Workforce Management

Mobility unites the workforce, providing benefits to both employees and customers.

The need for streamlined communications is no longer a nice to have – it’s a necessity to compete and survive in today’s retail market.

Retailers expect a lot from the modern associate. Whether they are fulfilling an online order, interacting with customers, or stocking shelves they have the ability to make or break the path to purchase. See which retailers are attracting and retaining difference-making associates.

The new workforce tool centralizes employee communication for H&M’s more than 15,000 US employees. The robust solution handles task management, chat apps and employee onboarding with one simple-to-use, all-in-one interface.

With the right blend of usability and security in mind, retailers can embrace and prioritize mobile technology throughout their business and ensure data security by adopting digital workplace and employee communication tools that foster digital fluency.

From virtual reality (VR) headsets to a new suite of mobile apps, Walmart is upping its modernizing workforce management and training for employees. Learn the details of the latest retail tech Walmart is rolling out in stores across the country.

Customer appointment scheduling just got smarter at The Container Store. Learn how its improving the customer experience.

On the heels of skyrocketing sales and a 120% service revenues spike, it looks like the Office Depot's efforts to transform its retail model are paying off. Learn what the retailer is doing to become more service oriented and how these moves have revenue soaring.