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Jamie Grill-Goodman

Managing Editor

Jamie Grill-Goodman is the managing editor of RIS News. Jamie has worked for both consumer and B2B publications during her media career, covering retail, consumer goods, private label, real estate, and more. Her multichannel content creation skills weave a keen observation of retail trends into a smooth communication of complex information to a general audience. 

Articles by this author

September 2019

Meijer shoppers can now skip the traditional checkout line and opt to use the retailer’s Shop & Scan tech. See how the tech works in action and get the details of this massive initiative that took over a year to implement.

Digital sales were a standout for HBC in the midst of its disappointing quarter. Hear how the evolving retailer is overcoming its e-commerce hurdles to drive a 19% spike in digital.

Online grocer Farmstead says 28% of its inventory is now Refill & Save enabled as more and more grocery brands are signing on for the program in order to increase customer retention and gain valuable insights into shopper behavior.

Kroger’s rise in sales marked its strongest quarter since it launched its transformation plan.

Seasonality is a critical part of planning for retailers. But what happens when consumer behavior doesn’t perform as expected? Hear how retailer Jack Rogers is harnessing AI data reports to respond quickly to customer behavior changes.

When Missguided launched its e-commerce site, 60% of traffic was already coming from mobile.

Hear how Sprint Food Stores turned to an advanced surveillance camera system and how IP network surveillance systems are taking retail surveillance to the next level.

Bed, Bath & Beyond has laid out plans to turnaround the retailer's struggling business, while also looking at asset sales. Take a look at its turnaround plans and glean insights from analysis of its recent foot traffic.

As workers migrate toward the gig economy in steadily larger numbers, how can retail organizations compete for talent? Here are four ways to sway workers eyeing gig employment.

Retail is rapidly evolving, and while today’s top department store chains are in no way guaranteed future prosperity, their all hands on deck efforts to sustain their share of the retail market are evident.

While mobile ordering represents 14% of Starbuck’s company-operated transactions, the wildly successful technology has also led to congestion in stores and sometimes long waits for orders. Starbucks is moving to change that this fall.

Lululemon benefited from increased traffic both in-store and online, crushing expectations. Find out where its second “experiential” store will touch down and how the retailer will continue to transform its digital business.

Retailers shouldn’t be looking to re-invent consumers. The first generation of digital natives, by age or attitude, are the consumers of today.

Big Lots has been testing a new merchandising effort dubbed “The Lot” in stores, part of its Operation North Star transformational journey. Uncover how the tests are going and how they fit into the retailer’s store of the future plans.

Find out where Jockey, a 143-year-old underwear and apparel brand, will open its first-ever pop-up retail store.

The Children's Place will roll out Save the Sale functionality this year, as it continues on in its digital transformation. Learn how e-commerce is faring for the children’s apparel retailer after its recent rollout of Buy Online, Ship to Store.

Take a peek inside toy retailer Lakeshore’s first pop-up concept at the Mall of America.

With so much to gain, e-commerce businesses can’t afford to lose sales due to poor website design. Frost & Sullivan reports that annual B2B e-commerce will reach $6.7 trillion by the year 2020.

August 2019

Puma’s first-ever North American flagship integrates technology with experiences. Peek inside to see how the store is offering up a futuristic retail experience and learn the interesting new way it makes use of RFID tech.

Foot Locker’s new Washington Heights Power Store marks the first time Nike has put its own technology into another retailer’s brick-and-mortar store.

Retailers already hear merry sounds of holiday shopper traffic as they ramp up for another busy season. Harnessing existing and historical traffic data can be a powerful tool in helping retailers get ahead.

In what will be one of the largest cases of new retail buying old retail, Hudson's Bay will sell Lord & Taylor to a seven-year-old apparel rental subscription service.

As the two retail giants continue to up the ante on shipping, an important question remains: What will it take to satisfy the soaring expectations of today’s shoppers?

Advance Auto Parts has launched a Labor Day weekend promotion tied to its new loyalty program. Find out how the automotive parts retailer plans to spur usage over the holiday and what restored 1967 car it will give away as part of the promotion.

