A simple retail truth has stood the test of time: satisfied customers lead to return visits and increased sales. See which 10 retailers are consistently meeting customer expectations in this annual customer satisfaction ranking based on 180,000 customer responses.
As the name implies, the NRF Big Show is gigantic. It is impossible to see and hear it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.
The shoe and accessories retailer is marching its way into the future with new in-store tech, store designs, fulfillment plans and a new loyalty program. Find out about the proprietary store technology DSW is co-developing, watch the company's new mission video, and more.
The unification of items and their data is a key to winning in the age of omnichannel. See how blockchain is helping retailers optimize the supply chain and granting early adopters a leg up on the competition.
RIS explores two of the hottest topics in supply chain today: real-time supply and artificial intelligence. Learn how leading retailers are meeting demand though the use of still emerging technology that can locate individual products anywhere in the supply chain in real time.
The retailer introduced a new strategic direction as its traditional approach continues to falter. Learn the details of the new vision and strategic acquisition and why it believes business services is the key to its future.
While department stores continue to struggle Hudson’s Bay CEO says the answer is to invest to make the experience better. See what key areas the iconic retailer is investing in to increase its digital capabilities while simultaneously leveraging its massive physical footprint.