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Apple to Invest $10 Billion in Data Centers, Build New Campus in Austin

The tech giant is investing heavily in its future with a new headquarters, data centers, retail stores and 20,000 new jobs over the next five years. Learn the details of Apple’s expansion blitz.

Boosting Customer Loyalty With Artificial Intelligence

AI has improved loyalty programs by leaps and bounds, enabling brands to create engaging, memorable and personal experiences. But it’s important to be cautious when implementing AI so that catastrophes or perceived privacy infringements don’t occur.

Customer service is what transitions shopping from merely a transaction into a retail experience. So which retail companies have the best customer service? RIS breaks out the top ten retailers from Newsweek's “America’s Best Customer Service 2019" list.

As rue21 heads into 2019, the retailer is moving to create an omni-inventory environment for its shoppers. Find out how the company plans to boost the shopping experience and drive sales. 

The coffee retailer will expand Starbucks Delivers in partnership with Uber Eats to nearly a quarter of its U.S. stores by the end of its second quarter. Get the details.

Al Lettera of Tractor Supply Co Talks Customer Experience

RIS talks to Al Lettera, VP, Enterprise Applications Development, Tractor Supply Company, at RES 2018 after he took home the Tech Leader Award, Customer Experience, at the CIO of the Year awards.

2019 Retail Tech Innovators

10/26/2018 — Discover four cutting-edge technology innovators that are brightening the retail landscape, helping to bring their retail clients into the future of shopping.


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2019 Oscars of Retail Technology Announced

The annual RIS Software LeaderBoard is one of the most eagerly anticipated and influential studies in retail technology. Now we can finally reveal the big winners for 2019.


The Dawn of AI-Driven Price Management

Want to devastate your financial performance? Simple. Get pricing wrong. And yet, 42% of retailers still primarily use spreadsheets for pricing and 34% use internally built software.


The Season of Winning

While the rest of the population is deep into the holiday spirit, stringing lights and belting out carols, retailers are stressing through the most important time of the year.


Retail Rebound in Full Effect: Thanksgiving Weekend Results Point to Rebirth

Strong opening weekend to the holiday shopping season could spur the best end-of-year rush in seven years. Check out the results and predictions from Thanksgiving Weekend.


Focus on Fundamentals to Build the Store of the Future

With eCommerce continuing to disrupt the brick-and-mortar store business model, traditional retailers must offer shoppers a transformed, modern retail experience to stay relevant. The first step is getting their retail execution fundamentals right.

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