In this conversation between two industry experts, coupled with invaluable insights from RIS’ own research, we give retailers a glimpse into the implementations that are proving fruitful in varying markets and the areas of opportunity that remain.
The recent second pandemic holiday season made it clear that retail needs to take a more strategic approach to automation. But gaps still remain. Most automation projects have focused on specific, small areas and tasks.
Read key insights from industry experts who are at the forefront of returns management, and apply valuable research from RIS that shows where today’s retailers are applying returns strategies to fill existing gaps and elevate the consumer experience.
Even if we’re doing more online, we haven’t entirely forgotten what we expect from an in-store experience, and the two experiences will become more similar. Here are a few things we can expect to see over the next year or so.
The company’s goal is to save 20,000 hours of manual work across the organization to improve efficiency and streamline operations. To achieve this, Levi’s has tapped an estimated 50 bots in 2022 alone.
The company is working with fabric, Inc. to leverage omnichannel order management and inventory systems that will power all forms of commerce across the company, including ship-to-store, same-day-delivery, social commerce, and the company's Virtual Stylist program.
Your warehouse sits squarely at the intersection of company profitability and customer satisfaction. Implementing a new warehouse management system (WMS) can be complex, but with pragmatic planning you can optimize profits and satisfy customers with minimal disruptions.
Grocers continue to reinvent themselves and are investing heavily in the IT firepower needed to provide a safe, memorable, and engaging experience for customers and staff. Find out where they are making big tech bets.
Quick, seamless, and economical returns management is vital to success in an increasing digital marketplace. Benchmark your efforts against your peers and discover how leading retailers are investing in the returns process to improve the customer experience and shopper journey.