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Webinars

Upcoming and on-demand RIS Webinars. To participate in a webinar produced and hosted by RIS please reach out to senior editor Jamie Grill-Goodman for details.

How Parkland Evolved Its Data Foundation Into an Insights Pipeline

Today’s pandemic-era retailers require data strategies that can support their rapidly shifting customer engagement needs. Discover how Parkland Stores developed an innovative data and analytics team that is leveraging next-gen tech to drive loyalty and business growth.

These Retailers Are Nailing Customer Experience — Here's How You Can Too

Connecting with and capturing the attention of customers amid a sea of shopping options is a near-impossible feat, but with clienteling technology and fresh customer data at their fingertips, retailers can set the standard for rewarding and memorable experiences.

RIS explores what consumers really want and what retailers need to do to meet those needs as part of a panel discussion with Sprouts Farmers Market.

Learn what retailers need to know about executing curbside and touchless services that will be successful now, through the pandemic, and when it’s behind us.

Learn about the hottest tech trend helping aid today’s retailers in managing demand, promotions, fulfillment, assortment and more.

VIEW ON-DEMAND!   Convenience and retail sales are booming in the fastest growth area in the c-store – foodservice. From self-service to mobile orders to home delivery, retailers must act quickly to adapt to market trends that are fueling the future of c-store foodservice.

The change from DTC to B2B for office furniture retailer Vari was a tremendous shift that required pivoting the company’s strategy, people and technology. Learn how it readied itself to manage the pandemic-prompted work-from-home surge.

VIEW ON-DEMAND! \ How can retailers harness the power of big data to drive customer loyalty and improve business outcomes?

During this hyper-competitive retail landscape, Ulta Beauty is getting creative in its efforts to build loyal customers, including leveraging digital experiences and experimenting with mobile point-of-sale to develop personalized interactions.

RIS talked with industry leaders to put deeper context around its recent supply chain benchmark study, including how the tech investments that rose to the top found their way there.  

VIEW ON-DEMAND!   Connecting with and capturing the attention of shoppers amid a sea of shopping options is a near-impossible feat.

REGISTER HERE! Date: Nov. 19th, 2020 at 2:00 PM ET Shoppers needs have changed more than ever before in 2020. They were already becoming more digitally engaged before COVID-19 hit, but the pandemic drove faster adoption of technology-based shopping and far higher expectations for personalization as part of the shopper experience.

Learn how companies like Amazon, Stonewall Kitchen and Chewy are leveraging technology to stay connected throughout their customer journeys, while scaling their teams’ expertise to blend their B2B and B2C capabilities.

VIEW ON-DEMAND!   Remember Amazon’s plans for “anticipatory shipping”? What if you could deploy the same underlying predictive analytics to anticipate shifting patterns in demand and fulfillment preferences?

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