Industry Events
Maximize Return on Your Supply Chain Investment with Collaborative Strategies
According to the recent RIS/CGT Shared Strategy Study performed in conjunction with Forrester Research, an overwhelming majority of retailers and consumer goods companies believe they suffer adverse business effects when they do not collaborate with their trading partners. Today, more retailers and manufacturers are making significant strides to collaborate thanks to the emergence of sophisticated technologies and standards in an effort to align incentives and yield the biggest ROI. Hear Christine Overby, Senior Analyst, Forrester Research, discuss findings from the study, presented by RIS News and sister publication Consumer Goods Technology, in an informative Web seminar, "Consumer-Driven Collaboration." Additionally, hear about real-life examples of collaborative strategies by Steve Methvin, Director of Store Systems, BI-LO/Bruno's, a leading regional supermarket chain. View this recorded Web seminar today at http://risnews.webex.com under the "Recorded Events" section.
VSR Announces Winners of Retail Solution Contest
Vertical Systems Reseller is pleased to announce the winners of the 2005 Specialized Retail Solution (SRS) Awards. In its inaugural year, the contest sought to recognize the expertise of today's independent software vendors in providing outstanding POS software solutions to leading SMB vertical markets. The Grand Prize Winner, Furniture Wizard Software, drew upon years of experience as a furniture retailer to create a custom, mobile, point-of-sale solution for the furniture retailing industry. The SRS Awards contest was sponsored by Microsoft Business Solutions. To download the full supplement, log on to http://www.edgellcommunications.com/main/download.php?_id=77.
Vendor Viewpoint
Ecometry and Blue Martini offer the key to sharing customer information throughout your entire enterprise and offer unparalleled product functionality in a single-source provider. The combined solution enables retailers, catalogers and e-commerce companies to: *Maintain a central view of the customer across every purchasing channel.*Streamline and fully integrate the entire sales, order and delivery process. We empower: Nordstrom, Time-Life, Nine West, Urban Outfitters, Brookstone, Coach, Hickory Farms Ross-Simons, Gymboree, Levi's, Mens Wearhouse and Saks Fifth Avenue. To learn more visit www.ecometrysystems.com or contact Charlene Smith, inside sales: 561-454-4233. Sponsored by Ecometry.
Free White Paper on Retail Best Practices
Download a free white paper from CommercialWare, the leader in cross-channel retail management solutions. Presented by the Aberdeen Group, "Best Practices in Customer Service and Store Performance Management" features 5 case studies from leading retailers highlighting their most successful initiatives. Download here. Sponsored by CommercialWare.
The Total Cost of Ownership for Point-of-Sale and PC Cash Drawer, presented by IDC. Point-of-Sale solution or a PC Cash Drawer: Which will cost you more? IBM presents: "The Total Cost of Ownership for Point-of-Sale and PC Cash Drawer." This Webcast is designed to help retailers understand the differences in total costs between POS and PC Cash Drawer systems. Click here to attend the Webcast at your convenience. Sponsored by IBM.
Industry White Papers
The Perfect Storm
Retailing is tough business. Profit margins are universally thin, and mega retailers like Wal-Mart and Target reduce these already tiny margins. To compete, many retailers are turning to Linux technology to cut costs and grow customer loyalty. Click here to download this whitepaper and learn how industry-leading retailers are gaining a competitive advantage by deploying Linux throughout their organizations. Sponsored by Novell.
Are You Really Measuring Your Multi-Channel Customer Experience?
In the new world of multi-channel retailing, consumers' increased knowledge, sophistication and expanded range of choices have created new challenges for retailers. End-to-end, channel-crossing metrics are crucial to continuous improvement. Click here to download this whitepaper and learn how metrics can be used to create a seamless, positive multi-channel shopping experience. Sponsored by GERS.
InTouch with Retailing
Demanding Relentless Cost Reduction from Your Services Partner
By Austen Mulinder, president & CEO, Fujitsu Transaction Solutions
Retailers today are constantly challenged to do more with less. CEOs continue to challenge CIOs to invest in innovative technologies to improve the company'scompetitive position, while CFOs are demanding CIOs to reduce IT expenses. One way to achieve this is by radically transforming the maintenance service delivery model. Many leading retailers are already doing this and have realized annual cost savings as much as 50 percent. Click here for full story.
Executive Intelligence
Managing Unclaimed Property in the Retail Industry
Knowing your Obligations and Reducing Risk
Gail Warner, president, unclaimed property services division, The Keane Organization
Did you know that every time your retail organization issues a gift card you are at risk of not complying with unclaimed property regulations? Unclaimed property has recently emerged in the retail industry as a challenge. It is a term that refers to any financial obligation that is due and owed to another party (customer, vendor, employee, etc.). The most important first step for you to begin achieving compliance is identifying the areas of unclaimed property that directly affect your retail organization.
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