What’s Next for PoS and Friction Free Shopping – Retail Analyst, Intel and Capgemini Insights
Retail is riding a major wave of digital store investment. Traditional POS systems are quickly evolving into ecosystems that deliver cloud-mobile, AI-infused, Uber-style frictionless shopping experiences.
Choosing and implementing a POS can be nerve-wracking: retailers expect point of service (POS) systems to deliver compelling omnichannel customer experiences, on top of optimizing cash management and exploiting stock information across multiple locations, store formats, and even franchise partners. They need to deliver, without appearing invasive, as much personalization in-store as online, and need to be more convenient and attractive than brands or marketplaces like Amazon that sell directly to consumers.
Join this recent webinar replay to check out the latest research from Forrester and perspectives from Intel and Capgemini about options to deploy new technologies that will help you win and retain retail customers and build a sustainable competitive advantage. You will hear from a panel of experts about examples of best practices in POS evaluation, selection, and implementation.
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