A collection of retail news, articles and other featured content about Store Systems, including point of sale, IoT, human resources, store operations, workforce management and more.
The retailer views the program as an important component of its customer service and engagement strategy, driving added value thanks to the data that it brings in. While Walmart will make the program more robust, McMillon noted these changes will be unique based on the company’s own assets and capabilities.
Walmart is testing delivering groceries into a temperature-controlled boxes placed outside shoppers' homes. Uncover how this fits into Walmart's plans to serve customers however they want.
Consumers expect superior customer service, personalized assistance, immediate access to purchases, and a hassle-free experience whether shopping in-store or online. These seismic changes have forced retailers to digital transform at a faster pace than ever before.
Amazon.com is opening five new buildings to support operations closer to customers in the metro Detroit area, including its fourth fulfillment center in the state using Amazon robotics to help associates pick, pack and ship smaller items to customers. Learn more.
For those that survive and thrive post 2020, technology will be at the heart of all parts of the business. To stay ahead, retailers need to know the hot trends for 2021. You don’t want to miss industry insider Justin Honaman’s 8th annual look at the top retail tech trends to watch in the New Year.
Macy’s will shutter a swath of stores by the middle of this year, including its flagship on Chicago’s Magnificent Mile. It has also named a new chief merchandising officer of the Macy’s brand. Learn more.
In this vibrant, interactive guide, you'll discover how to address retail's biggest challenges to enable trusted, personalized shopping experiences that deliver profitability at scale.
Walgreens Boots Alliance has entered a deal to sell the majority of its Alliance Healthcare Businesses to AmerisourceBergen for $6.5 Billion. Get the details.
Shopping must stimulate the reward system in the brain from the initial contact with the salesperson and in-store environment to the goods themselves to spending money. Treating oneself to something must be more fun than waiting for a future delivery.
Connecting with and capturing the attention of customers amid a sea of shopping options is a near-impossible feat, but with clienteling technology and fresh customer data at their fingertips, retailers can set the standard for rewarding and memorable experiences.
Discount grocery chain Save A Lot continues on its wholesale model transition to navigate today’s challenging landscape with the sale of its 51 Tampa, FL, stores to Fresh Encounter.
No one is expecting an easy road, but there are signs that retailers are ready and eager to build on their experiences in order to emerge stronger and smarter from the pandemic.
During upheaval in the retail landscape, our core readers tuned in for news on top retailers and solutions to new challenges. Uncover what else readers clamored for in our top 15 articles of the year.
Amazon.com plans to open two new fulfillment centers, including a new 750,000-square-foot robotics fulfillment center, as well as a new delivery station. Learn what the expansion means for San Antonio, TX.
RIS looks back at 2020, what we accomplished amid once-in-a-lifetime kind of year, and the reports and research that most served our readers during unprecedented retail disruption.
There is one sure way to find out who the top software vendors in retail are – checking out the 2021 RIS Software LeaderBoard. Here is an inside look at this year’s leading tech vendors in retail.
Savvy, forward-thinking retailers are equipping their call center staff with powerful clienteling solutions to ensure every customer is provided with tailored, memorable experiences.
