Workforce Management

Walmart is testing six unified commerce approaches in two new stores to enhance the customer experience through technology. Industry experts tell RIS News what this move means for Walmart and the future of retail.

Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.

RFID can provide retailers with measurable benefits. Here are five ways that employees empowered with RFID can make a measurable difference in retail operations that span hundreds or even thousands of stores.

A prescriptive guide for retailers to assess the preparedness of the workforce to adapt to the changing role of stores.

Tulip Retail, an Apple backed, mobile application platform built exclusively for retail stores and sales associates, and SmarterHQ, a multi-channel behavioral marketing platform, have announced a partnership to bring unique customer insights to the in-store experience.

As the role of brick-and-mortar stores evolves with the growth of online sales, retailers' success will hinge on how well their employees create stand-out customer experiences.

Download this Retail IQ report and discover how leading retailers are leveraging in-store digital technology to ensure associates are able to provide consumers with the personalized service they demand.

Love’s Travel Stops & Country Stores, a travel stop operator with more than 400 locations in 40 states, has upgraded its operations with a new suite of workforce management solutions.

Ranked as the number-one Targeted Solution Vendor, Reflexis also achieves honors in 29 other customer satisfaction lists. Download this special report.