RIS Deep Dive: Unified Commerce

CEO Kevin Johnson discusses how brick-and-mortar retailers can survive and thrive in today’s unstable environment and unveils his five priorities to sustainable growth.

Walmart is testing six unified commerce approaches in two new stores to enhance the customer experience through technology. Industry experts tell RIS News what this move means for Walmart and the future of retail.

Find out in the 27th Annual RIS/Gartner Retail Technology Study how retailers are responding to fast-moving changes in the marketplace by investing in game-changing technology.

Flexible order fulfillment is critical to TUMI customers – many of whom purchase in airport locations, necessitating fulfillment scenarios such as buy in-store and ship-to-home. Find out how the travel retailer is meeting this challenge head on.

RIS News recently had the pleasure of recognizing Michael Relich, COO of Crate and Barrel , for his contribution to retail by naming him to our "Top 10 Movers and Shakers in Retail." The following is the exclusive Q&A obtained for the article.

Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.

Unified commerce goes beyond omnichannel by breaking down the walls between internal channel silos and leveraging a common commerce platform to deliver a holistic, real-time, personal customer experience.

Ulta's omnichannel shoppers are spending 2.5 times the amount of money as someone who is just shopping in the physical store. Learn how unified commerce is helping Ulta grow its omnichannel shoppers and outstanding e-commerce business.

Williams-Sonoma, Inc. is powering forward on a number of new unified commerce initiatives, from 3D apps to email marketing to digital advertising using data analytics. Find out how the The Pottery Barn and West Elm parent company expects to grow customer loyalty with omnichannel offerings.

The retail technology leaders that are shaping not only their companies but the industry at large through the use of innovative technologies and strategies. Check out this RIS exclusive and discover which 10 retail executive are leaving their irrefutable mark on retail tech.