In more than 65 stores starting in November, the retailer will have Nordstrom Gift Scouts on hand to provide expert gift shopping recommendations. Customers can book appointments in-store or online. The stores will also offer the Nordstrom Gift Hub, where gift recommendations are organized by customer personalities and shoppers can scan QR codes in the Gift Hub to get additional recommendations through Nordstrom.com.
Also, Nordstrom will offer elevated gift-wrapping services in more than 70 stores with four custom-designed wrapping papers for $5 per package.
Amazon has officially kicked off the holiday season with the opening of its Black Friday Deals Store (amazon.com/blackfriday), as well as announcing new ways for customers to shop.
Customers can shop four gift guides, including the Amazon Fashion Gift Guide, as well as the new “A Holiday of Play” look book available on Kindle or online, providing top Holiday Toy List picks for kids of all ages.
Prime members in the U.S. can choose from more than three million items available to ship with Prime free same-day delivery. Additionally, two-hour delivery from local Whole Foods Market stores is now available in more than 60 cities. Real Christmas tree delivery is available and all trees over $25 come with free shipping.
As Amazon heads into the holiday period it said its in-stock is very strong. Amazon says it has over 100 million Prime eligible items that are available for free two-day shipping for Prime members. Selection should be at its highest point, especially for Prime members.
“I would say is that we feel like we're in great shape for the holiday," said Amazon CFO Brian T. Olsavsky. "The warehouses are very clean. We feel like we're going to have great capacity not only for retail products but also for Fulfillment By Amazon (FBA). We're going to have great capacity for shipping to our customers. So we're very ready to go."