Workforce Management

How Schnucks Optimized Frontline Operational Workflows and Fine-tuned Flexible Scheduling
Schnucks’ chief data and deputy chief information officer, Tom Henry, outlines how the supermarket's tech investment has eased up scheduling issues, increased forecasting accuracy, and allowed the company to meet staff needs more effectively.
UNTUCKit’s Senior Director of Omnichannel Talks Mobile POS and Intuitive Workforce Technologies
In this conversation with RIS News, UNTUCKit's Kaitlin Gottlieb outlines how the company's early tech investment has empowered retail associates, boosted visibility, and streamlined back-end processes.

Workforce Management
Walmart Builds Out Education Program With Short-Term Classes for In-demand Skills
Walmart is bolstering its learning and development offerings with a new short-form program suite, allowing associates to upskill in high-growth areas such as cybersecurity, software engineering, and data analytics. Get the details.
Customer Experience
The Key to Building Customer Loyalty in a Time of Uncertainty: Streamlined Retail Communications
To build loyalty in a time of ongoing uncertainty, retailers must work to create a satisfactory experience for customers using their most valuable asset: their employees. Learn more.
RIS Talks
Vera Bradley Flips the Script on Traditional Store and Workforce Management With Streamlined Tech Approach
Kelly Brown, Vera Bradley’s vice president of stores, gives RIS a glimpse into the company's digital workforce and store transformation, which has yielded impressive results over the years.
Supply Chain and Merchandising
Ulta Builds Out Digital Store Experience and Bolsters Supply Chain Operations
Ulta Beauty is making steady progress in its multiyear business plan, investing in supply chain optimization, digital stores, and workforce culture. Get the details.
Supply Chain and Merchandising
Canadian Tire Pilots Humanoid General-purpose Robot
The deployment of a general-purpose robot with “human-like intelligence” took place at a Canadian Tire owned-Mark's store during a week-long pilot in January. Find out what tasks it managed in the store and what this means for retail.
Workforce Management
Kroger, Home Depot, Dollar Tree & More: Earnings Show Retailers Investing in Growth and Innovation
Here is an overview of the latest round of investments from some of retail’s biggest players.
Workforce Management
Kroger To Raise Hourly Wages, Invest $770 Million Into Workforce Wellbeing
Kroger is doubling down on efforts to retain hard-to-find frontline retail staff, announcing a significant financial investment to increase hourly wages, open up learning opportunities, and broaden healthcare access.
Retail Executives
Retail and Consumer Goods Tech Jobs of the Future
Sister brand CGT parsed through a wealth of workforce trends and leadership announcements from the last year, and spoke with a number of industry experts, to formulate a list of job titles we see emerging in the future.
Workforce Management
Chick-fil-A Provides Rest Spot for Food Delivery Couriers
Over the next few winter months, Chick-fil-A Inc. will operate a pop-up rest and recharge station exclusively for members of the food delivery community in New York City.
Store Systems
Bass Pro Shops and Cabela’s Launch Video Retail Training Program With Ammunition Manufacturer TV Ammo
True Velocity University aims to reach 4,500 retail outfitters at Bass Pro Shops and Cabela’s nationwide.
Human Resources
Retail Closings, Layoffs, and Sales: Walmart, Neiman Marcus, Lowe's, Tuesday Morning, and More
Walmart is closing three of its tech hubs, Neiman Marcus Group announced layoffs, Tuesday Morning is closing stores, Lowe's sold its Canadian business, and a possible sale may be in Subway’s future.
Artificial Intelligence
Help Wanted: Fewer Fears, More Training With AI’s Impact On the Future of Work
One of the most pressing questions on the minds of retail executives took center stage last week as the National AI Advisory Committee (NAIAC) met to discuss the evolving state of U.S.

A collection of news, articles and other featured content about Workforce Management.

Workforce Management

How Schnucks Optimized Frontline Operational Workflows and Fine-tuned Flexible Scheduling

UNTUCKit’s Senior Director of Omnichannel Talks Mobile POS and Intuitive Workforce Technologies

Walmart Builds Out Education Program With Short-Term Classes for In-demand Skills

The Key to Building Customer Loyalty in a Time of Uncertainty: Streamlined Retail Communications

Vera Bradley Flips the Script on Traditional Store and Workforce Management With Streamlined Tech Approach

Ulta Builds Out Digital Store Experience and Bolsters Supply Chain Operations

Canadian Tire Pilots Humanoid General-purpose Robot

Kroger, Home Depot, Dollar Tree & More: Earnings Show Retailers Investing in Growth and Innovation

Kroger To Raise Hourly Wages, Invest $770 Million Into Workforce Wellbeing

Retail and Consumer Goods Tech Jobs of the Future

Chick-fil-A Provides Rest Spot for Food Delivery Couriers

Bass Pro Shops and Cabela’s Launch Video Retail Training Program With Ammunition Manufacturer TV Ammo

Retail Closings, Layoffs, and Sales: Walmart, Neiman Marcus, Lowe's, Tuesday Morning, and More

Help Wanted: Fewer Fears, More Training With AI’s Impact On the Future of Work

Evolving online reviews highlight dialogue opportunities for retailers

Consumer research snapshot: TikTok’s active consumer base impacts ROI

How AI-powered supermarkets reduce friction, food waste