As a result of Target’s work to provide team members with the schedules they desire during the holidays, hourly team members are already working nearly 15% more hours than they were a year ago, on average, the retailer said. The company will build on this during the holiday season by having store leaders regularly check in with existing team members to understand their scheduling preferences and offer them the opportunity to work additional hours if they’re interested.
[See more: 2021 Holiday Retail Forecasts and Predictions]
Target has also been offering back-up training to team members for more than a year to support in-demand areas like Order Pickup and Drive Up, which also provides the opportunity for workers to pickup an additional 4-8 hours per week. Target said it has tripled the number of its store fulfillment expert roles over the last two years and this year it’s offering all workers the option to go through this back-up training.
As a result of these moves, the company said it will hire fewer seasonal team members than previous years. However, Target still plans to hire 100,000 seasonal workers to supplement its current team. Interested candidates can visit TargetSeasonalJobs.com to apply for seasonal store and distribution center positions. Virtual and pre-recorded video interviews will continue to be leveraged this year, and distribution center candidates who apply online will also have a contactless hiring experience.
“Our strategy is only possible because of Target’s incredible team,” said Melissa Kremer, chief human resources officer, Target. “We have worked to provide our team members with more consistent schedules, which means more consistent paychecks and a more consistent way to manage their life. Additionally, we are offering more hours to team members who want them and continuing our important investment in training and development. When we invest in and care for our team we know that guest service improves, turnover goes down and team members can more easily build rewarding careers at Target.”