While mobile services are booming, many retailers have struggled managing their mobile deployments correctly with challenges sometimes outweighing benefits. Learn how to optimize deployment.
It is no surprise that the pace of technology change and the expectations of customers in retail is increasing. That is why it is imperative for retailers to design a customer experience with purpose, trust and care ― a key differentiator for cultivating profitable long-term relationships.
A quality customer experience is the cornerstone of a successful retail enterprise. But unfortunately many retailers struggle to develop and deliver an experience that truly wows.
Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.
Do you want to improve the customer experience and alleviate everyday issues bogging down operations? Learn how integrated supply chain technology incorporating real-time information and management capabilities can help.
Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.
Technology is no longer a standalone, separate entity. Instead it melds effortlessly into the retailer’s business foundation, providing an agile system for delivering insightful, efficient service at every touchpoint. Find out how.
A comprehensive analysis of the findings which shows that changing role of stores along with its process of digitization will essentially require a digital workplace with empowered workforce.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
Retalon partnered with Retail IT Insights to send a survey to over 5,000 retail professionals in order to understand their perspective on the importance of unified predictive analytics in retail.
The inventory accuracy of the average retailer is only 65%. That means most retailers are disappointing their shoppers as much as 3 to 4 times out of 10. Can you afford that much dissatisfaction?
To win in today’s hyper-competitive environment, retailers need to be able to turn massive amounts of data into actionable insight at a localized level.