Top 9 Department Stores: See Where They Ranked

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Top 9 Department Stores: See Where They Ranked


The department store segment continues to evolve through acquisitions and shopper's increased demand for off-price merchandise. Apparel Magazine's annual ranking of the top department stores uncover that many of the top brands are still struggling to recover from the harsh winter weather's effect on sales.

The only change to the ranking from last year's edition was the swapping of Macy's and Kohl's. Macy's took the top spot while Kohl's found itself in third place this time around.

The entire department store ranking can be found here. An abridged version of the results follows.

#1 Macy’s
Macy's expanded store fulfillment to 500 locations, and completed the rollout of shipping capability this spring to all of its approximately 650 full-line Macy’s stores. The department store chain successfully tested buy online, pickup in-store in 10 locations in the Washington, DC, market in fall 2013 and has now rolled it out to all full-line stores. The retailer is putting tablets and other handhelds into the hands of its associates to assist customers, piloting kiosks to expand its assortment on the sales floor, using RFID to count item-level inventories more precisely and energizing stores with large-format digital displays.

#2 Dillard’s
The department store retailer ended the year with comp-store sales up 1%, for a fourth consecutive year of positive comp-store sales, but a lower increase than expected, which led to heavier markdowns and a lower profitability than last year’s. Dillard’s closed six locations during fiscal year 2013, ending the year with 278 locations and 18 clearance centers, spanning 29 states, and an online store at

#3 Kohl’s
Kohl’s opened 12 new stores in 2013, remodeled 30, and with new openings and closures, expects a net increase of five stores this year, and 35 remodels. The company completed an e-commerce re-platform designed to support omnichannel initiatives including an improved checkout experience and higher traffic — e-commerce sales totaled $1.7 billion for the year and have almost doubled since 2011.