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Artificial Intelligence

A collection of news, articles and other featured content about Artificial Intelligence.

30th Annual Retail Technology Study

30th Annual Retail Technology Study: Investing In the Data-Fueled Future

For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies.

How leveraging data lets retailers address crisis-driven consumer demand.

The new retail landscape will need to be more data driven, more dynamic and substantially leaner.  

The tech, which combines computer vision, sensor fusion and deep learning, detects what consumers remove or return from shelves, tallying them in a virtual cart.

Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.

While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.

To shop there, consumers must download the Amazon Go app there, and then use their phone to open the gate’s scanner via a QR code.

CVS Health will continue to invest in its tech infrastructure as part of its plans to deliver more personalized and localized health care services.

Amazon and Walmart are still battling it out for retail dominance with breakneck innovations and technology investments. Last time we reported on how these two giants stack up, readers voted on who was winning in five key areas. Get the results and updates on where they are today in these critical growth areas.

2020 Store Experience Study

The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.

Tractor Supply Company says it’s putting its customer data into action and using artificial intelligence to communicate one-on-one with customers.

Learn how Diane von Furstenberg is using analytics, QR codes, computer vision and more to boost the in-store shopper experience and provide its store associates with intelligent insights.

In this digital age where consumers are always connected, merchants should be eager to explore all tech available to offer a better customer experience, streamline business processes and improve efficiency.

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