Tweeter Opens the Digital Living Room
Tweeter employs a broad strategy to create customer relationships that extend from sales to delivery and installation. Using purchase data along with technology from DemandTec and Global eXchange Services, the retailer negotiates with manufacturers for brand or combinations of items that distinguish its inventory from that of its competitors. In another move to build relationships with customers, the retailer opened the Tweeter Entertainment Architects prototype store in Nevada, which features HP's Digital Entertainment Center built on a Windows XP Media Center operating system; demonstrated in a digital home setting. Windows-based PCs are at the center of the home environment, and Media Center PCs will connect the rooms of the retailer's home-like showroom allowing the consumer to experience television, music and photos.
METRO Achieves 99 Percent Read Rates
METRO Group completes implementation of RFID readers and tags at its largest and busiest distribution center in Germany. Located in Unna, Germany, the distribution center is equipped with Intermec IF5 Intelligent RFID readers and RFID tags powered by Intermec. With more than 50,000 pallets read to date, METRO is experiencing 99 percent tag read-rates, as well as complete compliance with ETSI radio standards for operation in Europe.
Petco Adopts New POS
Petco awards a contract to Fujitsu Transaction Solutions to provide point-of-sale hardware for all new store openings. The retailer's current plans call for opening as many as 90 stores in 2005. Typical installations include TeamPoS 2000 point of sale terminals, DT 50 receipt printers, custom Petco keyboards and 15-inch LCD operator displays. Fujitsu also will stage all equipment with Microsoft Windows operating system software and provide depot maintenance services. The retailer's principal format is a 15,000 square foot superstore with four to five checkout lanes per store.
Lemony Snicket Entices Customers
Retailers such as Ralph's Grocery and Limited Too benefit from a variety of solutions that improve the customer experience. Specialty retailer, Limited Too, uses a supply chain solution for managing vendor compliance and tracking purchase orders from Avery Dennison, to decrease out-of-stocks. Ralph's Grocery also uses supply chain solutions for tighter collaboration and improved operating efficiencies from Sterling Commerce and Global eXchange Services. In addition, these retailers have customer loyalty programs in place, such as the ones recently implemented for Paramount's, "Lemony Snicket's A Series of Unfortunate Events." Promotions for the movie included a sweepstakes for passes to the premier and free movie tickets when customers accumulated a specific dollar amount over a four-week period.
Kohl's selects SAS solutions to help accurately predict, analyze, optimize and support full life-cycle merchandising to enhance the customer experience and sustain its expansion, which includes opening 95 stores in 2005 Â€¦
The Container Store employs RedPrairie's labor management software to optimize labor productivity among its more than 230 employees in its distribution operations to support the company's annual 20 to 25 percent growth rate Â€¦
MC Sports installs 320 Wincor Nixdorf BEETLE /S hardware systems including flat panel displays, keyboards, cash drawers, Epson printers and an integrated configuration, along with service and supplies for its new POS solution Â€¦.
Fresh Brands licenses TCI HQ to centrally develop and execute pricing strategies across the company's 102 corporate and franchised Piggly Wiggly and Dick's Supermarkets, enabling Fresh Brands to create business objective rules, automatically generate prices and transfer approved price changes to stores Â€¦
Lowe's Food Stores selects BioPay to provide biometric payment technology, enabling the retailer to offer shoppers a more convenient payment option and higher security for customers cashing payroll checks in the store ...
Sportsman's Warehouse leverages HighJump's applications for warehouse management, wave planning, containerization and management visibility to achieve a higher level of control over its fast-growing supply chain operations Â€¦
Harry Rosen, a Canadian menswear retailer, turns to PCMS Vision BeanStore point-of-sale system in all 16 of its specialty stores to provide integration of its existing operation's systems, including active customer information generated over the last 10 years, with new services, in order to maintain customer service throughout its stores.