BUZZWORD BINGO FOR 2020
Each year, we highlight the “hot” buzzwords across the technology and consulting-vendor-partner-sphere. The words that are intended to imply value – or something worth buying – and most of the time, this is in fact the case! Here are a few trending buzzwords to add to your “Bingo” card for 2020. Carry this around with you at GroceryShop, ShopTalk, NRF, Oracle, SAP, SAS, Microsoft, and JDA retail events. And of course, the Cathy Hotka dinners – as always, you will absolutely have many Bingos!
Digital transformation, AI and machine learning (which are still seemingly always used together), intelligence automation, RPA, microservices, personalization, Shoptalk/GroceryShop, consumer experience, customer journey mapping, data breach, blockchain, Amazon, drones.