As retailers clamor to perfect their personalization efforts, Walmart has launched a new concierge shopping service. While an expensive step up from Amazon Prime, members can text nearly any shopping request and Jetblack will deliver them same or next day.
Consumers are changing, do you know enough about Generation Z to keep up with their shopping habits as they become the next big spenders? We talked to the experts to find out how. Target the next wave of shoppers with this list of tech tips
The tools to make cross-channel retailing work are known, but not enough retailers have them. Mobile and social are exciting new channels, but they tend to distract retailers from the operational side of cross-channel execution.
Technological innovation is both fueling and helping to define retail strategy, making long-term IT planning mission-critical. Download this Thought Leadership report to discover why these plans must combine nimble architectures and processes for closer IT-business alignment.