Jamie Grill-Goodman
Jamie Grill-Goodman is the senior editor of RIS News. Jamie has worked for both consumer and B2B publications during her media career, covering retail, consumer goods, private label, real estate, and more. Her multichannel content creation skills weave a keen observation of retail trends into a smooth communication of complex information to a general audience.
ARTICLES BY THIS AUTHOR
May 2021
May 12
Macy’s Unveils Plans for Herald Square Flagship Location
Macy's has revealed its vision for its flagship Herald Square store, including a $235 million investment and plans to transform Herald Square & Broadway Plaza into a car-free pedestrian-friendly urban space for New Yorkers and visitors to gather.
May 12
Sally Beauty & Genesco Name Digital Heads
Sally Beauty has appointed a group vice president of e-commerce & digital, and Journeys’ parent Genesco has created the new role of senior vice president - chief strategy and digital officer. Find out which two retail execs took the positions.
May 10
Want To Be a Global Retailer? Equip Yourself To Scale Up
If you want your retail business to achieve global scale, managing operations separately for each of the dozens of relevant platforms is no longer an option. Learn why.
May 10
RH Unveils New RH Dallas Retail Store and Hospitality Experience
Learn how the new RH Dallas continues to revolutionize physical retailing by blurring the lines between indoors and outdoors and home and hospitality.
May 10
Walmart’s Healthcare Plans Grow
Less than two years since Walmart opened its first Walmart Health center, it has been announced Walmart Health will acquire multi-specialty telehealth provider MeMD.
May 07
Top 5 Grocery Retailers of 2021
In a year of upheaval, retailers have had many ups and downs, but it is safe to say the grocery segment has been completely transformed. RIS provides a deep dive into the five grocery store chains that scored highest in the full Top 100 report and have helped shape the industry.
May 05
1-800-Flowers.com Gears up for Mother’s Day and the Year Ahead
1-800-Flowers.com has launched a new multifaceted video campaign in time for the Mother's Day holiday and reported e-commerce growth of 83%.
May 05
The Next Retail Winners
The next retail winners are already investing in the right things today so customers will buy more, and buy more often, in the future. Uncover the predictive power to see who has the best chance to win in the future.
May 04
What Walgreens’ Nationwide Same-Day, 2-Hour Delivery Means for Retail
As Walgreens introduces nationwide delivery in under two hours, retail experts weigh in on the last-mile delivery wars.
May 03
Macy’s Ordered to Restore Commission for In-Store Mobile App Sales
As more and more retailers implement mobile checkout and contactless payment, a new ruling may have lasting implications for retail tech.
April 2021
Apr 28
Madison Reed Deepens Customer Engagement with Interactive Color Bar Experience
Learn how mobile, web and in-store shopping converge in Madison Reed’s new interactive digital swatch panel experience.
Apr 28
Amazon Surpasses Walmart in the Battle to Deliver Groceries to Garages
Amazon is going all in on garage grocery delivery, surpassing the scope of Walmart’s ongoing test of in-home and garage deliveries. Get the details of the expansion and see where both retailers stand.
Apr 26
Walmart Phasing Out Automated Pickup Towers
As curbside pickup services become more popular, Walmart is phasing out the vending-style pickup towers that were erected in stores to deliver buy-online-pickup-in-store (BOPIS) orders into customers’ hands.
Apr 26
Neiman Marcus Launches White Glove Digital Service to Support Sustainability
Neiman Marcus and FASHIONPHILE have been working together to revolutionize recommerce since 2019. Learn how a new elevated white glove service to improve the digital consumer experience will support their efforts.
Apr 23
Tractor Supply’s Tech Investments Refine the BOPIS Experience
Buy-online-pickup-in-store and curbside are 75% of Tractor Supply’s digital sales, which experienced triple-digit percentage growth for the fourth consecutive quarter. Learn how the retailer invested in new technologies and operational components over the last year to get here.
Apr 21
Amazon Expanding Palm Payment to Whole Foods Market Stores
Amazon is rolling out its Amazon One palm entry and payment technology to Whole Foods Market stores.
Apr 21
First Look: Amazon’s Salon Test Lab
Amazon’s new London hair salon will test how new technology can improve the customer experience. Take a look inside.
Apr 21
lululemon Piloting Recommerce Program
The newest pilot from lululemon athletica is something old. Learn how the athletic apparel retailer is testing its first-ever recommerce program, lululemon Like New.
Apr 19
Target Tests Speeding Up Ship-From-Store
Target details how it plans to speed up delivery via its ship-from-store cabalility.
Apr 19
The Save Mart Companies Tests Autonomous Inventory Robots
Autonomous inventory robot Tally will be roaming the aisles in more grocery stores soon.
Apr 16
RIS CIO of the Year 2021: Adam Fox
When undergoing a massive digital transformation initiative, retailers expect employee churn and other unexpected obstacles. They do not, however, plan for a pandemic.
Apr 14
First Look: Inside Kroger Delivery’s First Customer Fulfillment Center
Kroger has opened its long-awaited first Customer Fulfillment Center (CFC), combining vertical integration, machine learning, and robotics. See how the retailer is transforming grocery e-commerce with introduction of first-of-its-kind technology in the U.S.
Apr 14
Hy-Vee Names Chief Data Officer
Grocer Hy-Vee has named a chief data officer to oversee the development and governance of data strategy for the $11 billion retailer. Learn who landed the role helping to innovate enterprise-wide data science, analysis and visualization.
Apr 08
Retail Sales Rebounding?
One year after the pandemic-related lockdowns hit America, U.S. retail sales growth rates increased by double-digits in March, according to one survey. Learn what the latest spending wave could mean.
Apr 07
Discount Tire Unveils Tire Inspection Mobile Computing Solution
Learn how Discount Tire’s new mobile tool is helping improve worker productivity, enabling them to assist more customers, reduce wait times, and provide a more positive customer experience.
Apr 07
David's Bridal Launches 24/7 Mobile Customer Service
David's Bridal is taking its conversational marketing strategy round-the-clock. Learn how its chatbot will help contact customers anytime to book appointments, text with stylists, and place secure orders.
Apr 07
Tractor Supply Reinvents Loyalty Program
Tractor Supply Company has updated its Neighbor’s Club loyalty program in response to customer feedback. Learn what 20 million members will have access to now.
Apr 07
Best Buy Tests New Paid Membership Program
Best Buy is currently testing Best Buy Beta in select markets nationwide. Uncover what the $199 membership pilot program will offer.
Apr 05
First Look: DICK'S Sporting Goods’ House of Sport
Get a first look inside the first-ever DICK’S House of Sport, a new concept store opening this Friday, and learn about the retailer’s expansion and redesign plans.
Apr 02
Walgreens’ Mobile Apps’ Usage Spikes
Walgreens Boots Alliance has seen usage of its mobile apps spike recently and continues to add features to bolster engagement. Learn how the retailer is keeping customers engaged, as well as providing critical heath care services.
Apr 02
J.Crew Group Names CIO Among C-Suite Shakeup
J.Crew Group has appointed four retail industry leaders to build out its leadership team responsible for accelerating its approach to building a digital-first, purpose-driven organization under its J.Crew, Madewell, and J.Crew Factory brands.