RIS spoke with Donna Arnold, senior director of retail at Sally Beauty, about how the retailer is leveraging technology into Sally Beauty’s latest project – a DIY-centric concept store, Studio by Sally, which opened earlier this month.
Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.
The lighting and home furnishing retailer has deployed the new solution across the entire chain, upping its customer service quotient and introducing new vital capabilities. CFO Clark Linstone gives a look behind the curtain in this exclusive interview.
Retailers are scrambling to create frictionless models that foster engagement, but many are hobbled by legacy store technology. Uncover how retail-as-a-service finally delivers the omnichannel promise by giving the control to retailers.
Amid a charged crowd in Dallas, Kevin Sterneckert, CMO, Symphony RetailAI, opened the Xcelerate, Breathing AIR into Retail event. Uncover how two days packed with exciting presentations really drove home the idea that knowing your customers is the key to never losing them.
When Missguided launched its e-commerce site, 60% of traffic was already coming from mobile. Missguided knew that the retailer had to capitalize on the consumer shift to shopping-by-app, but intended to do it the right way – by providing an app that drives engagement, loyalty and ultimately revenue.
The retailer operates at nearly 800 campuses across the country and tailors each store to the unique needs of the student body. This RIS exclusive explores how it is able to create distinctive experiences and merchandising arrays at scale.
A collection of RIS Talks Q&As with top retail industry leaders.