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A collection of news, articles and other featured content about Workforce Management.

For Lowe’s and PVH Corp., Driving Innovation Means Regularly Ditching the Playbook

While the title of the NRF 2021 session was “The Innovation Playbook: Driving Technological and Innovative Change within an Enterprise,” the crux of the conversation centered on the notion that such a playbook should be tossed out periodically in order to achieve true invention.

Trax and Blue Yonder Team Up for AI-Powered Workforce Management

Retail tech provider Trax is teaming with Blue Yonder, a provider of digital supply chain and omnichannel commerce fulfillment solutions, to launch Dynamic Workforce Management.

Today’s pandemic-era retailers require data strategies that can support their rapidly shifting customer engagement needs. Discover how Parkland Stores developed an innovative data and analytics team that is leveraging next-gen tech to drive loyalty and business growth.

The retailer views the program as an important component of its customer service and engagement strategy, driving added value thanks to the data that it brings in. While Walmart will make the program more robust, McMillon noted these changes will be unique based on the company’s own assets and capabilities.

Convenience chain Yesway is determined to make its way during this turbulent time with a relentless focusing on its brand promise of keeping stores going 24/7.

It's critical for retailers to ensure a seamless, in-store experience from start to finish this holiday season. In order to facilitate successful consumer journeys, retailers must embrace flexibility and adopt an “always on” approach.

Learn what retailers need to know about executing curbside and touchless services that will be successful now, through the pandemic, and when it’s behind us.

What is the retail future state? And how can retailers best invest to ensure they are among the winners once the health crisis is safely in the rearview?

The top mistakes retailers are making in hiring that they must address in order to outlast the pandemic’s impact.

VIEW ON-DEMAND!   Convenience and retail sales are booming in the fastest growth area in the c-store – foodservice. From self-service to mobile orders to home delivery, retailers must act quickly to adapt to market trends that are fueling the future of c-store foodservice.

Walmart has turned two stores into labs centers to explore new solutions to operate stores as both physical shopping destinations and online fulfillment centers. From an augmented reality app, to contact-free checkout, learn what it’s testing.

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