Store Systems

After a year of transformative disruption, RIS was presented with one of the most impressive lists of nominees to date. Learn the winners of our 10th annual CIO of the Year awards, each exemplifying how technology can overcome hardship.

Following the consolidation of its Dollar Tree and Family Dollar Store support centers, the discount retailer merged merchandising and store operations functions. This new role will support that move.

Today's wholesale distributors’ businesses will suffer without investing in digital strategies that accelerate sales growth, expand customer reach, and improve customer retention.

Grocer Hy-Vee has named a chief data officer to oversee the development and governance of data strategy for the $11 billion retailer. Learn who landed the role helping to innovate enterprise-wide data science, analysis and visualization. 

The specialty lighting retailer has promoted an honored executive who has spent over 30 years with the company. Uncover who took the top spot.

The sustainable fashion retailer and brand under the United Commerce Group (UCG) portfolio is investing in its omnichannel experiences.

Retailers can establish a “listening” program to monitor employee satisfaction levels, and to proactively identify and resolve problems. Learn how polling automation technology can make the creation, implementation and analysis of employee experience surveys a fast and simple process.

BJ’s Wholesale Club announced that president and CEO Lee Delaney died unexpectedly yesterday “due to presumed natural causes.”

Maternity apparel retailer Destination Maternity said a database containing personal customer information was breached in March.

Learn how Discount Tire’s new mobile tool is helping improve worker productivity, enabling them to assist more customers, reduce wait times, and provide a more positive customer experience.

Retailers must take steps to ensure safe and consistent customer experiences delivered via the cloud.   Big or small, almost every retail business has some sort of cloud strategy that is being enacted on now or is on the roadmap.

A modular approach to hardware setup allows retailers to keep their options open, and to make changes to their retail space as they see fit, based on emerging consumer journey patterns.

Amazon shared design renderings for the second phase of its expanded office space in Bellevue, WA.

RIS explored how leading footwear and accessories retailer Shoe Sensation used technology to streamline communication and improve execution across 200 stores. By eliminating email and other outdated forms of corporate-to-store messaging, it’s improved visibility across the entire organization.

RIS’ highly anticipated benchmark research report ranks the maturity and investment plans of more than 80 different retail technologies. Find out how your tech stack holds up against the industry’s best.

Firestone Complete Auto Care’s parent company will open 58 new stores across the U.S. in 2021 as part of the company's continued growth strategy.

Protests over mass shootings, attacks on Asian and Black Americans, and lack of diversity have roiled the retail landscape. In response, retailers are pledging action. Will shoppers buy it?

Find out where clever retailers are making strategic in-store investments to future proof the physical environment and ensure they make good on the promise of an experiential shopping journey.

With more consumers turning to online shopping and cyberattacks on the rise, World Backup Day is taking on new significance.

RIS sits down with Sweetwater's CIO Jason Johnson to dive into how the instrument retailer develops in-house tech to invoke its unique customer experience.