RIS Talks

Stepping Into Success: Viscata’s Data-Fueled Journey To Elevated Customer Experiences
In this conversation with RIS News, Viscata’s operations director, Guillaume Benoit outlines how taking a data-driven approach has allowed the company to improve its handmade products and services, improve return rates, and get closer to the needs of its loyal customer base.
Organic Valley Goes DTC With New Merch Store
Organic Valley is going direct-to-consumer in a new way through the launch of a branded merchandise store intended to support small family farms.

Digital Commerce
How Little Greek is Making a Big Difference During COVID-19
Faced with an immediate need in its communities, the team at Little Greek Fresh Grill moved quickly to help its consumers during COVID-19. Learn how the chain is making a big difference and the tech it used to change its model up within days.
RIS Talks
Sarah Rasmusen on Protecting Lands’ End’s Most Precious Asset
As senior VP of e-commerce and chief customer officer for Lands’ End, Sarah Rasmusen, talks about how being in charge of protecting the retailer’s most precious asset — its customer. Hear more in this exclusive Q&A with the 2020 Women in Retail Tech.
Customer Engagement
Influentials: Top Movers and Shakers in Retail 2020
RIS’ fourth annual “Influentials: Top Movers and Shakers in Retail” honors the remarkable leaders of 2020, developing cutting-edge technology and shaping the future of the industry. Here RIS uncovers the keys to their success and the technological innovations they have helped bring to the market.
Digital Commerce
Dressbarn Launches Mobile App and New Website Features During Pandemic
RIS talks to Dressbarn about what it’s like to launch a mobile app and transition from brick-and-mortar to e-commerce only during the COVID-19 global pandemic.
Store Systems
QDOBA’s Transformation Anchored in SD-WAN
Since Jack in the Box spun off QDOBA Mexican Eats in March 2018, there have been a lot of behind-the-scenes changes, but what hasn’t changed is the retailer’s network.
Supply Chain and Merchandising
A Fresh Perspective on Grocery Shrink
For grocers, the problem of operational shrink is cutting into profits and contributing to food waste, while consumers are growing concerned about sustainability.
Customer Engagement
Souler’s Influencer Store is Gunning for the Anti-Amazon Consumer
The e-commerce start-up partners with social media influencers and brands to reach consumers who want anything but mainstream.
Customer Engagement
For the Love of Golf: PGA Tour Superstore Wins With Experiential Retail
At a time when brick-and-mortar stores are closing, the grass is greener at PGA TOUR Superstore, which grew its customer base by half a million in 2019.
Store Systems
RIS CIO of the Year 2020: Sarah Miller
Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.
Store Systems
An Inside Look at How Office Depot Ditched All of its Paper-Based Processes
Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes
Customer Engagement
Inside Shinola’s Back-to-the-Future Holiday Engagement
When Shinola was plotting its holiday 2019 promotion strategy, it knew it wanted to do something different and unexpected that season.
Sponsored
Store Systems
Turning Convenience Retail's EMV Mandates Into Opportunity
The EMV deadline is putting pressure on c-stores and petroleum retailers to comply or face potentially substantial chargeback fees. Find out how you can prepare to meet the deadline.

A collection of RIS Talks Q&As with top retail industry leaders.