Analytics

Why Brand Voice Must Be Closely Guarded Despite AI’s Compelling Potential
The idea of adding generative AI’s ability to quickly produce unique and personalized content for chatbots is understandably attractive, especially for companies dealing with high-volume interactions. But there are drawbacks.
Harnessing the Power of Customer Data Analytics to Improve Experience and Drive Growth
Companies everywhere are striving to up their customer experience game. Join this webinar to learn how companies are creating a seamless, delightful, personalized experience by starting with a strong data analytics foundation.
Sponsored

Personalization
Tapestry and Marks & Spencer Power E-Commerce Personalization With Generative AI
The enterprises are implementing technology that automatically generates words and phrases that are personalized in real-time for each online consumer by leveraging anonymized web session data.
Supply Chain and Merchandising
Walmart Puts Indoor Farming Investment To Use, Sources Produce from Newly-Opened Vertical Farm
Walmart-backed vertical farming platform Plenty has opened an indoor vertical farm in Compton, California. Get the details.
Big Data
Yesway and Materne Leverage Data to Predict Customer Needs and Deliver End-To-End Personalized Experiences
How can companies better leverage data to deliver personalized consumer experiences? Mark Edmonson, chief marketing officer, Materne North America, and Darrin Samaha, VP of marketing at Yesway, share their thoughts.
Artificial Intelligence
What Retail Leaders Need To Know About the Congressional Hearing on Artificial Intelligence
OpenAI CEO Sam Altman, whose company created ChatGPT, was one of three experts who testified at a Senate Judiciary subcommittee hearing exploring the oversight of artificial intelligence. Here are the top takeaways for retailers.
Analytics Unite: The Summit for Retail and Consumer Brands
Kellogg Unlocks Power of Cross-Domain Data and Retailer Data Relationships in the New Analytics Economy
“Pursue the problems, not the business cases,” shares Rob Birse, VP, global advanced analytics and AI/ML technology at the Kellogg Company. The exec discusses Kellogg's plans for unlocks the power of cross-domain data in the new analytics economy.
Sponsored
Tech Transformation Videos
Tech Transformation Video: Fred Laluyaux Of Aera Technology Shares the Future of Decision Intelligence
Fred Laluyaux, CEO of Aera Technology, joins Tech Transformation to talk about Decision Intelligence and how it’s transforming the business of CPG and retail.
Sponsored
Tech Transformation Podcasts
Tech Transformation Podcast: Aera Technology’s Fred Laluyaux On Decision Intelligence
Decision Intelligence is growing in adoption, and it’s poised to have a significant impact across the retail and consumer goods industries.
Value Chain
Value Chain and CX Investments: Sainsbury's, SpartanNash, and Casey’s Bolster Business Growth Efforts
Two of the companies are looking to transform their value chains, implementing enterprise-wide, supply chain-focused efforts. Meanwhile, SpartanNash is expanding on its robot success story.
Customer Analytics
Kate Spade and Coach Brands Lean on Consumer Data and Interactive Experiences for Increased Engagement
The company has been fueling its consumer engagement and product innovation efforts by tapping into customer research, analytics and data, and interactive experiences.
Analytics Unite: The Summit for Retail and Consumer Brands
Walgreens Fosters Sustainable Data Partnerships
Walgreens Boots Alliance’s consumers demand trust, convenience, and accessibility, and the retailer will continue innovating with data providers to improve.
Sponsored
Webinars on Demand
Webinar On-Demand: ChatGPT and Other Trends Transforming Retail Customer Service
Unlock the future of retail customer service with our engaging webinar, "The Art of the Doable." Gain expert insights on generative AI, unified commerce, and data-driven personalization. Ideal for retail leaders, customer service pros, and tech enthusiasts. Watch now!
Artificial Intelligence
Eyewear Retailer Zenni Optical Bolsters Search With AI and Machine Learning
Eyewear retailer Zenni Optical is enhancing its e-commerce search capability by introducing a new Image Search Tool, as well providing a new prescription reader tool, Prescription Scan.

All the news and content you need about retail analytics, including information on retail tech such as business intelligence, big data, machine learning, artificial intelligence and more.

Analytics

Why Brand Voice Must Be Closely Guarded Despite AI’s Compelling Potential

Harnessing the Power of Customer Data Analytics to Improve Experience and Drive Growth

Tapestry and Marks & Spencer Power E-Commerce Personalization With Generative AI

Walmart Puts Indoor Farming Investment To Use, Sources Produce from Newly-Opened Vertical Farm

Yesway and Materne Leverage Data to Predict Customer Needs and Deliver End-To-End Personalized Experiences

What Retail Leaders Need To Know About the Congressional Hearing on Artificial Intelligence

Kellogg Unlocks Power of Cross-Domain Data and Retailer Data Relationships in the New Analytics Economy

Tech Transformation Video: Fred Laluyaux Of Aera Technology Shares the Future of Decision Intelligence

Tech Transformation Podcast: Aera Technology’s Fred Laluyaux On Decision Intelligence

Value Chain and CX Investments: Sainsbury's, SpartanNash, and Casey’s Bolster Business Growth Efforts

Kate Spade and Coach Brands Lean on Consumer Data and Interactive Experiences for Increased Engagement

Walgreens Fosters Sustainable Data Partnerships

Webinar On-Demand: ChatGPT and Other Trends Transforming Retail Customer Service

Eyewear Retailer Zenni Optical Bolsters Search With AI and Machine Learning

In a post-pandemic world, retailers must look to the past to move forward

Retail Minute: Publix axes GreenWise

Consumer research snapshot: Shoppers seek value on Memorial Day purchases