Workforce Management

42% Say Sales are Surging During Coronavirus, RIS Survey Finds

While RIS’ exclusive poll found retail executives are being tasked with learning how to navigate curb-side pickup, surging online orders, and stock outs, it also reveals for 42% of respondents, sales are seeing a boon from this historic event. Find out exactly what our readers are saying.

Albertsons Adds Plexiglas at Checkouts

Albertsons Companies is installing “sneeze guards” in its checkout lanes as a protective barrier between customers and associates during the ongoing COVID-19 outbreak.

Apply Today, Start Tomorrow: Retailers Hiring Workers in Droves Amid Coronavirus

As many retailers close stores due to concerns over the coronavirus, some are hiring associates by the thousands, and speeding up the hiring process dramatically.

Lowes.com Under Construction

Lowe’s website is still “under construction,” CEO Marvin Ellison said, but the home improvement retailer expects to gain a sales boost this year as the e-commerce work is completed, and will also roll out its new POS system to improve the customer and associate experience. Get the details.

An Inside Look at How Office Depot Ditched All of its Paper-Based Processes

Office Depot knew it could do better in its quest for process simplification within its stores and warehouses. Learn how tech upgrades enabled it to eliminate many legacy retail processes

Experience the Next Generation of Loss Prevention with Shrink Management as a Service (SMaaS)

Managing shrink in the modern world is harder for retailers than ever before. While smart devices and technologies are available to make shoppers’ lives easier, those same technologies are also available to criminals, making shoplifting easier.

Global Partners LP Modernizes Labor Operations

Convenience stores operator Global Partners LP will optimize labor planning to increase productivity along with associate engagement and retention. Find out how.

Instacart Launches A Virtual Community For Its Workforce

"Shop Talk" gives Instacart’s 175,000 shoppers a direct line to the company to communicate their experiences and provide Instacart new learning resources and product feedback channels. Get the details.

First Look: Vans’ New Community-Focused Store

Vans has opened its first community-driven store and event space. Peek inside to see how the store weaves skate culture and monthly programing together to create a new retail experience in Downtown LA.

Kronos and Ultimate Software to Merge

Kronos Incorporated and Ultimate Software have entered into a definitive merger agreement to form one of the world’s largest cloud companies.

Developing the Smart Retail Workforce

Employees can make or break the customer experience in stores. Learn how to harness the right technology to transform retail associates into invested brand ambassadors.

Rue21 Optimizing Workforce Planning

The fast fashion retailer is making moves to increase the access that employees and managers have to their schedules.

Why Retailers Need to Prepare for an AI-First World, Today – and How They Can Do It

While artificial intelligence is a hot topic, and all industries will face the AI-first revolution, urgency is particularly high for retailers.

Empowering the In-Store Retail Workforce

Accelerating information from the boardroom to frontline associates enables employees to be informed customer advisors. Download this infographic for an illustrative look at why employee engagement and empowerment is important and how retail technology can help.

Workforce Management