Walmart is forging forward with a nearly $14 billion investment enabling it to “build a business model that will define the next generation of retail.” Uncover the mega-retailer's plans and what experts think.
The pandemic lit a fire under retailers to expand the use of robotics, but COVID-19 is not the only accelerant. Advancements in AI, computer vision and sensing systems are also boosting bots.
The age of COVID-19 put a premium on processes that protect customers and associates.
The retailer views the program as an important component of its customer service and engagement strategy, driving added value thanks to the data that it brings in. While Walmart will make the program more robust, McMillon noted these changes will be unique based on the company’s own assets and capabilities.
Retail Business Services (RBS), the services company of grocery retail group Ahold Delhaize USA, is piloting newly launched ultraviolet (UV) disinfection robots from Ava Robotics to manage COVID-19-related and other cleaning needs. Get the details.
Amazon.com is opening five new buildings to support operations closer to customers in the metro Detroit area, including its fourth fulfillment center in the state using Amazon robotics to help associates pick, pack and ship smaller items to customers. Learn more.