Unified Commerce: RIS Deep Dive

Making the Most of Mobile to Power Next-Gen Stores

While mobile services are booming, many retailers have struggled managing their mobile deployments correctly with challenges sometimes outweighing benefits. Learn how to optimize deployment.
The Customer Channel

To truly deliver on personalization, it's time to evolve to an adaptive experience with a predictive focus, where the customer is the channel, and the only channel.

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Crafting the Perfect Customer Experience

A quality customer experience is the cornerstone of a successful retail enterprise. But unfortunately many retailers struggle to develop and deliver an experience that truly wows.
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Purpose, Trust and Care Are Key to a Compelling CX Journey

It is no surprise that the pace of technology change and the expectations of customers in retail is increasing. That is why it is imperative for retailers to design a customer experience with purpose, trust and care ― a key differentiator for cultivating profitable long-term relationships.
Big Lots Looks to Transform Shopper Loyalty With New Tech

Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.
The Digital Supply Chain: Unified and Strong
Kibo to Acquire Monetate to Personalize the Entire Customer Journey

Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.
Skechers Enhances Retail Experience with New POS Suite

The retailer is modernizing its technology footprint in its direct-to-consumer distribution channels with new point of sale solutions. Learn all about the new capabilities Skechers is onboarding.
Sensormatic Solutions Powers Unified Commerce with Inventory Intelligence

The company’s latest cloud-based solution provides retailers with a real-time view into accurate inventory availability for unified commerce fulfillment.
Embracing an Agile Mindset at Aptos Engage 2019

The 2019 Aptos Engage conference hit many powerful notes currently resonating in retail, including AI, microservices architecture, personalization, digital transformation and more. But the most important may have been the embrace of an agile mindset.
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Geographic Insight Is Key to Pinpointing Success

To win in today’s hyper-competitive environment, retailers need to be able to turn massive amounts of data into actionable insight at a localized level.
SoulCycle’s Omnichannel Solutions Support Rapid Growth

Leading indoor cycling brand deploys a unified commerce cloud suite to streamline order management and improve customer experience across its expanding network.
lululemon Unveils Its Strategic Plan to Accelerate Growth

The athletic apparel retailer plans to fuel growth through product innovation, integrated omni-guest experiences, and deeper expansion into key markets around the world. Hear how lululemon plans to make its vision a reality.
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Inventory Precision: Drives Sales

The inventory accuracy of the average retailer is only 65%. That means most retailers are disappointing their shoppers as much as 3 to 4 times out of 10. Can you afford that much dissatisfaction?

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