In this conversation with RIS News, Viscata’s operations director, Guillaume Benoit outlines how taking a data-driven approach has allowed the company to improve its handmade products and services, improve return rates, and get closer to the needs of its loyal customer base.
Giving new meaning to the term “quick pivot,” BoConcept developed an e-commerce site with a virtual showroom and personalized chat service in the span of just two weeks in April.
While it’s tempting to chalk up the issue of having more visitors than a website can handle as good problems to have, the truth is that crashing from an influx is the stuff of e-commerce nightmares. Learn how the lifestyle brand managed its retail debut by developing a robust digital foundation.
“We felt the ability to interact on a mobile device with a bag and see it in a real environment would be the next wave of what customers would want to see and would really resonate with our customers," says Seahorn.
Sweetwater, a music retailer that’s nearing $1 billion in annual sales, found itself in the center of a perfect storm as one of the unexpected non-essential retail beneficiaries during the coronavirus health crisis.
In an industry that’s all about product, PVH CIO Eileen Mahoney is using tech to transform the fashion merchandise lifecycle. We talked with the 2020 RIS Women in Retail Tech winner to learn how.
In our interviews with the RIS News 2020 Influentials, we asked them to share their predictions on these changes, as well as the tech they think retailers will be most interested in investing in.
After decades of operating solely via direct mail, the company has spent the last five years shifting efforts toward e-commerce. In February it became one of the first to test a new personalization platform to increase its subscriber base.
Hear how outdoor clothing specialist Regatta aims to future-proof its business as it continues to open new stores by migrating from on-premises infrastructure management to the cloud.
A collection of RIS Talks Q&As with top retail industry leaders.