RIS Talks

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RIS Talks

A collection of RIS Talks Q&As with top retail industry leaders. 

RIS CIO of the Year 2020: Sarah Miller

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

An Inside Look at How Office Depot Ditched All of its Paper-Based Processes

Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes

For grocers, the problem of operational shrink is cutting into profits and contributing to food waste, while consumers are growing concerned about sustainability. To get to the bottom of this complex issue, RIS interviewed Heidi Dethloff to discuss how fresh foods impact grocery shrink and what grocers can do.

At a time when brick-and-mortar stores are closing, the grass is greener at PGA TOUR Superstore, which grew its customer base by half a million in 2019. Hear how the golf retailer is winning over customers with experiential retail in this exclusive interview with its SVP of operations, Randy Peitsch.

The e-commerce start-up partners with social media influencers and brands to reach consumers who want anything but mainstream.

When Shinola was plotting its holiday 2019 promotion strategy, it knew it wanted to do something different and unexpected that season.

With millions of visitors each year, one of children’s wear retailer Jacadi’s main goals is to ensure each shopper has a user journey that resonates. Uncover how Jacadi leverages the power of personalization to get closer to their customers and increase the relevancy of each and every customer engagement.

The lighting and home furnishing retailer has deployed the new solution across the entire chain, upping its customer service quotient and introducing new vital capabilities. CFO Clark Linstone gives a look behind the curtain in this exclusive interview.

Amid a charged crowd in Dallas, Kevin Sterneckert, CMO, Symphony RetailAI, opened the Xcelerate, Breathing AIR into Retail event. Uncover how two days packed with exciting presentations really drove home the idea that knowing your customers is the key to never losing them.

The retailer operates at nearly 800 campuses across the country and tailors each store to the unique needs of the student body. This RIS exclusive explores how it is able to create distinctive experiences and merchandising arrays at scale.

The Home Depot has made a huge move to use AI to battle shrink. RIS talks with the retailer’s VP of Asset Protection, Scott Glenn, to uncover how a home improvement retailer will utilize this next-gen retail tech.

When Missguided launched its e-commerce site, 60% of traffic was already coming from mobile. Missguided knew that the retailer had to capitalize on the consumer shift to shopping-by-app, but intended to do it the right way – by providing an app that drives engagement, loyalty and ultimately revenue.

As consumers alter how they shop for groceries, many grocers are working to bring their digital offerings up-to-speed. Family-owned grocery chain Northgate Market knows first-hand how to meet these challenges head-on and future-proof operations.

Hear how Sprint Food Stores turned to an advanced surveillance camera system and how IP network surveillance systems are taking retail surveillance to the next level.

Seasonality is a critical part of planning for retailers. But what happens when consumer behavior doesn’t perform as expected? Hear how retailer Jack Rogers is harnessing AI data reports to respond quickly to customer behavior changes.

DSW’s SVP of customer experience and operations gives a behind the scenes look at the retailer’s omni evolution in this exclusive one-on-one with RIS.

Robin Bornkamp, one of RIS' "Top Women in Retail Tech 2019," is leading supply chain transformation at Lowe’s. Don't miss this exclusive Q&A, in which she discusses technology trends, how to be a key contributor, and Lowe's transformation.

RIS News recently had the pleasure of recognizing Michael Relich, COO of Crate and Barrel , for his contribution to retail by naming him to our "Top 10 Movers and Shakers in Retail." The following is the exclusive Q&A obtained for the article.

RIS talks with Tim Carney about his work at Belk, optimizing inventory orders, what he’d like to see change in the retail industry, and more. Don’t miss this exclusive with the retail veteran.

Eye-popping analytics technology helps the department store chain optimize apparel in stores.

In this exclusive interview, Rent the Runway CTO Josh Builder explains how the retailer leverages an in-house tech suite to give the company control of the customer experience and how it plans to continue its meteoric success.

Learn how Guitar Center is using retail tech to provide a great online shopping experience – from the aisle of the store.

RIS News recently had the pleasure of recognizing Kirsten Piacentini, VP, Inventory Management, L.L.BEAN for her contribution to retail by naming her a 2018 Top Women in Retail Tech. In the following exclusive Q&A obtained for the article, Piacentini talks about transformational changes at the retailer, the evolving role of women in retail, her own long-term goals, and more.

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