Omnichannel marketing aims to give people universally pleasant and fulfilling experiences — whether people engage with a company on their tablets, through social media, in a store, or within an app. Look at five retailers who accomplished this in 2018.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
The new workforce tool centralizes employee communication for H&M’s more than 15,000 US employees. The robust solution handles task management, chat apps and employee onboarding with one simple-to-use, all-in-one interface.
The industry’s elite gathered at RES 2018 last week to explore the changing retail dynamic and how to provide consumers with a differentiated, tech-filled experience. Check out this photo montage from the retail event of the season.
L’Occitane's new experiential concept store is pushing the boundaries of the customer experience, and using retail technology to do it. Get a peek inside the beauty retailer's new Fifth Avenue, New York City location.
On the heels of skyrocketing sales and a 120% service revenues spike, it looks like the Office Depot's efforts to transform its retail model are paying off. Learn what the retailer is doing to become more service oriented and how these moves have revenue soaring.
The most successful retailers are embracing cutting-edge technology to transform the in-store experience and leveraging the capabilities of social commerce platforms. These four innovative trends are making a big impact.