RIS Talks

The lighting and home furnishing retailer has deployed the new solution across the entire chain, upping its customer service quotient and introducing new vital capabilities. CFO Clark Linstone gives a look behind the curtain in this exclusive interview.

With millions of visitors each year, one of children’s wear retailer Jacadi’s main goals is to ensure each shopper has a user journey that resonates.

Amid a charged crowd in Dallas, Kevin Sterneckert, CMO, Symphony RetailAI, opened the Xcelerate, Breathing AIR into Retail event. Uncover how two days packed with exciting presentations really drove home the idea that knowing your customers is the key to never losing them.

When Missguided launched its e-commerce site, 60% of traffic was already coming from mobile. Missguided knew that the retailer had to capitalize on the consumer shift to shopping-by-app, but intended to do it the right way – by providing an app that drives engagement, loyalty and ultimately revenue.

Seasonality is a critical part of planning for retailers. But what happens when consumer behavior doesn’t perform as expected? Hear how retailer Jack Rogers is harnessing AI data reports to respond quickly to customer behavior changes.

The retailer operates at nearly 800 campuses across the country and tailors each store to the unique needs of the student body. This RIS exclusive explores how it is able to create distinctive experiences and merchandising arrays at scale.

Hear how Sprint Food Stores turned to an advanced surveillance camera system and how IP network surveillance systems are taking retail surveillance to the next level.

The Home Depot has made a huge move to use AI to battle shrink. RIS talks with the retailer’s VP of Asset Protection, Scott Glenn, to uncover how a home improvement retailer will utilize this next-gen retail tech.

As consumers alter how they shop for groceries, many grocers are working to bring their digital offerings up-to-speed. Family-owned grocery chain Northgate Market knows first-hand how to meet these challenges head-on and future-proof operations.

DSW’s SVP of customer experience and operations gives a behind the scenes look at the retailer’s omni evolution in this exclusive one-on-one with RIS.