Supply Chain and Merchandising

Learn how QVC and HSN are making it easy for entrepreneurs and new brands to submit products for review.

Target has unveiled its new sustainability strategy, Target Forward, in which it aims to be a leader for creating and curating inclusive, sustainable brands and experiences by 2030 and commits to being a net zero enterprise by 2040.

Global fashion retailer Vivienne Westwood has teamed with customer data platform (CDP) provider Mapp to advance its digital communication strategy while delivering personalized and targeted customer communications.

How is Kroger capturing both digital sales and customer approval? Discover what helped the grocer soar in its latest quarter.

Online ordering is not for everyone, and so physical retail isn’t going anywhere. This creates a challenge for grocers as they strive to meet customers where they are, making it essential to approach retail from all angles at once.

Marketplaces give both direct-to-consumer (DTC) and B2B companies opportunities to collaborate with other companies so everybody wins. Here’s what you should know about opportunities in this growing space.

Walmart is investing in drone delivery after a successful pilot showed encouraging results, joining retailers like Kroger in accelerating fulfillment-via-flight ambitions.  

In addition to beefing up its digital experiences, Chewy is allocating investments toward managing the labor shortages that are making staffing its expanding fleet of fulfillment centers a challenge.

As we exit the pandemic, we tapped into the power of the CGT/RIS Executive Council for a look at today’s new consumer, as well as insight into how both brands and retailers can transform them into loyal buyers through technology.

Amazon and Walmart have each beefed up their e-commerce capabilities by tapping into machine learning to reduce out of stocks and better align their real media spend with their business goals.

The top retailer for customer experience was a clear winner, ranking both top of the retailer list and number one overall out of 220 brands and 39 retailers on Forrester’s CX Index. Learn who took the top spot, the top ten retailers in the CX Index and what set retailer apart.