the details of the unique partnership.

Download this Roadmap report and discover how thanks to advanced order management solutions that unify online, mobile and in-store orders leading retailers are meeting shopper demand for near-instantaneous fulfillment.

With just 10% online penetration, retailers in the $220 billion home furnishing space are in a race to establish themselves as the digital leader. Wells Fargo Securities and Fluid teamed up to examine the online user experience and service offerings of the top players in the segment. See where Amazon, Bed Bath & Beyond, Williams-Sonoma, and others ranked.

With holiday 2018 in the rearview it is time to examine the post-holiday return blitz. You don’t want to miss these four critical facts about the 2018 returns season.

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