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Retail Technology Innovation Index 2018

The 2018 Retail Technology Innovation Index is the industry’s only algorithm-based index that highlights the most innovative technology companies successfully advancing retailer businesses.  

Top 10 Retailers with the Best Customer Experience

In today's retail environment, a good or bad customer experience can make or break retailers competing for shopper dollars. Here are the top ten retailers from Forrester's "US Multichannel Retailers Customer Experience Index, 2018."

Vera Wang’s Network Infrastructure Reboot Ushers in Next-Gen Capabilities

The luxury apparel retailer’s new infrastructure enables deep analytic insight while simultaneously providing vital network redundancy, ensuring its stores are always connected.

Store execution problems can blow apart headquarters' plans. In this Targeted Research report we identify the most common problems and offer solutions for solving them.

Come to RES 2018 and learn first-hand how to manage business improvement, disruption, and human capital from Dale Carnegie consultant David Osborne in a can’t-miss interactive workshop.

Artificial intelligence (AI) promises category managers the ability to act on real-time insights delivered by customer behavior data. But, to reap the rewards, they need to move beyond the limitations of traditional legacy system and manual process approaches.

Retail is rapidly changing, and the pace of that change will only accelerate. Much of this is because retail customers have changing expectations of their shopping experience. Customers are armed with smartphones and look up pricing and product information before they ever set foot in a store.

Where is Virtual Reality in Retail Headed?

Eduardo Siman, Director of IT, Intradeco Apparel, talks with CGT editor-in-chief Peter Breen about virtual reality and the emergence of v-commerce at

Mobility 2.0: The Unified Enterprise on the Go

5/31/2018 — Download this Retail IQ report and explore how to make mobility a key component of your organization and align next-gen capabilities to unify the enterprise, meet customer demand, and empower employees.

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Upcoming RIS Events

Oct
02

2018 RETAIL EXPERIENCE SUMMIT

Tue, Oct 02 - Thu, Oct 04
Tuesday, October 02 - Thursday, October 04
Can't miss retail event of the fall!
This annual executive level brings together the best and brightest minds from across the industry for three days of education, networking and collaboration.

Blogs

Jun
18

Winning the Battle Against Store Chaos

Retailers can't afford to lose the battle between store execution and store chaos, because the loss squanders millions of dollars in revenue and damages customer satisfaction and brand image.

Jun
13

AI and Adore Me in the Age of #MeToo

Over-the-top sexy is not a well-received message in the age of the #MeToo movement and it is forcing women’s apparel retailers to re-examine the way they depict women. So, how is Adore Me responding?

Jun
18

Are Microsoft’s Cashierless Checkout Plans a Good Idea?

It has been widely reported that Microsoft is hard at work developing an Amazon Go type solution to capitalize on the cashierless craze. Is this a smart investment, or a waste of resources? Industry experts share their thoughts.

Apr
18

New School Tech, Old School Service

How to successfully blend art and science to personalize the shopping experience both in-store and out while avoiding the dreaded ‘creepy’ factor.

Apr
27

Customers Want a Contextual and Connected Experience, But Are Retailers Able to Deliver It?

There's no perfect way to achieve personalization in omnichannel marketing, but here's a four-step EIQ recommended road map to guide retailers to reach for this vital goal.

Apr
17

AI’s Role In Changing the Outlook of the Retail Industry

In retail, artificial intelligence arms retailers with sharper forecasting tools to make smarter business decisions. Explore six ways in which AI is helping retail.

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