RIS' Top Retail Technology Articles of 2020

Jamie Grill-Goodman
Editor in Chief
Jamie Grill-Goodman profile picture
The Michaels Companies was able to launch its curbside pickup offering in under a week earlier this year.

When writing about retail technology, RIS is normally faced with next-gen subject matter, research, and forecasts  save for looking back at tech implemented over the course of months to years typically. In the midst of COVID-19, this year retail was at the forefront of news and our editors were tasked with reporting on problems and technology solutions unfolding in real-time.

As 2020 comes to an end, RIS takes a look back at the top-read articles and retail news of the year. This year, we’re looking precisely at the stories that were most important to our core, loyal audience.

At the start of the year, readers tuned in for both our annual look at retail tech trends to watch and NRF recap. As the health crisis unfolded, readers were most interested in marketing and demand planning strategies. As always, RIS’ look at the top 100 retailers was a top story. And, as the back-to-school season rolled to a close, our in-depth look at predictions for the holiday season was a huge success. Nordstrom, Children's Place, Bed, Bath & Beyond, Starbucks, and Michaels were a few of the retail names that placed high on the list this year.

Without further ado, here are the top articles of 2020: