The pandemic has shown us that merchants, regardless of vertical, need the ability to respond to new shifts and refocus or refine their offerings quickly.
RIS’ third annual startups feature examines retailers that caught the eye of our editors for being exceptionally innovative and solving problems for consumers at a time when they need solutions the most.
Nike saw a strong second quarter, marking three straight quarters of roughly 80% digital growth. Hear why Nike’s ability to reach consumers digitally “is just getting better and better as this pandemic goes on.”
Working with influencers might be beneficial, but paying for that privilege represents a significant workload placed on the shoulders of the finance team. Learn how to make it more seamless.
While it’s tempting to chalk up the issue of having more visitors than a website can handle as good problems to have, the truth is that crashing from an influx is the stuff of e-commerce nightmares. Learn how the lifestyle brand managed its retail debut by developing a robust digital foundation.
The Coach, Kate Spade and Stuart Weitzman parent company reported a narrower-than-expected loss and acquired nearly 1 million new customers across North America through its digital channels. Find out how and the retail tech the three are investing in to continue to capture digital shoppers.
Despite consumers being accustomed to the convenience and speed of e-commerce, they still value customer service and support — that is, a human connection — above all else.
A quality customer experience is the cornerstone of a successful retail enterprise. But unfortunately many retailers struggle to develop and deliver an experience that truly wows.
It is no surprise that the pace of technology change and the expectations of customers in retail is increasing. That is why it is imperative for retailers to design a customer experience with purpose, trust and care ― a key differentiator for cultivating profitable long-term relationships.
