A collection of news, articles and other featured content about the Supply Network and Merchandising, including marketing, fulfillment, enterprise resource management, order management, inventory management, and more.
To help keep online gift orders “spoiler free,” Amazon is offering options for customers to keep gifts a surprise, as well as track and receive Amazon orders. Uncover Amazon's newest delivery locations and Alexa changes.
Sally Beauty has launched buy-online-pickup-in-store (BOPIS) capabilities nationwide as part of its ongoing digital transformation. In addition, the retailer has made several leadership changes, including appointing a new CIO. Get the latest.
Kohl’s is experimenting with both self-checkout and self-returns in its stores as it builds out its omnichannel experiences and streamlines operations.
More than two years after Amazon bought online pharmacy PillPack, the retail giant is jumping into the pharmacy business with the launch of a new store, Amazon Pharmacy, and an Amazon Prime prescription savings benefit for members. Learn more about this big move.
Changes in customer shopping behavior throughout 2020 have accelerated the shift to e-commerce, and Walmart was “well positioned to catch and ride these waves," resulting in U.S. e-commerce sales swelling 79%. RIS takes a look at three things helping Walmart keep up with shifting shopper trends and demand.
Companies can lean on technology as a way to prepare for “pent-up” demand and meet customers wherever they may be in their purchasing decision — even without face-to-face interactions.
Chipotle Mexican Grill opened its first-ever digital-only restaurant, but the concept isn’t new. Hear from experts on why pickup only may need to be adopted in order for retailers to find growth and continued relevance in the face of changing consumer behavior.
Amazon is expanding even deeper into grocery through its physical store plans and a new delivery convenience. Uncover where the behemoth is launching new garage grocery delivery and expanding its Fresh stores to.
Walmart is dedicating space in 42 of its regional distribution centers to add “pop-up e-commerce distribution centers” to meet the expected spike in e-commerce orders this holiday season, as well as unexpected peaks in the future. Learn the tech that's making it possible.
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Date: Wednesday, Dec 2nd at 11:00 AM ET
How can retailers harness the power of big data to drive customer loyalty and improve business outcomes?
There are three "bricks" which are used to build the "bridge" of the right customer experience between retailers and buyers: pricing, supply chain management and in-store experience. As shoppers' expectations evolve, these bricks need to be optimized.
