Consumers expect superior customer service, personalized assistance, immediate access to purchases, and a hassle-free experience whether shopping in-store or online. These seismic changes have forced retailers to digital transform at a faster pace than ever before.
Watch this on-demand broadcast of the introduction of next-gen solutions that help retailers adapt to the evolving shopper expectations through mobile technology that empower associates and create environments that provide a positive customer experience.
Loblaw has led the Canadian grocery market for over a century, and continues to endure relentless competition. To keep its edge, the grocer is in the midst of a transformational journey with artificial intelligence (AI) as a key enabler. Learn how the grocery giant is leveraging AI to enhance and transform its IT operations.