RIS Executive News Brief - August 30, 2005

Walgreens, Home Depot Aid in Hurricane Relief

While many stores are forced to close until Hurricane Katrina blows over, some retailers, such as Walgreens and Home Depot, are able to leverage advanced systems to help customers cope with the disaster.

Walgreens pharmacies are helping residents forced to evacuate their homes and in need of prescription medicine. Because all locations are electronically linked by satellite and through network aggregators such as Proxymed and SureScripts, residents can walk into any Walgreens nationwide, ask the pharmacist to access their prescription records and get their emergency medication needs solved.


Sports Authority Migrates to Inovis for Trading Partner Connectivity
The Sports Authority selects Inovis as its preferred Electronic Data Interchange (EDI) provider and migrates to Inovis' value-added network (VAN), inovisworks.net.

Select Comfort Centralizes Data with Informatica PowerCenter
Select Comfort selects Informatica PowerCenter Advanced Edition to power its move from departmental reporting to a centralized enterprise data warehouse.

L'Occitane Turns to PSC, Adonix to Increase Warehouse Efficiency
L'Occitane, a manufacturer and retailer of luxury personal care products, selects PSC and Adonix to create a warehouse management system at its centralized facility in Lyndhurst, New Jersey.

Mervyns Selects Trusonic for In-Store Music
Mervyns implements a custom point-of-sale music and messaging system created in partnership with Trusonic throughout stores in 13 states.

Wincor Nixdorf Introduces Beetle /iPro
Wincor Nixdorf introduces the Beetle /iPro, a POS system featuring Intel Pentium 4 and Celeron desktop processors.

Zebra Expands RFID Smart Label Business
Zebra Technologies adds converting equipment for smart labels to its Greenville, Wisconsin supplies facility.

Bulletin Board

Industry Events

September 18 - 20 - Retail Summit & Executive Conference, produced by Triversity, Wigwam Resort & Golf Club, Phoenix, AZ. To register and for more information: 1-888-287-4629 x295 or www.triversity.com.

September 18 - 21 - 2005 Retalix International Customer Conference, Wyndham Anatole, Dallas, TX. To register and for more information: Debbie Mangelli, [email protected], 530-887-5463 x208.

September 18 - 20, 2005 - CrossTalk 2005, produced by 360Commerce, Driskill Hotel, Austin, TX. To register and for more information: www.360commerce.com or Milly Pellizzari at 512-491-2781.

September 26 - 29, 2005 - Frontline Solutions Conference & Expo 2005 focuses on providing supply chain operations and logistics managers, IT personnel and executives with the information they need to implement supply chain technologies to improve business performance. To register or for more information please visit www.frontlineexpo.com.

October 12 - 13, 2005 - 2nd Annual Retail Pricing Summit, produced by EyeforRetail, Hyatt Regency McCormick Place, Chicago, IL. To register or for more information: www.eyeforretail.com/retailpricing or contact Michael Setters, global events director 1-800-814-3459 x238, [email protected].

October 27, 2005 - TRUTH IN TECHNOLOGIES 2005: Supply Chain RFID
The goal of the forum, hosted by the AIDC 100 at Stony Brook University, Stony Brook, NY, is to help people understand the difference between the lofty expectations and the reality of broad scale use of RFID in the supply chain.
For more information and to register visit: www.aidc100.org.

Vendor Viewpoint
10 Best Practices for exceptional Email Customer Service: What Every Retailer Needs to Know - Read about ten best practices for dramatically improving email customer service, used by leading companies in retail, ebusiness and other sectors known for service excellence. These tips will help you provide exceptional email customer service, reduce costs and boost agent productivity. Click here to download Sponsored by eGain.

Retail Pricing Reports and Case Studies - Increase your sales and boost profits:
Click here to obtain FREE price and merchandise optimization, promotion planning, customer demand management, forecasting, inventory and markdown management reports and case studies from retail market leaders. In-depth, innovative and business critical - the reports will give you the competitive advantage your business needs! Sponsored by EyeforRetail.

