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Jamie Grill-Goodman

Managing Editor

Jamie Grill-Goodman is the managing editor of RIS News. Jamie has worked for both consumer and B2B publications during her media career, covering retail, consumer goods, private label, real estate, and more. Her multichannel content creation skills weave a keen observation of retail trends into a smooth communication of complex information to a general audience. 

Articles by this author

March 2019

Ulta Beauty’s in store traffic and online sales are on fire, but it's pushing hard to drive even more omnichannel success.

Dick's Sporting Goods is investing heavily on improving its store experience, e-commerce fulfillment capabilities, and technology. Find out how the sporting goods chain plans to improve its retail experience in 2019.

Uncover how microlearning can help retailers deliver excellent CX.

The tech-laden 188,000-square-foot Neiman Marcus store opens Friday in New York City’s Hudson Yards. Get a first look at its next-gen retail technology and innovative customer experiences.

Costco has gone live with its first fulfillment automation center and is developing two more. Learn about the retailer's e-commerce expansion plans and what else it has on deck to bolster operations this year.

Kroger is working ferociously to transform its new growth model into a virtuous cycle, but its earnings fell short. Examine the road the grocer is taking to achieve modernization and why it isn’t paying off yet.

Retailers hoping to apply existing technology to direct-to-consumer (DTC) will quickly learn it won’t suffice. When considering DTC, it’s important to review these three things.

Find out how retailers can take advantage of Bring Your Own Device (BYOD) to provide more engaging in-store experiences to customers, reduce device procurement costs and gain visibility into in-store performance.  

2018 turned out to be one of the "most productive" in Target's history, Brian Cornell said in an interview on heels of the retailer's surging earnings report. Find out what else the CEO had to say about Target's prgress and its future.

Dollar Tree, Inc. plans to close as many as 390 Family Dollar stores this year and renovate at least 1,000 stores in 2019. Learn what renovated stores will look like and get the latest on the closures.

How beauty retailers are leading in retail technology.

Walmart’s Sam’s Club will test its new computer vision technology this spring in its Dallas-based innovation lab store. See how the new tech will make shopping a futuristic experience.

The apparel retail giant Gap Inc. has announced it will spin off Old Navy and shutter 230 Gap brand stores, nearly half its fleet. Find out why the company is splitting up and what will happen to its shared data.

February 2019

Retailers that can navigate changing consumer demands and evolving retail technology, and can seamlessly integrate digital into the store will benefit from the industry’s metamorphosis ― coming out stronger and more profitable on the other side.

Target is beginning to work with more third-party sellers to fill its e-commerce site, but by invite only. Find out why it's taking this approach and what new products shoppers will see from the mega retailer.

CVS is spending in the $325-350 million range on in digital and supporting transformation post its $70 billion acquisition of Aetna. Get a glimpse of the drugstore chain’s plan.

Learn how Albertsons Companies is reimagining the future of serving customers and engaging employees, from a new mobile app to real-time information, workforce collaboration, and more.

Andrew Dark, CEO, Displaydata, talks with Tim Denman, executive editor, RIS, about retail trends, what makes a good retailer, and meeting customer experience demands in real-time at The Big Show 2019.

Businesses, especially those in the tight margin retail industry, have come to realize how cost efficient mPOS terminals can be in addition to contributing toward a more fulfilling customer experience.

What makes a retailer truly innovative? For Stitch Fix it is its ability to turn troves of data into real-world insight that connects with shoppers. Learn how the pure play leverages art and science to win in the subscription market.

As Samsung celebrates ten years of its Galaxy phone, it has opened three Samsung Experience Stores. Get a sneak peak at the experiential locations.

Sue Welch, CEO, Bamboo Rose, talks with Tim Denman, executive editor, RIS, about the power of end-to-end multi-enterprise platforms and how retailers can best leverage the tech to set themselves apart from the competition.

Cheryl Sullivan, chief marketing & strategy officer, Revionics, talks with Joe Skorupa, editorial director, RIS, about retail studies and beating myths in the market at The Big Show 2019.

When it comes to happy employees, grocery chain Wegmans tops the list. Find out who else landed on the “100 Best Companies to Work For” list this year.

Review the simple steps retailers can take to access the benefits of chatbots and be well on their way to serving customers with the enhanced experience they bring to the commerce journey.

Breaking news--The Amazon empire won’t be opening up a new headquarters in the Empire State.

Last year Walmart ended its mobile-checkout program, Scan & Go, and launched its associates-powered mobile checkout program. Now it seems theft may be the reason for the switch from self-checkout to associate checkout. Get the details.

CVS has unveiled its new healthcare concept stores. Take a peek inside the HealthHUBs.

Frederick’s of Hollywood use data-driven experiences to build customer journeys that resonate. Find out how in this exclusive case study.

To survive and even thrive, grocery retailers need to recognize and act on these three trends that will shape the industry.

Brand Keys’ “2019 Customer Loyalty Engagement Index (CLEI)” shows which retail brands shoppers are loyal to. Find out why Target, Walmart, Home Depot, and T.J. Maxx topped the lists and which retailers ranked above the rest in six retail categories.

How can High Street retailers in the UK harness the power of digital and combine it with the personal touch to create an irresistible combination for shoppers?

After seeing success, Target is expanding a free loyalty program it began testing last April in Dallas.Get the details.

Uncover how the modern retail C-suite is tackling contemporary challenges and opportunities

Calvin Klein, Lord & Taylor, and Gap are all closing flagship stores. Is the flagship store dead or has it just been reborn?

CFO Brian Olsavsky said there is “much uncertainty as to what the impact of the government rule change is going to have on the e-commerce sector [in India].

The grocer has opened a new store concept curated for urban neighborhoods where store associates will help shoppers order missing items online via in‐store iPads. Get a first look inside.

Gary Sankary, Industry Marketing Strategy, Esri, talks with Joe Skorupa, editorial director, RIS, about what retail technology matters and analyzing geocentric data at The Big Show 2019.

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