Analytics

Deploying the Ironclad Store Experience
Welcome to the omnichannel experience 2.0, which moves beyond merely integrating selling channels, to retailers creating truly unified customer experiences. Read on to learn what retailers need to bulletproof their store experience in the year ahead.
Sponsored
The Impact of ChatGPT on Retail and E-commerce SEO
In this article, we will explore the rise of ChatGPT and its potential impact on retail and e-commerce SEO. We will also discuss the need for a business-centric approach to SEO, the limitations of ChatGPT, and what the future holds for the industry.

Digital Transformation
BJs, Michaels, H-E-B, and Hibbett Retail Invest in Transformative Digital Innovation
BJs, Michaels, H-E-B, and Hibbett Retail are the latest enterprises to undergo significant digital transformations. Here’s a look at their recent investments.
Workforce Management
Walmart Builds Out Education Program With Short-Term Classes for In-demand Skills
Walmart is bolstering its learning and development offerings with a new short-form program suite, allowing associates to upskill in high-growth areas such as cybersecurity, software engineering, and data analytics. Get the details.
Customer Experience
The Key to Building Customer Loyalty in a Time of Uncertainty: Streamlined Retail Communications
To build loyalty in a time of ongoing uncertainty, retailers must work to create a satisfactory experience for customers using their most valuable asset: their employees. Learn more.
Tech Transformation Videos
Tech Transformation Video: Athletic Brewing Company’s Jamie Lissette On Innovating With Analytics
Watch a segment of our interview with Jamie Lissette, COO of Athletic Brewing Company, about how they leverage analytics within their operations.
Tech Transformation Podcasts
Tech Transformation Podcast: Athletic Brewing Company’s Jamie Lissette On Consumer Insights & Innovation
No- and low-alcohol beverages have been a standout category. Here we talk with Jamie Lissette, COO of Athletic Brewing Company about how they leverage consumer insights from their dedicated DTC base.
Supply Chain and Merchandising
Canadian Tire Pilots Humanoid General-purpose Robot
The deployment of a general-purpose robot with “human-like intelligence” took place at a Canadian Tire owned-Mark's store during a week-long pilot in January. Find out what tasks it managed in the store and what this means for retail.
Customer Engagement
Salesforce Launches ‘World’s First’ Generative AI for CRM: Einstein GPT
Salesforce has launched Einstein GPT, which it claims is the “world’s first generative AI CRM technology.”
Marketing
Expand Retail Channels to Unlock Revenue Growth
To continue to grow profitably, retailers need to unlock new revenue opportunities. Here are a few suggestions.
Workforce Management
Kroger, Home Depot, Dollar Tree & More: Earnings Show Retailers Investing in Growth and Innovation
Here is an overview of the latest round of investments from some of retail’s biggest players.
Sponsored
Internet of Things (IoT)
Digital Twins & CPG Manufacturing Transformation
For the last few years, the term Digital Twin has been at the top of the buzzword list for manufacturers and industrial companies, often meaning different things in different production environments.
Artificial Intelligence
How to Reach Polarized Customer Audiences
In a world where every shopper has different priorities, interests, and budgets, true personalization is critical to forming long-lasting shopper relationships. Learn more about reaching polarized customer audiences.
Retail Executives
Retail and Consumer Goods Tech Jobs of the Future
Sister brand CGT parsed through a wealth of workforce trends and leadership announcements from the last year, and spoke with a number of industry experts, to formulate a list of job titles we see emerging in the future.

All the news and content you need about retail analytics, including information on retail tech such as business intelligence, big data, machine learning, artificial intelligence and more.

Analytics

Deploying the Ironclad Store Experience

The Impact of ChatGPT on Retail and E-commerce SEO

BJs, Michaels, H-E-B, and Hibbett Retail Invest in Transformative Digital Innovation

Walmart Builds Out Education Program With Short-Term Classes for In-demand Skills

The Key to Building Customer Loyalty in a Time of Uncertainty: Streamlined Retail Communications

Tech Transformation Video: Athletic Brewing Company’s Jamie Lissette On Innovating With Analytics

Tech Transformation Podcast: Athletic Brewing Company’s Jamie Lissette On Consumer Insights & Innovation

Canadian Tire Pilots Humanoid General-purpose Robot

Salesforce Launches ‘World’s First’ Generative AI for CRM: Einstein GPT

Expand Retail Channels to Unlock Revenue Growth

Kroger, Home Depot, Dollar Tree & More: Earnings Show Retailers Investing in Growth and Innovation

Digital Twins & CPG Manufacturing Transformation

How to Reach Polarized Customer Audiences

Retail and Consumer Goods Tech Jobs of the Future

Why U.S. retail will never be advanced as China and 9 other myths of retail design debunked at EuroShop 2023

Retailers benefit from behaviorally targeted sampling

Consumer research snapshot: Retail tech central to interactive shopping experience