State of the Grocery Tech Stack: Navigating The Second Wave of Disruption
The pandemic caused two major waves of disruption. First-wave grocery tech advances were largely designed to solve supply chain disruptions and serve customers during lockdown. Now, the grocery business is dealing with second-wave issues – heightened employee and customer expectations, a tight labor market, quiet quitting, and the Great Resignation.
In this edited webinar transcript, RIS News and Hughes talk through the results of the RIS Grocery Tech Study and outline some of the moves grocers are making to adjust to digital transformation, personalized marketing, inventory management, and more. Read on to learn how grocers are navigating these second-wave challenges.