In this conversation with RIS News, Viscata’s operations director, Guillaume Benoit outlines how taking a data-driven approach has allowed the company to improve its handmade products and services, improve return rates, and get closer to the needs of its loyal customer base.
The lighting and home furnishing retailer has deployed the new solution across the entire chain, upping its customer service quotient and introducing new vital capabilities. CFO Clark Linstone gives a look behind the curtain in this exclusive interview.
Retailers are scrambling to create frictionless models that foster engagement, but many are hobbled by legacy store technology. Uncover how retail-as-a-service finally delivers the omnichannel promise by giving the control to retailers.
Amid a charged crowd in Dallas, Kevin Sterneckert, CMO, Symphony RetailAI, opened the Xcelerate, Breathing AIR into Retail event. Uncover how two days packed with exciting presentations really drove home the idea that knowing your customers is the key to never losing them.
When Missguided launched its e-commerce site, 60% of traffic was already coming from mobile. Missguided knew that the retailer had to capitalize on the consumer shift to shopping-by-app, but intended to do it the right way – by providing an app that drives engagement, loyalty and ultimately revenue.
Seasonality is a critical part of planning for retailers. But what happens when consumer behavior doesn’t perform as expected? Hear how retailer Jack Rogers is harnessing AI data reports to respond quickly to customer behavior changes.
The retailer operates at nearly 800 campuses across the country and tailors each store to the unique needs of the student body. This RIS exclusive explores how it is able to create distinctive experiences and merchandising arrays at scale.
The Home Depot has made a huge move to use AI to battle shrink. RIS talks with the retailer’s VP of Asset Protection, Scott Glenn, to uncover how a home improvement retailer will utilize this next-gen retail tech.
As consumers alter how they shop for groceries, many grocers are working to bring their digital offerings up-to-speed. Family-owned grocery chain Northgate Market knows first-hand how to meet these challenges head-on and future-proof operations.