Retailers and consumer goods companies need to be able to react seamlessly in real-time to unforeseen challenges. The worldwide COVID-19 crisis exposed holes in their ability to effectively predict and meet unprecedented demand.
Grocers have found innovative ways to continue to serve customers while complying with federal and state safety mandates, but on-the-fly efforts can only get grocers so far. Hear from a panel of experts as they discuss the critical technology grocers should invest in to thrive in this challenging and evolving environment.
The number of households shopping health stores is nearly double the prior year by mid-February, a new Shopping Behavior Index reports. Find out more insights from this weekly index providing visibility into U.S. consumer buying behavior shifts driven by COVID-19 (Coronavirus).
Brick and mortar must stop wasting physical location data. For too long, physical retailers have relied on outdated tactics to attract shoppers. The real and continued threat of online shopping means that physical players must unlock all data points.
Retail is constantly evolving. To stay ahead retailers need to know the hot trends before they emerge. You don’t want to miss industry insider Justin Honaman’s annual look at the top retail tech trends to watch in the New Year.
The official kick off of the holiday shopping season is just three weeks away, but it is never too late to gain a competitive edge. Check out these key shopper trends that will define the season and be better prepared for the holiday madness.
Retailers already hear merry sounds of holiday shopper traffic as they ramp up for another busy season. Harnessing existing and historical traffic data can be a powerful tool in helping retailers get ahead. Review three ways traffic data can help drive positive results.
Innovations in shopper tracking technology provides next-gen insight into how customers, associates and merchandise move inside stores. Savvy retailers are seizing this opportunity to reimagine what the store is and can become.
Fabric and craft retailer Joann Stores has been on a tear as of late, reimagining the customer experience in it stores. Now it will leverage in-store analytics to improve customer engagement . Find out how.