RIS Talks

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RIS Talks

A collection of RIS Talks Q&As with top retail industry leaders. 

Social Distancing Proves To Be Music to Sweetwater’s Ears

Sweetwater, a music retailer that’s nearing $1 billion in annual sales, found itself in the center of a perfect storm as one of the unexpected non-essential retail beneficiaries during the coronavirus health crisis.

Retail's Influentials Peer Into their Crystal Balls for Post-COVID-19 Predictions

In our interviews with the RIS News 2020 Influentials, we asked them to share their predictions on these changes, as well as the tech they think retailers will be most interested in investing in.

In an industry that’s all about product, PVH CIO Eileen Mahoney is using tech to transform the fashion merchandise lifecycle. We talked with the 2020 RIS Women in Retail Tech winner to learn how.

When it comes to operating with purpose, luxury online retailer Olivela has been putting its money where its mouth is from the get-go.

RIS’ fourth annual “Influentials: Top Movers and Shakers in Retail” honors the remarkable leaders of 2020, developing cutting-edge technology and shaping the future of the industry. Here RIS uncovers the keys to their success and the technological innovations they have helped bring to the market.

One of the 2020 Women in Retail Tech, Seay shared her insight and experiences in a Q&A with RIS.

After decades of operating solely via direct mail, the company has spent the last five years shifting efforts toward e-commerce. In February it became one of the first to test a new personalization platform to increase its subscriber base.

It’s a great time to think about starting a company — that’s not something you expect to hear right now.

Hear how outdoor clothing specialist Regatta aims to future-proof its business as it continues to open new stores by migrating from on-premises infrastructure management to the cloud.

Faced with an immediate need in its communities, the team at Little Greek Fresh Grill moved quickly to help its consumers during COVID-19. Learn how the chain is making a big difference and the tech it used to change its model up within days.

As senior VP of e-commerce and chief customer officer for Lands’ End, Sarah Rasmusen, talks about how being in charge of protecting the retailer’s most precious asset — its customer. Hear more in this exclusive Q&A with the 2020 Women in Retail Tech.

Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

RIS talks to Dressbarn about what it’s like to launch a mobile app and transition from brick-and-mortar to e-commerce only during the COVID-19 global pandemic.

Since Jack in the Box spun off QDOBA Mexican Eats in March 2018, there have been a lot of behind-the-scenes changes, but what hasn’t changed is the retailer’s network.

For grocers, the problem of operational shrink is cutting into profits and contributing to food waste, while consumers are growing concerned about sustainability. To get to the bottom of this complex issue, RIS interviewed Heidi Dethloff to discuss how fresh foods impact grocery shrink and what grocers can do.

At a time when brick-and-mortar stores are closing, the grass is greener at PGA TOUR Superstore, which grew its customer base by half a million in 2019. Hear how the golf retailer is winning over customers with experiential retail in this exclusive interview with its SVP of operations, Randy Peitsch.

The e-commerce start-up partners with social media influencers and brands to reach consumers who want anything but mainstream.

When Shinola was plotting its holiday 2019 promotion strategy, it knew it wanted to do something different and unexpected that season.

With millions of visitors each year, one of children’s wear retailer Jacadi’s main goals is to ensure each shopper has a user journey that resonates. Uncover how Jacadi leverages the power of personalization to get closer to their customers and increase the relevancy of each and every customer engagement.

The lighting and home furnishing retailer has deployed the new solution across the entire chain, upping its customer service quotient and introducing new vital capabilities. CFO Clark Linstone gives a look behind the curtain in this exclusive interview.

Amid a charged crowd in Dallas, Kevin Sterneckert, CMO, Symphony RetailAI, opened the Xcelerate, Breathing AIR into Retail event. Uncover how two days packed with exciting presentations really drove home the idea that knowing your customers is the key to never losing them.

The retailer operates at nearly 800 campuses across the country and tailors each store to the unique needs of the student body. This RIS exclusive explores how it is able to create distinctive experiences and merchandising arrays at scale.

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