It is no surprise that the pace of technology change and the expectations of customers in retail is increasing. That is why it is imperative for retailers to design a customer experience with purpose, trust and care ― a key differentiator for cultivating profitable long-term relationships.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
Technology is no longer a standalone, separate entity. Instead it melds effortlessly into the retailer’s business foundation, providing an agile system for delivering insightful, efficient service at every touchpoint. Find out how.
Department stores have come full circle as prime shopping destinations. Through digital initiatives, investments in technology and store remodels, departments stores that play their cards right will remain for the long haul.
Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.
Do you want to improve the customer experience and alleviate everyday issues bogging down operations? Learn how integrated supply chain technology incorporating real-time information and management capabilities can help.