As retailers clamor to perfect their personalization efforts, Walmart has launched a new concierge shopping service. While an expensive step up from Amazon Prime, members can text nearly any shopping request and Jetblack will deliver them same or next day. Uncover the details behind Walmart's venture into conversational commerce.
Consumers are changing, do you know enough about Generation Z to keep up with their shopping habits as they become the next big spenders? We talked to the experts to find out how. Target the next wave of shoppers with this list of tech tips
The tools to make cross-channel retailing work are known, but not enough retailers have them. Mobile and social are exciting new channels, but they tend to distract retailers from the operational side of cross-channel execution.
Mobile is transforming the retail experience and savvy retailers are making the most out of mobile messaging to stay ahead of the competition. A recent study revealed that 50% of consumers use mobile devices while they shop.
More than one-fifth of retailers are investing at least 10% of their IT budgets in raising their analytic IQs. Download this Custom Research to discover how retailers are predicting consumer behaviors to capitalize on the insights.
Enterprise-wide, item-level inventory visibility and centralized order management are becoming omni-channel business basics. Download this Thought Leadership report to learn how retailers can maximize their inventory investment while meeting rising customer expectations.