Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished during his career.
Retailers can establish a “listening” program to monitor employee satisfaction levels, and to proactively identify and resolve problems. Learn how polling automation technology can make the creation, implementation and analysis of employee experience surveys a fast and simple process.
RIS explored how leading footwear and accessories retailer Shoe Sensation used technology to streamline communication and improve execution across 200 stores. By eliminating email and other outdated forms of corporate-to-store messaging, it’s improved visibility across the entire organization.
For companies that decide there’s no need (or benefit) to going back to the old way of working, but do not want to embrace a fully remote work environment, creating a successful, long-term hybrid workforce will require changing the way we think of work in subtle and not-so-subtle ways.
Consumers expect superior customer service, personalized assistance, immediate access to purchases, and a hassle-free experience whether shopping in-store or online. These seismic changes have forced retailers to digitally transform at a faster pace than ever before.
Amazon reported yet another record-breaking quarter and shared images of its plans for its second headquarters, both of which were somewhat overshadowed by the news founder and CEO Jeff Bezos would be transitioning to executive chair.