Workforce Management

What Frontline Workers Need to Serve Connected Consumers

Today’s consumer has changed, but so has the retail associate and the needs of the store. In an increasingly complicated working environment, engaged employees are a boon to the customer experience and the store.
Top Women in Retail Tech 2021

RIS’ fifth annual look at the top women in retail technology salutes the female technologists redefining the industry that touches the lives of millions of consumers. Read about their latest retail technology projects, greatest accomplishments, what they think will impact retail’s future, and more.

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Save A Lot Beefing Up Enterprise IT Infrastructure

Save A Lot has tapped Aruba to help facilitate its transition to a wholesale model, deploying the infrastructure in its St. Louis headquarters, 13 wholesale distribution centers, and nearly 1,000 retail stores in 32 states.
Levi’s Doubling Down On AI to Power Demand Forecasting & CX

Levi’s investments in artificial intelligence to improve both customer experience and demand forecasting are paying off, and the company will prioritize its fulfillment capabilities to further leverage stores and distribution centers in order to manage its digital growth.
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The Changing Face of Workforce Management

To get the most out of their staffs while simultaneously providing a safe and engaging work environment, leading retailers are reinventing the associate experience with a keen focus on technology.
Vera Bradley Pushes Forward With Virtual & Appointment Services

Vera Bradley shared more details about the steps it’s taking to boost its in-person and virtual customer service and experience capabilities.
ADUSA Supply Chain to be Mostly Self-Distributed by End of 2022, Food Lion Expanding Pick Up

The transformation also includes the deployment of artificial-intelligence enabled forecasting and replenishment technology, an integrated transportation management system and an integrated workforce management system.
Modern Workforce Management: Delivering Productivity and Customer Satisfaction

A perfect storm of rising wages, tight labor market, and competition from the gig economy has triggered a tectonic shift in retail. To cope with these disruptions, retailers are implementing programs and technologies that focus on keeping employees safe, respected and engaged.
Digitally Transforming the Frontline to Reimagine the Store Experience

As leading retailers continue to expand their services and focus on delivering competitive differentiating experiences to grow their share of the market, digital transformation at the frontline will determine enterprises’ success in today’s evolving market.
Maverik Streamlines Store Execution and Labor Scheduling

Discover how Maverik will be able to simplify tasks, labor operations and compliance for more than 6,000 team members across 360-plus locations.
Tractor Supply’s Tech Investments Refine the BOPIS Experience

Buy-online-pickup-in-store and curbside are 75% of Tractor Supply’s digital sales, which experienced triple-digit percentage growth for the fourth consecutive quarter. Learn how the retailer invested in new technologies and operational components over the last year to get here.
Dollar General to Support Employee Training

Learn how Dollar General Corporation has entered an employee training partnership for personalized frontline-focused learning.
RIS CIO of the Year 2021: Elliott Rodgers

Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished during his career.

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