As 2018 comes to a close, RIS takes a look back at the top-read articles and retail news of the year, which gives insight into what’s most important to you, our faithful readers.
Customer experience and satisfaction came up several times in this year’s top 10 list, as retailers continue to seek out new retail technology and techniques to engage customers. You also clamored to learn about top tech leaders paving the way for the retail industry. And you couldn’t miss learning how top retailers, such as Target, Modell’s, Walmart and Amazon, are shaping their stores and online presence.
Here we list our 5 most popular articles of the year: