RIS Talks

As Freshly Scales Under Nestle’s Wing, Personalization Becomes Paramount
When Freshly, the Nestle-owned subscription service focused on delivery healthy prepared meals, wanted to boost its personalization efforts, the company knew it had to get a better grip on its data management.
Predicting the Future of Frictionless E-Commerce: Up Close with ChannelAdvisor’s Mike Shapaker
While it’s unclear how much of the pandemic-prompted digital disruption has staying power, it’s safe to say consumers have gotten a taste of the potential of tech-enabled convenience, and they like what they see. We chatted with ChannelAdvisor's Mike Shapaker about the brands giving third-party marketplaces a second look, the e-comm metrics that should live on their dashboards, and the technologies we should all have on our radars.

How Living Spaces Tapped Live Chat In its CX Evolution

Learn how the retailer's implementation resulted in not only bringing its customer service response times to previously unheard-of levels, but also prompted a meaningful cultural shift among its team members.
Uncovering Supply Chain’s True Game-Changer: Up Close with SAS’ Richard Widdowson
Yeti Dives Into Augmented Reality

The cooler and outdoor accessory company has launched an immersive 3D and AR experience on its website, in which consumers can virtually view more than 50 virtual products in their own physical environments.
RIS CIO of the Year 2021: Elliott Rodgers

Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished during his career.
RIS CIO of the Year 2021: Adam Fox

When undergoing a massive digital transformation initiative, retailers expect employee churn and other unexpected obstacles. They do not, however, plan for a pandemic.
RIS CIO of the Year 2021

After a year of transformative disruption, RIS was presented with one of the most impressive lists of nominees to date. Learn the winners of our 10th annual CIO of the Year awards, each exemplifying how technology can overcome hardship.
Navigating CBD Retail: How Palmer Jane Untangled Inventory Management

Inventory management is a challenge for all retailers, but it’s particularly fraught for today’s cannabis retailers given the industry’s complex system for managing incoming and outgoing SKUs.
Target’s Store of the Future: Up Close with Frank Bruni

As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target. We chatted with Frank Bruni, SVP, food and beverage supply chain for insight into these operations, as well as his views on the role of the retail store moving forward.

RIS Talks

As Freshly Scales Under Nestle’s Wing, Personalization Becomes Paramount

Predicting the Future of Frictionless E-Commerce: Up Close with ChannelAdvisor’s Mike Shapaker

How Living Spaces Tapped Live Chat In its CX Evolution

Uncovering Supply Chain’s True Game-Changer: Up Close with SAS’ Richard Widdowson

Yeti Dives Into Augmented Reality

RIS CIO of the Year 2021: Elliott Rodgers

RIS CIO of the Year 2021: Adam Fox

RIS CIO of the Year 2021

Navigating CBD Retail: How Palmer Jane Untangled Inventory Management

Target’s Store of the Future: Up Close with Frank Bruni