RIS Executive News Brief - December 13, 2005

Hand-in-Hand to Biometric Domination

Retailers could be doubling their use of biometric technology for employee use and more than quadrupling their use of biometrics for customer payment in the next 18 months, according to the soon-to-be-released RIS News/IHL Consulting Group Store Systems Survey. Employee use is expected to rise up to 18 percent from nine percent and customer use could increase as high as 33 percent from seven percent, according to preliminary findings in the survey titled "The Consumer-Driven Store."

One company is now poised for domination in this fast-rising industry segment. With its acquisition of BioPay, Pay By Touch becomes the largest provider of biometric technology for retailers and ends a year-long patent battle with its now-former rival. On December 6, Pay By Touch announced a definitive agreement to purchase BioPay for $82 million in stock and cash.


Carrefour Implements Soft Solutions Data Management Platform
Carrefour Group, the world's second largest retailer with annual revenues of more than $110 billion, implements Soft Solutions' Retail Information Management and Business Suite for strategic corporate and operating company data management across Carrefour's four largest markets.

HDS Retail North America Selects Fujitsu for Retail Technology
Specialty retailer HDS Retail North America, a division of Hachette Distribution Services (HDS), which operates the largest global network of retail outlets dedicated to the sale of media and entertainment products (3,600 stores in 19 countries) selects Fujitsu's in-store and back-office technology and services for its stores across North America.

Limited Brands Chooses MicroStrategy Business Intelligence Platform
Limited Brands selects the MicroStrategy Business Intelligence Platform as its strategic enterprise reporting and analysis standard. The company sells women's intimate apparel, personal care and beauty products, and women's and men's apparel under various trade names through its specialty retail stores and direct response (catalogue and e-commerce) businesses.

Steve & Barry's Prevents Shrink with Aspect's Data Mining Software
Steve & Barry's University Sportswear chooses Aspect Loss Prevention's flagship data mining software, Elite LossPREVENTION.

Microsoft Offers Integrated Retail Solution for SMB Retailers
Microsoft now offers an integrated solution for small-business retailers in the U.S., combining Microsoft Office Small Business Accounting 2006 with Microsoft Point of Sale or Microsoft Retail Management System.

Wireless Operation Available with Avery Dennison RFID Systems
Wireless Ethernet connectivity is now available for all current production Avery Dennison Printer Systems printers and print/apply labeling systems, including the Avery Dennison 6405 Wireless RFID printer.

O'Neil Introduces the LP3 Wireless Portable Label Printer
O'Neil product development introduces the LP3 wireless portable label printer, designed to address the needs of the retail and manufacturing marketplace.

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Industry Events

Maximize Return on Your Supply Chain Investment with Collaborative Strategies
According to the recent RIS/CGT Shared Strategy Study performed in conjunction with Forrester Research, an overwhelming majority of retailers and consumer goods companies believe they suffer adverse business effects when they do not collaborate with their trading partners. Today, more retailers and manufacturers are making significant strides to collaborate thanks to the emergence of sophisticated technologies and standards in an effort to align incentives and yield the biggest ROI. Hear Christine Overby, Senior Analyst, Forrester Research, discuss findings from the study, presented by RIS News and sister publication Consumer Goods Technology, in an informative Web seminar, "Consumer-Driven Collaboration." Additionally, hear about real-life examples of collaborative strategies by Steve Methvin, Director of Store Systems, BI-LO/Bruno's, a leading regional supermarket chain. View this recorded Web seminar today at
http://risnews.webex.com under the "Recorded Events" section.

VSR Announces Winners of Retail Solution Contest
Vertical Systems Reseller is pleased to announce the winners of the 2005 Specialized Retail Solution (SRS) Awards. In its inaugural year, the contest sought to recognize the expertise of today's independent software vendors in providing outstanding POS software solutions to leading SMB vertical markets. The Grand Prize Winner, Furniture Wizard Software, drew upon years of experience as a furniture retailer to create a custom, mobile, point-of-sale solution for the furniture retailing industry. The SRS Awards contest was sponsored by Microsoft Business Solutions. To download the full supplement, log on to

Vendor Viewpoint
Ecometry and Blue Martini offer the key to sharing customer information throughout your entire enterprise and offer unparalleled product functionality in a single-source provider. The combined solution enables retailers, catalogers and e-commerce companies to: *Maintain a central view of the customer across every purchasing channel.*Streamline and fully integrate the entire sales, order and delivery process. We empower: Nordstrom, Time-Life, Nine West, Urban Outfitters, Brookstone, Coach, Hickory Farms Ross-Simons, Gymboree, Levi's, Mens Wearhouse and Saks Fifth Avenue. To learn more visit www.ecometrysystems.com or contact Charlene Smith, inside sales: 561-454-4233. Sponsored by Ecometry.

