Smart & Final Expects Rapid ROI from Kronos Workforce Management Solution

9/14/2010
Smart & Final Stores, which operates nearly 300 stores across the Western U.S. and Northern Mexico, will deploy integrated workforce management solutions for time and attendance and employee scheduling for its approximately 6,000 employees. By controlling labor costs, minimizing compliance risks and improving workforce productivity, the retailer expects to achieve ROI on its investment in less than a year.

The solution, from Kronos Inc., will provide automation and enterprise-wide standardization of critical workforce business processes, offering the retailer real-time visibility into labor data that will enable proper enforcement of complex work and pay rules across all stores.

"Our quality products and competitive pricing continue to drive our expansion," said Dave Baker, director of store labor management systems, Smart & Final. "However, customer service is at the core of any retailer's success. Through real-time labor data analysis, Kronos will help us further boost productivity to enhance the in-store customer experience. Additionally, Kronos will help us control labor costs and minimize compliance risks."
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