Lowe’s is making key moves to modernize itself.

Machine learning is becoming less of a standout feature and more a critical digital tool for retailers. Despite concerns around job cuts and a world overrun by robots, machine learning wouldn’t be able to exist without human touch.

Dick’s Sporting Goods has sold its technology subsidiaries Blue Sombrero and Affinity Sports to Stack Sports for $45 million. However, the sale also kicks off a long term strategic partnership for the sporting goods retailer. Get the details.

Giant Food Stores has launched new mobile apps to help shoppers better manage their prescriptions.

Nearly 1.5 percentage points of Target’s overall comp growth was driven by its same-day services, as shoppers adopt the convenience of in-store pickup, drive-up and same-day delivery through Shipt.

Overstock CEO Patrick Byrne has severed ties with the company and an interim CEO and a new member of the board of directors have been appointed. Get the details on this breaking news.

The quality of retail data is the question of the utmost importance, since data becomes the basis for pricing decisions. Every misstep in this area costs big time. But what does “high-quality” data mean?

Kohl’s began accepting Amazon returns nationwide in July with the goal of converting associated store traffic into loyal Kohl's shoppers over time. Hear how the program is faring from both Kohl’s and inMarket data.

Here are three ways that retailers can begin optimizing mobile at the edge for better, faster and more personalized customer experience.

Walmart has been attacking e-commerce, aiming to remove friction from the digital experience for shoppers at both U.S. Walmart and Sam’s Club stores. Learn why its domestic digital strategy appears to be working with consumers.

Its fourth 4-star store will be a first for Seattle, as Amazon presses into physical retail.

A new in-store concept, renovated stores and magazine launch, Staples has been transforming both across the U.S. and Canada. Take a first look at Staples Canada’s newest location and learn more about the retailer’s store of the future concept.

These four challenges must be addressed to deliver personalized in-store experiences.

Macy’s has turned to Google to help it improve business on the back-end. Will the large-scale distribution center plan and its additional retail moves this quarter help the struggling retailer?

Technologies that enhance the supply chain are being overlooked for customer-facing tech, raising the question, what are the implications for retail businesses?

The secret to omnichannel retail success by the numbers.

Artificial intelligence used to seem like a lofty concept, but in reality, AI is more accessible to retailers than ever before. If AI is the way of the future, why is doubt holding executives back from implementing it?

From retirements to corporate shakeups, several retail CEO swaps have gone down over the last month. RIS updates you on all the upheaval in the retail C-Suite, including executive moves from Rite Aid, SpartanNash, Yum! Brands, A.C. Moore and more.

FedEx will sever its contract with Amazon for small-package ground deliveries when it’s up at the end of August. Bad timing for Amazon, good news for Walmart?

Find out which retailer will be taking over Party City’s Canadian business.

The Home Depot has made a huge move to use AI to battle shrink. RIS talks with the retailer’s VP of Asset Protection, Scott Glenn, to uncover how a home improvement retailer will utilize this next-gen retail tech.

While most companies claim to embrace innovation, the “50 Best Workplaces for Innovators” list sets out to break out the leaders from the pack.

As Walgreens Boots Alliance is closing U.K. stores, the drugstore retailer reveals it plans to close about 200 U.S. stores as well. Get the details.

What can online marketplaces do to build customer trust and lessen fraudulent activity in digital shopping channels? One solution— identity verification.

Take a peek inside beauty retailer Glossier’s new temporary retail experience in Boston to see what the retailer’s in-house experiential team has come up with.

Instead of fighting for their lives, retail leaders are looking for ways to continue driving growth by improving customer experience and loyalty; and many are turning to artificial intelligence and voice technology to accomplish this.

E-commerce retailers have been targeting this demographic for years now, but it seems too many are still behind. But then again, what do millennials want?

After an analyst noted they “continue to hear very terrible commentary about Wayfair from suppliers,” CEO Niraj Shah revealed the company hopes to improve technology tools for suppliers in the next six-18 months. Get the details.

RIS’ annual look at fastest-rising retail executives features game-changing power players from across retail verticals.

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