Walmart Adds SNAP to Pickup and Delivery Payment Options

Lisa Johnston
Editor-in-Chief, CGT
Lisa Johnston CGT

No. 1 retailer Walmart is making its fulfillment services even more accessible to its customers, as well as solidifying its commitment to selling more environmentally sustainable products.

As a participant in the USDA SNAP Online Purchase pilot, nearly 3,000 Walmart stores in 39 states now offer the ability to pay with SNAP for the reduced-contact pickup and delivery services that have become retail tablestakes during COVID-19. Payments are made during online checkout in the states that offer online SNAP transactions; in states that don’t, consumers can pay with SNAP at pickup.

They’re also not required to meet Walmart’s standard $35 order minimum for these services.

“Customers need us now more than ever, and we’re here for them,” said Tom Ward, Walmart senior VP, customer product, in a statement. “Giving them more options to shop and pay is one way we can help.”

States in which the program is live include Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Walmart is now also including private and national brands in its sustainable sourcing requirements for products containing paper and pulp — minus wood pencils — sold in U.S. stationery departments. The retailer requires these products be made from either recycled material, virgin fiber certified to standards of the Forest Stewardship Council, Sustainable Forestry Initiative or Programme for the Endorsement of Forest Certification, or a mix of recycled and certified virgin fiber.

“[T]hough the move to more sustainably sourced paper means additional requirements for buyers and suppliers, it’s a change we’re willing to make because it promotes forest health and preservation of forest resources into the future,” said Chasity Prince, Walmart senior buyer, stationery.

She added: “People want to feel good about the products they buy, and our customers count on us to deliver access to safer, healthier and more affordable products in a way that is sustainable for people and the planet.”

Indeed, 6 in 10 customers indicated they're willing to change their shopping habits to reduce environmental impact, according to an IBM study. 

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