Kroger began investing in digital several years ago to build an ecosystem that would deliver anything, anytime, anywhere. Those investments, along with new steps the grocer took during the coronavirus pandemic, led to 92% sales growth in digital channels in its Q1. Find out how if the grocer thinks the trend will keep going.
"Smaller format and mini customer fulfillment centers will allow Kroger to reach more geographies with Ocado's automation, while also catering to a wide range of options for delivery," says Ocado Solutions' CEO. Find out more.
While Kroger is seeing triple-digit growth in home delivery, shoppers continue to flock toward click-and-collect fulfillment because of the flexibility it offers. See how its navigating today's new customer to capture loyalty.
This year slingshot click-and-collect services into use and now are becoming accustomed to conveniences like BOPIS and curbside pickup. RIS takes a look at the latest click-and-collect headway made from four top retailers.
"This designation is absolutely critical as it will ensure these frontline workers have priority access to personal protection equipment like masks and gloves," Kroger CEO Rodney McMullen and UFCW International president Marc Perrone say. Find out more.