Free White Paper on Retail Best Practices

Download a free white paper from CommercialWare, the leader in cross-channel retail management solutions. Presented by the Aberdeen Group, "Best Practices in Customer Service and Store Performance Management" features 5 case studies from leading retailers highlighting their most successful initiatives. Download here. Sponsored by CommercialWare.

The Total Cost of Ownership for Point-of-Sale and PC Cash Drawer, presented by IDC. Point-of-Sale solution or a PC Cash Drawer: Which will cost you more? IBM presents: "The Total Cost of Ownership for Point-of-Sale and PC Cash Drawer." This Webcast is designed to help retailers understand the differences in total costs between POS and PC Cash Drawer systems. Click here to attend the Webcast at your convenience. Sponsored by IBM.

Industry White Papers

The Perfect Storm

Retailing is tough business. Profit margins are universally thin, and mega retailers like Wal-Mart and Target reduce these already tiny margins. To compete, many retailers are turning to Linux technology to cut costs and grow customer loyalty. Click here to download this whitepaper and learn how industry-leading retailers are gaining a competitive advantage by deploying Linux throughout their organizations. Sponsored by Novell.

Are You Really Measuring Your Multi-Channel Customer Experience?

In the new world of multi-channel retailing, consumers' increased knowledge, sophistication and expanded range of choices have created new challenges for retailers. End-to-end, channel-crossing metrics are crucial to continuous improvement. Click here to download this whitepaper and learn how metrics can be used to create a seamless, positive multi-channel shopping experience. Sponsored by GERS.

InTouch with Retailing
Demanding Relentless Cost Reduction from Your Services Partner

By Austen Mulinder, president & CEO, Fujitsu Transaction Solutions

Retailers today are constantly challenged to do more with less. CEOs continue to challenge CIOs to invest in innovative technologies to improve the company'scompetitive position, while CFOs are demanding CIOs to reduce IT expenses. One way to achieve this is by radically transforming the maintenance service delivery model. Many leading retailers are already doing this and have realized annual cost savings as much as 50 percent. Click here for full story.

Executive Intelligence
Managing Unclaimed Property in the Retail Industry

Knowing your Obligations and Reducing Risk

Gail Warner, president, unclaimed property services division, The Keane Organization

Did you know that every time your retail organization issues a gift card you are at risk of not complying with unclaimed property regulations? Unclaimed property has recently emerged in the retail industry as a challenge. It is a term that refers to any financial obligation that is due and owed to another party (customer, vendor, employee, etc.). The most important first step for you to begin achieving compliance is identifying the areas of unclaimed property that directly affect your retail organization.


Sherwin-Williams Delivers Global Employee Management System
Sherwin-Williams completes a Global Employee Management System (GEMS) initiative in the United States and Canada with the help of Xcelicor, an Oracle Certified Advantage Partner.

Novartis Improves Efficiency and Lowers Training Costs
Novartis Farmaceutica, the Mexican division of Novartis Group, launches Saba's Enterprise Learning Suite to improve the efficiency and cost-effectiveness of its training program.

Epicor Acquires CRS Retail Systems
Epicor Software acquires privately held CRS Retail Systems based in Newburgh, NY, in an all cash transaction for approximately $121 million.

New Edge Networks Builds Direct Connection to American Express
New Edge Networks establishes a direct network connection to American Express enabling merchants to process transactions directly with the card network.

Bakers Footwear Sales Increase Nearly 34 Percent in Third Quarter
Bakers Footwear Group reports that net sales increased 33.9 percent, to $43.2 million for the third quarter, the thirteen weeks ending October 29, 2005 from $32.3 million for the thirteen weeks ending October 30, 2004.

JoS. A. Bank Announces 16.1 Percent Increase in November Sales
JoS. A. Bank Clothiers announces that its total sales for the fiscal month ending November 26, 2005 (fiscal November 2005) increased 16.1 percent to $41.9 million, as compared with $36.1 million in fiscal November 2004.

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