Top 5 Grocery Retailers of 2021
In a year of upheaval, retailers have had many ups and downs, but it is safe to say the grocery segment has been completely transformed. RIS provides a deep dive into the five grocery store chains that scored highest in the full Top 100 report and have helped shape the industry.
5 Reasons Why a CDP is Core to a Retailer’s CX Strategy in the New Normal
For those retailers who are looking to up their customer engagement game in the channel of their choosing, here is how the right customer data platform can be utilized as a powerful agent of change.
Ralph Niebles, Ash Mehra, France Roy, Ricky Joshi Join Analytics Unite 2021
Don't miss this virtual experience, held May 18-20!
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At Home To Be Acquired in $2.8 Billion Deal
Home décor retailer At Home Group will be acquired by private equity firm Hellman & Friedman in a $2.8 billion deal.
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SK-II Gets Phygital With Social Retail Pop-Up
SK-II is leaning into social commerce and gamification as part of a pop-up retail store in China.
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GNC Powering Omnichannel Customer Experiences
GNC shared details about the benefits its omnichannel investments have had on its customer service and experience capabilities.
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Latest Bulletins
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May 06
GNC Powering Omnichannel Customer Experiences
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May 04
Wakefern Expands Retail Media for Omnichannel Shopper Experiences
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May 04
Boscov’s Creates a Responsive Experience Across Mobile and Desktop
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May 03
The Container Store Moves Forward on Data-Driven Customer Approach
2021 Store Experience Study
Benchmark the current state of store IT and how the industry plans to leverage its technological prowess to not only survive, but thrive in the years to come.
AWS Retail Innovation Zone
Explore how AWS Retail Competency Partners can accelerate your modernization and innovation journey across all areas in the enterprise.
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Blog
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Apr 30
5 Myths to Bust about Post-Pandemic Tech Strategy
Retailers are urgently closing gaps and heavily investing in the supply chain, e-commerce and in-store tech, aren’t they? Not exactly, according to the 2021 RIS Retail Technology Study. -
Mar 29
Social Justice Plays a Growing Role in Retail
Protests over mass shootings, attacks on Asian and Black Americans, and lack of diversity have roiled the retail landscape. In response, retailers are pledging action. Will shoppers buy it?
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Blog
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Apr 30
Top 100 Retailers, 2021 Edition
Walmart took the top position again this year, but Amazon is quickly closing the gap and looks poised to overtake the retail giant. See who joined these two heavy hitters on the list of retail’s most successful. -
Apr 28
User Conferences Take a New Form
With physical events off the table, virtual events have become an industry mainstay. Advantech Connect takes the idea of a multi-day event to new heights with a virtual agenda spanning months. Learn more about the novel approach.
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Blog Sponsored By Fortinet
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Apr 09
Retailers Continue to “Lean In” to the Cloud to Win the Battle on Multiple Fronts
Retailers must take steps to ensure safe and consistent customer experiences delivered via the cloud. Big or small, almost every retail business has some sort of cloud strategy that is being enacted on now or is on the roadmap. -
Feb 25
For Retailers, Cybersecurity and Digital Transformation Must Go Hand in Hand
Explore considerations around retail cybersecurity and learn how this industry can prioritize security efforts alongside digital transformation.
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