Returns Management

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Returns Management

A collection of news, articles and other featured content about Returns Management.

Every day, retailers suffer from the effects of fraudulent returns, intentional returning or ‘wardrobing’ -- shoppers purchasing a garment to wear once with labels intact, and then sending it back to get a full refund. How can retailers solve this problem?

The new pick-up and return service will be available at more than 8,000 Walgreens locations and select number of Nordstrom stores. Learn the details and how the new service offers a new level of convenience.

Amazon customers can return online purchases with or without shipping packaging at all Kohl’s stores starting this summer. Learn the details of the unique partnership.

Department stores are racing to master omnichannel in their efforts to win customer loyalty.

With holiday 2018 in the rearview it is time to examine the post-holiday return blitz. You don’t want to miss these four critical facts about the 2018 returns season.

Download this Roadmap report and discover how thanks to advanced order management solutions that unify online, mobile and in-store orders leading retailers are meeting shopper demand for near-instantaneous fulfillment.

With just 10% online penetration, retailers in the $220 billion home furnishing space are in a race to establish themselves as the digital leader. Wells Fargo Securities and Fluid teamed up to examine the online user experience and service offerings of the top players in the segment.

UPS's “National Returns Day,” was January 5th. Find out how technology is increasing efficiency in the returns process.

Barnes & Noble's first quarter 2018 didn't bring great news for the bookstore retailer. Here are the seven things the bookstore retailer is working on to turn the tide.

This may be the easiest way to manage returns yet. Learn what Rent the Runway is doing in their physical locations to ease shoppers' experiences.

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