Join the RIS & CGT analytics communities on May 18-20 for a virtual experience that provides retail and consumer goods executives with the unprecedented opportunity to learn from and network with the industry’s leading analytic experts from around the world.

Despite the doom mongering, many brick-and-mortar stores are doing very nicely online, and so are smaller e-commerce players, with average e-commerce businesses reporting a 15% increase in annual revenue since April — despite the assumption that the entire retail sector is in crisis mode.

Macy’s has announced more changes to its senior leadership team, including the appointment of Laura Miller as its chief information officer, eliminating its COO role, and an empty CEO spot. Find out who will fill the CIO role and more.

There’s been a lot of attention on the shift to e-commerce in 2020, but much of that was really a shift to omnichannel commerce driven by customers ordering online for in-store or curbside pickup.