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When They Have a Question Sam’s Club Associates Just Ask Sam

The warehouse chain has gone live with “Ask Sam,” a voice responsive app that acts as a digital assistant for associates. Learn the details and how the new tech is turning associates into brand ambassadors.

Who Are the Top Women in Grocery Tech?

The “2019 Top Women in Grocery” list once again rounds up a community of extraordinary women, this year 393 to be exact.

Kroger Technology Is One of the Best Places to Work in IT

Kroger again found itself among the best IT organizations for employees according to an annual cross-industry survey. See who joined the grocer on the prestigious list.

Target suffered a pair of checkout outages on Father’s Day weekend, leading to long lines or empty-handed shoppers. RIS explores what happened and talks to experts to determine what retailers should do in the event of technical chaos, which can happen at any moment.

“We want shoppers to spend more time shopping and discovering new products than standing in line at checkout,” Rucha Nanavati, GVP of Information Technology for Albertsons Cos. tells RIS. Learn how the grocer will achieve this goal with the latest retail tech.

Savvy retailers investing in transforming ordinary trips to the store into awe-inspiring, memorable experiences. With that in mind, here are practical ways in which retailers can use artificial intelligence to improve in-store experiences.

Lululemon hits its stride as digital sales spike 35% and it doubles its e-commerce business over the last two years. To keep its momentum going strong it’s gearing up to expand its new loyalty program and BOPIS capabilities, launch a new retail experience, and more. Get the details.

Forget the Last Mile, Walmart Launches Solution to Dominate the Last 15 Feet

Walmart is conquering last mile delivery by going the last few steps. Starting this Fall it will offer grocery delivery directly into refrigerators to more than a million customers in these three cities. Would you let Walmart into your home?

Grocery Tech Trends Study

Leading grocers step on the gas to deploy technologies that competitors will find hard to match if they fall behind. Findings in the 4th Annual Grocery Tech Trends Study uncover tectonic shifts in digital strategy and analyze 66 individual technologies that grocers can benchmark against.

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Blogs

Jun
05

Race for Competitive Advantage Reshapes the Grocery Landscape

Fear of falling behind omnichannel shoppers is driving grocers to deploy new technology at a furious pace. This tipping point is analyzed in depth in the recently released "2019 Grocery Tech Trends Study."

May
22

Self-Service: Where Retailer and Shopper Goals Overlap

Resolving the brick-and-mortar dilemma of divergent shopper and retailer goals is an urgent task for retailers. Fortunately, there is one strategy where they overlap – self-service technologies.

Jun
12

Top 10 Retailers With the Best Customer Experience 2019

A memorable and differentiated shopping experience is vital in today’s ultra-competitive market and can set a retailer apart from the crowd. See who joined Neiman Marcus, Trader Joe’s and QVC on this ranking of the best retail experience according to 100,000 consumers.

May
28

What Are Retail’s Buzziest Terms?

Every couple of months a new term is introduced that takes the industry by storm only to disappear as quickly as it appeared. See what jargon joined the ranks of omnichannel, unified commerce and digital transformation as retail’s buzziest.

Jan
30

Powering the Next-Generation Store: Is Your Network Ready?

Hughes helps retail stores transform the customer experience – and thrive as a result.

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