A consumer survey conducted by Radial shows that e-commerce marketplaces are impacting global online shopping trends. Sixty percent of shoppers report that purchasing products at the lowest price is most important and over half now expect free shipping.
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Retailers are scrambling to adapt to the expectations of today’s customers. Radial partnered with Incisiv for a quantitative survey of executives across the retail supply chain and discovered that less than half of retailers are optimized to deliver on complex orders.
Internet of Things technologies brings real-time visibility to the supply chain. With a sensor-based digital supply chain, businesses can transform how they manage products and shipments across channels. To do so, companies need the right strategy.
The store of tomorrow is a full-service, connected hub; integrating web, social networks, and the supply chain. To stay competitive, retailers need to be equipped with intelligent and scalable technology to offer their customers a seamless shopping experience.
By using data insights to expand staff knowledge and deepen the customer relationship, retailers are turning new technologies into rising revenue, creating unique and personalized experiences for customers across all channels.