Press enter to search
Close search
Open Menu

5 Hidden Trends To Shape E-Commerce

Despite the doom mongering, many brick-and-mortar stores are doing very nicely online, and so are smaller e-commerce players, with average e-commerce businesses reporting a 15% increase in annual revenue since April — despite the assumption that the entire retail sector is in crisis mode.

7 Retailers With the Highest Customer Satisfaction

While the retail industry anticipates a turnaround in 2021, customer satisfaction is not heading in the right direction.

4 Ways Retailers Can Deliver Great CX in 2021

There’s been a lot of attention on the shift to e-commerce in 2020, but much of that was really a shift to omnichannel commerce driven by customers ordering online for in-store or curbside pickup.

Join the RIS & CGT analytics communities on May 18-20 for a virtual experience that provides retail and consumer goods executives with the unprecedented opportunity to learn from and network with the industry’s leading analytic experts from around the world.

Macy’s has announced more changes to its senior leadership team, including the appointment of Laura Miller as its chief information officer, eliminating its COO role, and an empty CEO spot. Find out who will fill the CIO role and more.

Grocery Tech Trends Study

The study explores the changing market and benchmarks 68 individual technologies for industry maturity and investment plans.

Explore Now


Explore how AWS Retail Competency Partners can accelerate your modernization and innovation journey across all areas in the enterprise. 

Read More

Analytics Unite


Analytics Unite: The Summit for Retail and Consumer Brands

Tues, May 18 - Thurs, 20
100% Virtual Experience



Why Retailers Are Learning to Love Robots

The pandemic lit a fire under retailers to expand the use of robotics, but COVID-19 is not the only accelerant. Advancements in AI, computer vision and sensing systems are also boosting bots. The age of COVID-19 put a premium on processes that protect customers and associates.


Rethinking the Post-Pandemic “Store of the Future”

Attempts to create a “store of the future” are littered with failure due to gimmicky concepts that over-promised and under-delivered. Here are concepts that change the rules and work.


Wayfair’s CEO Shares Its Secrets to Success

The furniture and home goods retailer has been doubling its business every two years since going public five years ago. CEO co-founder and CEO Niraj Shah discusses the keys to the retailer’s meteoric rise.


Best Buy CEO Discusses the Retailer’s 3 Biggest COVID-Induced Disruptions

At CES 2021, Corie Barry laid out the three biggest operational challenges brought on by the pandemic and how the retailer seamless met them as well as its plans for a post-COVID world.


For Retailers, Cybersecurity and Digital Transformation Must Go Hand in Hand

Explore considerations around retail cybersecurity and learn how this industry can prioritize security efforts alongside digital transformation.

Products and Promotions

Stay in the Loop