New technologies and social networking tools are redefining the shopper experience and forcing a fast-paced evolution in the retail marketplace. In a session titled “New Shopper Experience Research: Tomorrow’s Intelligent Store,” research-driven content and a panel of leading retailers will outline methods for transforming retail organizations to adapt to the changing retail landscape.
The session, which is one of the breakouts at the 2012 NRF Big Show, takes place Sunday, January 15 from 8:30 am to 10:00 am at the Jacob Javits Center in Hall E, 1E.
The session will feature research-driven presentations by Steven Skinner, vice president of business consulting for retail, consumer goods and hospitality practice for Cognizant, and Joe Skorupa, group editor-in-chief for RIS News.
The leading retailers that will reveal their strategic plans to develop the intelligent store of tomorrow include: David Durdan, senior director of enterprise technical architecture at Walgreen’s, Mark McKelvey, director of eCommerce and cross-channel development at Recreational Equipment Inc. (REI), David Markwell, vice president of IT business solutions delivery for Loblaw Companies, and Jennifer MacIvor, vice president of IT for DFS Ltd, a Singapore-based global luxury products chain.