Webinars

How Parkland Evolved Its Data Foundation Into an Insights Pipeline

Today’s pandemic-era retailers require data strategies that can support their rapidly shifting customer engagement needs. Discover how Parkland Stores developed an innovative data and analytics team that is leveraging next-gen tech to drive loyalty and business growth.

These Retailers Are Nailing Customer Experience — Here's How You Can Too

Connecting with and capturing the attention of customers amid a sea of shopping options is a near-impossible feat, but with clienteling technology and fresh customer data at their fingertips, retailers can set the standard for rewarding and memorable experiences.

How Sprouts Is Tapping Tech to Double Down On Its Target Customer and Win During COVID

RIS explores what consumers really want and what retailers need to do to meet those needs as part of a panel discussion with Sprouts Farmers Market.

Crawl, Walk, Run Your Way to Winning Curbside and Touchless Services

Learn what retailers need to know about executing curbside and touchless services that will be successful now, through the pandemic, and when it’s behind us.

Getting Ahead Of the Demand Shift: How to Win In the Future of Selling

Learn about the hottest tech trend helping aid today’s retailers in managing demand, promotions, fulfillment, assortment and more.

Get More Customers in the Door and More Orders Going Out Your C-Store

VIEW ON-DEMAND! Convenience and retail sales are booming in the fastest growth area in the c-store – foodservice. From self-service to mobile orders to home delivery, retailers must act quickly to adapt to market trends that are fueling the future of c-store foodservice.

How Vari’s Digital Transformation Prepped It for a Pandemic-Prompted Sales Surge

The change from DTC to B2B for office furniture retailer Vari was a tremendous shift that required pivoting the company’s strategy, people and technology. Learn how it readied itself to manage the pandemic-prompted work-from-home surge.

Parkland Stores: Harnessing the Power of Big Data to Deliver Innovation in Retail

VIEW ON-DEMAND! \ How can retailers harness the power of big data to drive customer loyalty and improve business outcomes?

How Ulta Beauty Is Powering Digital Experiences and Driving Store Traffic During COVID-19

During this hyper-competitive retail landscape, Ulta Beauty is getting creative in its efforts to build loyal customers, including leveraging digital experiences and experimenting with mobile point-of-sale to develop personalized interactions.

Today’s Supply Chain Tech Investments Driving Retail Profits

RIS talked with industry leaders to put deeper context around its recent supply chain benchmark study, including how the tech investments that rose to the top found their way there.

Clienteling Do's and Don'ts in the Age of Digital Transformation

VIEW ON-DEMAND! Connecting with and capturing the attention of shoppers amid a sea of shopping options is a near-impossible feat.

Evolving Best Practices in Personalized Digital Shopper Engagement

REGISTER HERE! Date: Nov. 19th, 2020 at 2:00 PM ET Shoppers needs have changed more than ever before in 2020. They were already becoming more digitally engaged before COVID-19 hit, but the pandemic drove faster adoption of technology-based shopping and far higher expectations for personalization as part of the shopper experience.

How Amazon, Stonewall Kitchen & Chewy Are Blending B2B with B2C for Deeper Customer Connections

Learn how companies like Amazon, Stonewall Kitchen and Chewy are leveraging technology to stay connected throughout their customer journeys, while scaling their teams’ expertise to blend their B2B and B2C capabilities.

Anticipatory Analytics Help Retailers Adapt to The New Normal

VIEW ON-DEMAND! Remember Amazon’s plans for “anticipatory shipping”? What if you could deploy the same underlying predictive analytics to anticipate shifting patterns in demand and fulfillment preferences?