RIS Talks

How Half Price Books Handles The Holiday Season Crunch
The holiday season is in full swing, and many shoppers will be scouring bookstores in search of the perfect gift. In this conversation with RIS News, Kathy Doyle Thomas, president of the nation's largest independent bookseller, Half Price Books, shares how they're prepping for the busiest time of year.
Exclusive: The Home Depot’s Andrew Fritts Shares How Computer Vision Is Wrapping up Holiday Prep
Technology Senior Director at The Home Depot tells RIS why computer vision is set to "transform inventory management" and how the tech is helping store associates prep and stock stores for the holiday rush.

Empowering Associates, Delighting Shoppers: AllSaints' CIO Talks Global Evolutions in Employee and Customer Experience

In this conversation with RIS News, AllSaints CIO, James Reid, outlines how the fashion brand is taking a unified commerce approach to digital transformation and improving both employee and shopper experience alike through strategic tech investments.
Stepping Into Success: Viscata’s Data-Fueled Journey To Elevated Customer Experiences

In this conversation with RIS News, Viscata’s operations director, Guillaume Benoit outlines how taking a data-driven approach has allowed the company to improve its handmade products and services, improve return rates, and get closer to the needs of its loyal customer base.
Organic Valley Goes DTC With New Merch Store

Organic Valley is going direct-to-consumer in a new way through the launch of a branded merchandise store intended to support small family farms.
How Paul Smith’s MACH Tech Investment Paid Off

Paul Smith’s head of digital, Hannah Bennett, describes how migration to MACH architecture allowed the team to stay true to the brand's 50-year legacy while optimizing its online presence.
Dirty Dough Integrates Digital Signage to Strengthen Employee Training and Company Branding

Romney Stewart, chief operating officer for Dirty Dough, discusses how the company uses technology to support operational training and company branding, while also living by its motto "proudly unique, inside and out."
Supply Chain Focuses on Logistics and Operations, Value Chain Delves into Customer Value

Value chains aspire to steer resources to their most productive use, not only across countries and sectors, but also within the stages of value addition. Learn more.
Ulta's Melissa Berscheid on Mapping Out Your CX Strategy to Elevate Impact

Melissa Berscheid, senior director of member marketing and technology at Ulta Beauty, and consultant Chris Padgett, shared what makes for a great consumer experience at RIS and CGT’s most recent League of Leaders meeting. See the actionable strategies.
Sally Beauty Builds Out Immersive Experiences with New Concept Store

RIS spoke with Donna Arnold, senior director of retail at Sally Beauty, about how the retailer is leveraging technology into Sally Beauty’s latest project – a DIY-centric concept store, Studio by Sally, which opened earlier this month.

RIS Talks

How Half Price Books Handles The Holiday Season Crunch

Exclusive: The Home Depot’s Andrew Fritts Shares How Computer Vision Is Wrapping up Holiday Prep

Empowering Associates, Delighting Shoppers: AllSaints' CIO Talks Global Evolutions in Employee and Customer Experience

Stepping Into Success: Viscata’s Data-Fueled Journey To Elevated Customer Experiences

Organic Valley Goes DTC With New Merch Store

How Paul Smith’s MACH Tech Investment Paid Off

Dirty Dough Integrates Digital Signage to Strengthen Employee Training and Company Branding

Supply Chain Focuses on Logistics and Operations, Value Chain Delves into Customer Value

Ulta's Melissa Berscheid on Mapping Out Your CX Strategy to Elevate Impact

Sally Beauty Builds Out Immersive Experiences with New Concept Store