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Tech Transformation Video: Microsoft’s Jim Eckart on Knowing Your Customer

In this episode of Tech Transformation sponsored by Microsoft, we look at the role that security plays in today’s retail and consumer goods environments. Jim Eckart, Chief Security Advisor for Microsoft, sits down as part of a three-part series to explore some of today’s most pressing security concerns. In this first part, we talk about different concerns retailers might have depending on how they interact with consumers, and we dig into the privacy matters that come into play during customer support. We also chat about the technologies that are helping retailers and consumer goods companies reduce their risk of fraud.


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