Workforce Management

Canadian Tire beat sales expectations despite bad weather. Hear how far this next-gen retailer has come in its data analytics, artificial intelligence, and machine learning progress and find out who has been appointed the new CIO.

Nordstrom, Inc. plans to invest 40% of its capital plan towards modernizing its tech platform, delivering digital and mobile enhancements, and expanding its fulfillment network. Read on to uncover the retailer's additional plans to modernize the customer experience.

Download this Retail IQ report and discover how retailers both big and small can benefit from cutting-edge insight into the performance of their workforce to better schedule, plan and assign tasks.

Walmart is testing six unified commerce approaches in two new stores to enhance the customer experience through technology. Industry experts tell RIS News what this move means for Walmart and the future of retail.

RFID can provide retailers with measurable benefits. Here are five ways that employees empowered with RFID can make a measurable difference in retail operations that span hundreds or even thousands of stores.

A prescriptive guide for retailers to assess the preparedness of the workforce to adapt to the changing role of stores.

Tulip Retail, an Apple backed, mobile application platform built exclusively for retail stores and sales associates, and SmarterHQ, a multi-channel behavioral marketing platform, have announced a partnership to bring unique customer insights to the in-store experience.

As the role of brick-and-mortar stores evolves with the growth of online sales, retailers' success will hinge on how well their employees create stand-out customer experiences.