Workforce Management

Learn how Discount Tire’s new mobile tool is helping improve worker productivity, enabling them to assist more customers, reduce wait times, and provide a more positive customer experience.

Amazon shared design renderings for the second phase of its expanded office space in Bellevue, WA.

RIS explored how leading footwear and accessories retailer Shoe Sensation used technology to streamline communication and improve execution across 200 stores. By eliminating email and other outdated forms of corporate-to-store messaging, it’s improved visibility across the entire organization.

For companies that decide there’s no need (or benefit) to going back to the old way of working, but do not want to embrace a fully remote work environment, creating a successful, long-term hybrid workforce will require changing the way we think of work in subtle and not-so-subtle ways.

Sam’s Club has developed an automated, completely touchless health screening kiosk for its associates to enable safer COVID-19 screening procedures. Uncover its process for creating the tech in-house.

​​​​​​​A continuous, real-time view of inventory and out-of-stocks via digitized shelves is imperative to a retailer’s success.

Lush employees—who are increasingly working remotely—can now communicate with customers and peers across multiple channels, from any location, and on any device. Get the details.

We talked with a leader of Dash In C-store chain to learn how their self-checkout pilot is helping them seize these sales opportunities while meeting today’s contactless customer.

Urban Outfitters will build on its UK pilot and infuse automation into its new distribution center in Kansas City, KS, due to go live in 2023. Get the details.

Amazon reported yet another record-breaking quarter and shared images of its plans for its second headquarters, both of which were somewhat overshadowed by the news founder and CEO Jeff Bezos would be transitioning to executive chair.

In order to help foster an inclusive, bias-free and equitable workplace for its associates, Ulta will make investments to advance associate competencies and foster greater collaboration.