How will retail stores navigate holiday season demands mid-pandemic? UKG surveyed 300 U.S. retailers to find out what’s in store for the 2020 holiday season. The 2020 Retail Holiday Trends Report examines how retailers are bracing their in-person store operations for the upcoming holiday season amid concerns around COVID-19
The idea of the customer experience is not new, but today’s data-driven world has put more control in consumers’ hands with heightened expectations. As such, personalization is a critical foundation for retail success and brand image.
Brick by brick every major business decision is built on the foundation of demand forecasts. However, forecast accuracy is something that is rarely talked about, except within supply chain organizations.
Mobile technology is the link that delivers real-time, user-friendly and unified information across every retail organization. With the right mobile solutions in place, retailers can provide the personalized experience today's shoppers desire while improving organizational efficiencies.