For 30 years RIS has been benchmarking retail’s tech maturity with its annual Retail Technology Study. For the 30th anniversary we carry on the tradition and dive deep into the modern retail tech stack, exploring more than 80 different technologies.
Miller was given the award for her work in transforming Neiman Marcus into a nimble and personalized luxury retailer. Most significantly, this included shifting the company to maintaining a “cloud-first” strategy.
While AI and machine learning (ML) offer retailers great leaps toward offering exceptional customer experiences, customer data lies at the heart of these operations, and protecting that data will be key as retailers implement automation and personalization strategies.
Amazon and Walmart are still battling it out for retail dominance with breakneck innovations and technology investments. Last time we reported on how these two giants stack up, readers voted on who was winning in five key areas. Get the results and updates on where they are today in these critical growth areas.
The 17th Annual Store Experience Study examines a transitional moment when the beauty and strength of stores combines with the efficiency and intelligence of digital technologies to create a convergence that redefines retail.
In this digital age where consumers are always connected, merchants should be eager to explore all tech available to offer a better customer experience, streamline business processes and improve efficiency.