What defines customer experience today and how will it evolve through the year 2030? A comprehensive global research study reveals four new retail rules to abide by in the coming decade: where we are today, where retail will be by 2030, and the technology in play for each.
The beauty retailer has promoted Prama Bhatt to chief digital officer, among a wider leadership reorganization, as it continues to work on its “reinvent digital imperative.” Find out how Ulta is harnessing the power of artificial intelligence and mobility to succeed in 2020.
CVS plans more store closings and has gained supporting metrics to its “rapid rollout” of 1,500 HealthHubs concept stores. Uncover the drugstore chain’s latest retail footprint plans and updates to its digital transformation.
Data analytics, artificial intelligence, automation, and voice commerce are shaping the store of the future. Yet these next-gen retail experiences aren’t possible without a powerful network keeping you connected to the cloud.
Consumers are craving shopping experiences that meet their immediate needs at any particular moment along the shopping journey. The need to unify data across the enterprise from different sources and to capture in-store data, has never been stronger. Learn how a customer data platform transforms touchpoints into exceptional experiences.