While the title of the NRF 2021 session was “The Innovation Playbook: Driving Technological and Innovative Change within an Enterprise,” the crux of the conversation centered on the notion that such a playbook should be tossed out periodically in order to achieve true invention.
Returns and associated post-purchase costs shouldn’t just be tallied up and subtracted from the total revenue number like a fixed cost. They should be investigated on a product-by-product and segment-by-segment basis.
Today’s pandemic-era retailers require data strategies that can support their rapidly shifting customer engagement needs. Discover how Parkland Stores developed an innovative data and analytics team that is leveraging next-gen tech to drive loyalty and business growth.
RIS asked its annual list of top women in retail tech which technology is having the greatest impact now, and where retailers should invest their IT dollars once a level of normalcy returns. Find out what they had to say.