Industry Events
September 18 - 20 - Retail Summit & Executive Conference, produced by Triversity, Wigwam Resort & Golf Club, Phoenix, AZ. To register and for more information: 1-888-287-4629 x295 or www.triversity.com.
September 18 - 21 - 2005 Retalix International Customer Conference, Wyndham Anatole, Dallas, TX. To register and for more information: Debbie Mangelli, [email protected], 530-887-5463 x208.
September 18 - 20, 2005 - CrossTalk 2005, produced by 360Commerce, Driskill Hotel, Austin, TX. To register and for more information: www.360commerce.com or Milly Pellizzari at 512-491-2781.
September 26 - 29, 2005 - Frontline Solutions Conference & Expo 2005 focuses on providing supply chain operations and logistics managers, IT personnel and executives with the information they need to implement supply chain technologies to improve business performance. To register or for more information please visit www.frontlineexpo.com.
October 12 - 13, 2005 - 2nd Annual Retail Pricing Summit, produced by EyeforRetail, Hyatt Regency McCormick Place, Chicago, IL. To register or for more information: www.eyeforretail.com/retailpricing or contact Michael Setters, global events director 1-800-814-3459 x238, [email protected].
October 27, 2005 - TRUTH IN TECHNOLOGIES 2005: Supply Chain RFID
The goal of the forum, hosted by the AIDC 100 at Stony Brook University, Stony Brook, NY, is to help people understand the difference between the lofty expectations and the reality of broad scale use of RFID in the supply chain. For more information and to register visit: www.aidc100.org.
Vendor Viewpoint
10 Best Practices for exceptional Email Customer Service: What Every Retailer Needs to Know - Read about ten best practices for dramatically improving email customer service, used by leading companies in retail, ebusiness and other sectors known for service excellence. These tips will help you provide exceptional email customer service, reduce costs and boost agent productivity. Click here to download Sponsored by eGain.
Retail Pricing Reports and Case Studies - Increase your sales and boost profits: Click here to obtain FREE price and merchandise optimization, promotion planning, customer demand management, forecasting, inventory and markdown management reports and case studies from retail market leaders. In-depth, innovative and business critical - the reports will give you the competitive advantage your business needs! Sponsored by EyeforRetail.
Industry White Papers
Driving Profitability through Assortment Optimization
Retailers face difficulties assessing product sales performance and maintaining a competitive mix due to inadequate information regarding store segment, individual store and overall assortment composition. Click here to download and learn how to gain a competitive advantage by implementing technology that helps increase the understanding and optimization of assortments. Sponsored by Business Objects.
Today's Strategy for Tomorrow's Store: Transform with Technology
Sweeping changes have rocked the retail industry in the past decade, with more, possibly bigger, changes still to come. With both information and a multitude of shopping options literally at the consumer's fingertips, retailers have to work harder than ever just to attract shoppers to their store. Click here to download this white paper to discover key steps in achieving your store transformation. Sponsored by Getronics.
EPC Class 1 Generation 2 RFID Specification
The EPCglobal Class 1 Generation 2 protocol will help solidify the adoption of UHF RFID. This paper provides a brief explanation of how EPCglobal Class 1 Gen 2 improves on previous protocols and the expected impact of these benefits, including faster, more flexible read and write speed, higher reliability in tag counting, more robust performance of many readers in close proximity, enhanced security, and extensibility to higher-function tags and systems. Click here to download. Sponsored by Alien Technology.
Maximizing Retail Store Performance Management
In order to compete and prosper, retailers face a mandate to operate at an optimal level of performance to meet financial and organizational expectations. This mandate is transforming the way retail organizations do business. Click here to download and learn how successful retailers are leveraging technology and actively driving influence to the point of shopper interaction inside the store. Sponsored by Proclarity.
Beyond Business Intelligence: Extracting Value from Data to Drive Customer Loyalty
Typical retail organizations depend on multiple enterprise applications to execute their business processes, including inventory, merchandising, POS and supply chain management applications. Click here to download and learn about how progressive retailers are deploying cutting-edge business performance management processes and technologies to compress data into actionable information. Sponsored by GERS.
Executive Intelligence
Store-of-the-Future on the Horizon
New specification standard connects POS devices to Web apps
By John Connor, IBM, Retail Store Solutions
For retailers, dynamic customer service helps spell success today. Increasingly time-pressed, technologically savvy consumers are demanding that retailers enhance their shopping experience. They want convenience, choice and control. They want personalized service. They welcome the advent of interactive kiosks, smart shopping carts and other applications and they expect those devices will help them communicate easily and seamlessly with retail point-of-sale (POS) systems and existing store technology.
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