Analytics

Press enter to search
Close search
Open Menu

Analytics

All the news and content you need about retail analytics, including information on retail tech such as business intelligence, big data, machine learning, artificial intelligence and more. 

 

Why Omnichannel Retailers Need to Service Every Customer the Same Way

Today the channel is the customer. Ensuring a seamless transition between online and offline requires a holistic approach from the top-down - but it is possible to achieve.

Black Friday Sets Online Sales Record

While store traffic declined, this year’s rendition of the official kick off to the holiday shopping season raked in a record $7.4 billion in online sales. Check out the early results.

The Vitamin Shoppe is rolling out interactive digital kiosks to drive in-store sampling of new products. Find out how they engage the shopper, while providing data to the retailer.

Consumers are craving shopping experiences that meet their immediate needs at any particular moment along the shopping journey. The need to unify data across the enterprise from different sources and to capture in-store data, has never been stronger. Learn how a customer data platform transforms touchpoints into exceptional experiences.

Creating a culture around the customer and their needs has become a roadmap to success for retail stores in an age where online shopping provides shoppers an easier alternative to trekking outside. To update and inspire you, RIS takes a vivid look at the most fascinating customer-centric stores of 2019 and the next-gen tech they spotlight. If you want to remain relevant in 2020, don’t miss this.

With millions of visitors each year, one of children’s wear retailer Jacadi’s main goals is to ensure each shopper has a user journey that resonates. Uncover how Jacadi leverages the power of personalization to get closer to their customers and increase the relevancy of each and every customer engagement.

Canadian Tire’s Triangle Rewards program now boasts close to 70% penetration of Canadian households. Learn how it is using all that customer data to ultra-personalize its offers and skyrocket its marketing ROI.

CVS plans more store closings and has gained supporting metrics to its “rapid rollout” of 1,500 HealthHubs concept stores. Uncover the drugstore chain’s latest retail footprint plans and updates to its digital transformation.

True digital transformation can only take place when retailers have a 360-degree view of the consumer. Download this exclusive infographic to discover how having unified customer data allows retailers to personalize shoppers’ experiences and target them at the right time via the right channel.

Nike is expanding its store concept that blends data science and personalized service, opening two new stores built from what it has learned from 80-plus tests delivered through the pilot. Peek inside these cutting-edge Nike shops.

Having proper data on individual consumers and streamlining digital operations is a start to mastering the personalization challenge. Hear how Kroger and Ahold Delhaize Co. are utilizing these tactics to their advantage.

Starbucks is “dialing up” its artificial intelligence investments and using IoT data from Espresso machines to help the business. Get the details.

Show More