Industry White Papers
Driving Profitability through Assortment Optimization

Retailers face difficulties assessing product sales performance and maintaining a competitive mix due to inadequate information regarding store segment, individual store and overall assortment composition. Click here to download and learn how to gain a competitive advantage by implementing technology that helps increase the understanding and optimization of assortments. Sponsored by Business Objects.

Today's Strategy for Tomorrow's Store: Transform with Technology

Sweeping changes have rocked the retail industry in the past decade, with more, possibly bigger, changes still to come. With both information and a multitude of shopping options literally at the consumer's fingertips, retailers have to work harder than ever just to attract shoppers to their store. Click here to download this white paper to discover key steps in achieving your store transformation. Sponsored by Getronics.

EPC Class 1 Generation 2 RFID Specification
The EPCglobal Class 1 Generation 2 protocol will help solidify the adoption of UHF RFID.
This paper provides a brief explanation of how EPCglobal Class 1 Gen 2 improves on previous protocols and the expected impact of these benefits, including faster, more flexible read and write speed, higher reliability in tag counting, more robust performance of many readers in close proximity, enhanced security, and extensibility to higher-function tags and systems. Click here to download. Sponsored by Alien Technology.

Maximizing Retail Store Performance Management
In order to compete and prosper, retailers face a mandate to operate at an optimal level of performance to meet financial and organizational expectations. This mandate is transforming the way retail organizations do business. Click here to download and learn how successful retailers are leveraging technology and actively driving influence to the point of shopper interaction inside the store. Sponsored by Proclarity.

Beyond Business Intelligence: Extracting Value from Data to Drive Customer Loyalty
Typical retail organizations depend on multiple enterprise applications to execute their business processes, including inventory, merchandising, POS and supply chain management applications. Click here to download and learn about how progressive retailers are deploying cutting-edge business performance management processes and technologies to compress data into actionable information. Sponsored by GERS.

Executive Intelligence

Store-of-the-Future on the Horizon
New specification standard connects POS devices to Web apps

By John Connor, IBM, Retail Store Solutions

For retailers, dynamic customer service helps spell success today. Increasingly time-pressed, technologically savvy consumers are demanding that retailers enhance their shopping experience. They want convenience, choice and control. They want personalized service. They welcome the advent of interactive kiosks, smart shopping carts and other applications and they expect those devices will help them communicate easily and seamlessly with retail point-of-sale (POS) systems and existing store technology.


Filativa Drives Online Revenues
Global luxury apparel and footwear brand Fila utilizes Scene7's On-Demand — a hosted self-serve rich media platform to enhance the presentation of product imagery on its newly launched filativa.com Web site.

Pyramid Breweries to Gain Complete Market Insights
Pyramid Breweries selects IRI as its preferred provider of marketplace information, business insights and access solutions.

Business Objects Closes Acquisition of SRC Software
Business Objects closes the acquisition of SRC Software, a vendor of financial planning and performance management software.

MicroStrategy Expands SAP NetWeaver Integration
MicroStrategy expands integration with SAP NetWeaver in its latest release of MicroStrategy 8.

ACT Data Services Extends SMB Enablement Offerings with GXS
ACT Data Services, an EDI service bureau, enters into a joint marketing agreement with GXS, a provider of B-to-B e-commerce solutions.

Pathmark Names John Standley CEO
Pathmark Stores names John Standley, former CFO at Rite Aid, as its new CEO, effective August 29, 2005.

Alien Elects Retired Wal-Mart CIO to Board of Directors
Alien Technology elects Bob Martin, a retired Wal-Mart executive and member of the Wal-Mart Executive Committee, to its board of directors.

Big Lots Appoints Lisa Bachmann SVP of IT
Big Lots appoints Lisa Bachmann senior vice president of information technology/merchandise planning and allocation.

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