Watch this on-demand broadcast of the introduction of next-gen solutions that help retailers adapt to the evolving shopper expectations through mobile technology that empower associates and create environments that provide a positive customer experience.
Loblaw has led the Canadian grocery market for over a century, and continues to endure relentless competition. To keep its edge, the grocer is in the midst of a transformational journey with artificial intelligence (AI) as a key enabler. Learn how the grocery giant is leveraging AI to enhance and transform its IT operations.
It’s a beautiful thing when the traditional store works like it’s supposed to, but we know it frequently doesn’t. Products are not always conveniently displayed for customers to touch, purchase and take home. Associates are not always friendly, helpful, knowledgeable and equipped with the tools and training they need. And when things go wrong and customers leave stores dissatisfied, we know that sales are lost.