RIS Talks

Bi-Mart’s Patrick O’Connell on Rolling Out BOPIS
Offering shoppers buy-online-pickup-in-store (BOPIS) may seem like a must-have for any omnichannel retailer today, but what does the implementation process entail? RIS catches up with Bi-Mart’s Patrick O’Connell, director of project development, to find out.
Holiday Retail Forecasts and Predictions for 2022
Did you blink? Summer is over and the holiday season has arrived already for budget-seeking shoppers. Here to help retailers strategize yet again, RIS presents our third annual guide to peak selling season.

How UNTUCKit Un-Tangled Scheduling

Michael Saldaña, the retail operations and communications manager for UNTUCKit, says the company was able to get by with manual scheduling and timekeeping at the beginning. As their footprint began to expand, however, complications arose. Learn more.
How PacSun Stays On Script for Strong CX

PacSun’s investments in its customer service capabilities are paying off as the apparel brand and retailer leverages the benefits of natural language processing (NLP).
Sponsored

AI and Automation Unlock Supply Chain Progress

To keep up with the pace of retail, there must be progress in the supply chain. RIS uncovers how retailers can best unlock supply chain progress with machine learning, artificial intelligence, automation, and more.
Inside Burton’s Digital Transformation and Redefined Retail Experience

RIS sits down with Brian McAllister, Burton Snowboards' director of global operations, and Jeff Lord, VP of global direct and digital commerce, to get the inside story on the retailer's massive digital transformation.
How Walmart and Albertsons Are Tackling the Digital Talent Wars

If you haven’t evolved your annual employee review process in the last two years, it’s probably time to start.
Harry Rosen Shares How To Employ AI as a Member of the Workforce

Making artificial intelligence part of the workforce has generated many benefits for the menswear retailer, but it took getting past preconceived notions of what great customer service is. Ian Rosen, EVP of digital & strategy, explains.
Influentials: Top Movers and Shakers in Retail 2021

If you want to know where the retail industry is headed, look no further than what RIS’ 2021 retail influencers have to say.
The Future of Tech-Powered Commerce: Up Close with Publicis Sapient’s Liz Papasakelariou

The CGT/RIS Executive Council member shares what’s key for today’s brands when it comes developing a data strategy, the future of social commerce, the potential of blockchain and more.

RIS Talks

Bi-Mart’s Patrick O’Connell on Rolling Out BOPIS

Holiday Retail Forecasts and Predictions for 2022

How UNTUCKit Un-Tangled Scheduling

How PacSun Stays On Script for Strong CX

AI and Automation Unlock Supply Chain Progress

Inside Burton’s Digital Transformation and Redefined Retail Experience

How Walmart and Albertsons Are Tackling the Digital Talent Wars

Harry Rosen Shares How To Employ AI as a Member of the Workforce

Influentials: Top Movers and Shakers in Retail 2021

The Future of Tech-Powered Commerce: Up Close with Publicis Sapient’s Liz Papasakelariou