RIS dove head first into virtual events and finally held the long awaited eighth Analytics Unite: The Summit for Retail and Consumer Brands in October.
Well, we can all agree, 2020 was a memorable year.
We certainly didn’t expect to be writing about a global pandemic impacting the retail industry this year, but now as we close the door to 2020, RIS can look back and say we put forth our utmost effort to keep you well-informed throughout the health crisis (often with our own children underfoot at home doing virtual learning themselves).
We welcomed managing editor Lisa Johnston to the team and forged a closer partnership with sister publication Consumer Goods Technology (Lisa works across both publications). This led to RIS becoming a part of the League of Leaders, which held its first virtual meeting in November. We also co-launched the RIS/CGT Executive Council, a forum for industry innovators and disruptors from retail and consumer goods to identify the latest technology and consumer value chain trends across channels. The network focuses on sharing insights and learnings to help drive inspiration, action, and purpose-driven leadership across the industry.
As the year comes to an end, RIS takes a look back at the top-read research and reports of 2020 that can still provide you with important insights to shape 2021. Additionally, we hope all our readers have a safe and happy holiday season.
The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.
Shopper habits were already rapidly evolving with the developments of e-commerce, frictionless commerce, and sustainability concerns. Then, in the face of COVID-19 pandemic, the speed of change has been unlike anything seen before.