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5 Retailers With the Best Customer Experience

In today’s highly competitive retail landscape only those retailers that provide an engaging and memorable customer experience can thrive. See which five retailers are consistently providing a superior experience.

Cross-Channel Strategies Put Retail on the Road to Recovery

Retailers are leveraging their brick-and-mortar stores as powerful weapons. The key is to utilize all channels — online and off — in harmony, and in a way that provides a compelling experience for consumers.

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RIS Deep Dive: Unified Commerce

Read the latest developments and deployments in the still-emerging world of Unified Commerce. 

 

Learn the Latest!

2017 Retail & Consumer Goods Analytics Summit Recap

Check out the recap of RCAS 2017 and don't miss RCAS 2018, taking place April 25-27 at The Drake Hotel, Chicago, IL.

Upcoming RIS Events

Jan
15

Rock & Roll Retail

Mon, Jan 15
Monday, January 15
Hard Rock Cafe, NYC
Your peers continue to create the most exciting and unique event at the NRF Big Show.

Blogs

Nov
13

Technology and Storytelling Are Catalysts That Power Disney Magic

Storytelling and technology are at the heart of Disney’s success, but simply adopting these goals is not enough.

Nov
01

Why ‘No One’ Excels at Personalization Except Maybe Amazon

The top five retailers that execute personalized marketing well include Amazon, Nordstrom, Walmart, Macy’s, Best Buy and “No One,” according to the just-published report “Closing Big Gaps in Personalilzation.” Technically, Amazon came in first place and “No One” second, but there is a caveat.

Oct
23

Benchmark Your Tech Readiness Against the Industry's Best

Throughout the year RIS publishes a number of research studies to benchmark retailers’ tech firepower and investment plans. See where you rank against the industry leaders in our latest crop of research findings.

Oct
02

Is There a Place for Walmart’s New Store to Fridge Fulfillment?

Walmart announced a new pilot fulfillment program where delivery drivers enter a shopper’s home, even when they are not there, to drop off fresh groceries straight to their fridge. Is this the future of fulfillment?

Sep
01

Rethinking Retail: Reinvention Required, Even Without Silver Bullets or Magic Wands

Despite their best efforts, most retailers have failed to fully capitalize on all that innovation has to offer.

Jun
15

Can Earthworms Teach Us How to Differentiate from Amazon?

Dozens of people flock to this store. Every. Single. Sunday.

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