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Jamie Grill-Goodman

Senior Editor

Jamie Grill-Goodman is the senior editor of RIS News. Jamie has worked for both consumer and B2B publications during her media career, covering retail, consumer goods, private label, real estate, and more. Her multichannel content creation skills weave a keen observation of retail trends into a smooth communication of complex information to a general audience. 


February 2021

Uncover what Meijer's fourth small format store will offer and how it's packing the shelves with hyperlocal merchandise.

Fry’s Electronics quietly ended nearly four decades in business when it shut all 31 stores overnight. Get the details.

Macy’s said it expects approximately $10 billion in sales from its digital channels by 2023. Uncover what the retailer is investing in this year to support these goals.

Majid Al Futtaim, owner and operator of the Carrefour franchise in the Middle East, Africa and Asia, has joined IBM Food Trust, a blockchain-enabled global ecosystem for the food industry. Learn how Carrefour will become the first retailer in the region to offer new levels of transparency to its customers.

Sam’s Club has developed an automated, completely touchless health screening kiosk for its associates to enable safer COVID-19 screening procedures. Uncover its process for creating the tech in-house.

Walmart is forging forward with a nearly $14 billion investment enabling it to “build a business model that will define the next generation of retail.” Uncover the mega-retailer's plans and what experts think.

The SVP, CTO will lead the co-op's actions to engage the outdoor community through technology across its retail stores, e-commerce channels and more. REI will also recruit two more leaders as it continues to invest in its technology capabilities. Find out who got the position and what spots it’s still looking to fill.

CVS Health is investing more in its digital capabilities as it tries to make the “seamless connection” across the consumer experience and capture new customers for the long term via vaccine appointments. Learn more.

Target has made a number of changes across its executive leadership team, including naming an EVP and chief marketing and digital officer to fuel continued digital growth for the retailer. Learn all the c-suite moves the retailer has made.

Learn what new features BJ’s has updated its mobile app with to help its members seamlessly shop from anyhwere.

Macy’s hopes the new SVP, enterprise data & analytics, will help the retailer stand up a best-in-class data and analytics center of excellence. Uncover which former BlackLocus executive, an innovative subsidiary within The Home Depot, will take on the challenge.

Bed Bath & Beyond Inc. has kicked off its first deployment of a three-year technology investment plan. Learn what technology will help the retailer support continued omnichannel growth and deliver new data, insights and planning capabilities.

Even in the face of a year of challenges, some retailers are still garnering recommendations from their valued employees. Discover the best large and mid-sized American retailers to work for according to the boots on the ground.

In the new position, the former CEO of Urban Outfitters Group will have responsibility for the Calvin Klein, Tommy Hilfiger and Heritage Brands businesses in the Americas and for the global Calvin Klein brand. Get the details.

BJ’s members shopping online can now book Handy professionals for help setting up new TVs. Get the details.

The 2021 RIS Retail Technology Study is the must-read research report that's been benchmarking retail tech trends for more than a quarter century. Help us provide this industry research and be entered to win a $500 Amazon gift card!

Urban Outfitters will build on its UK pilot and infuse automation into its new distribution center in Kansas City, KS, due to go live in 2023. Get the details.

Ralph Lauren plans to close stores and slash its North America corporate office space up to 30%, as teams embrace “new ways of working” and it pivots resources. It’s also investing in new digital customer experiences, such as augmented reality. Learn where the retailer is headed in 2021.

Starbucks is developing and testing drive-thru forward solutions as drive thru sales have jumped more than 10% from pre-pandemic levels. Get the details.

Understanding the difference between mentors and sponsors is crucial to career advancement. Hear from Verizon’s Krista Bourne on how technology can help maintain existing and develop new relationships.

January 2021

Buy-online-pickup-in-store was already becoming a staple of modern retail. Then the retail world exploded as the health crisis unfolded and curbside service was quickly rolled out. In our second annual look at order pickup, we examine the retailers ruling curbside and BOPIS fulfillment, and setting the industry standard as we forge ahead.

Walgreens' new CEO, slated to take the reins in March, will continue to mark a record number of woman leading Fortune 500 companies and leading the retail industry. Learn which Starbucks exec was tapped for the position and the immense experience she brings.

Department store chain Belk and the U.S. arm of beauty retailer L’Occitane en Provence are the latest retailers to file for Chapter 11 bankruptcy protection amid pandemic challenges. Get the details.

Men's clothing store Bonobos has suffered a massive data breach exposing millions of customers' personal information. Get the details.

The iconic chocolatier plans to exit its North American brick-and-mortar retail business by the end of March. Learn what this means for its retail operations.

American Eagle Outfitters plans to double its Aerie business to $2 billion in revenue by 2023, while looking to improve profit at its namesake American Eagle stores.

Saks Fifth Avenue and lululemon have reimagined the retail experience in a year of upheaval. Marc Metrick, Saks CEO, and lululemon's Celeste Burgoyne share how they met immense challenges and the tech they are focusing on.

If any silver lining came out of 2020, it’s that consumers are demanding that retailers take a stance on key social issues — especially equality. Shelley Haus, CMO, ULTA Beauty and Crystal Harrell, senior director, communications, Procter & Gamble share insights from this year's most creative retail campaigns that drove home the message of equality.

The grocery chain is piloting smart grocery cart technology in Ohio to give shoppers a faster, contactless way to shop. Get the details.

Walmart's Sanjay Radhakrishnan, VP, Global Tech, reveals how the retailer manages more than 7 million unique Internet of Things (IoT) data points across its U.S. stores. Find out now.

Walmart is testing delivering groceries into a temperature-controlled boxes placed outside shoppers' homes. Uncover how this fits into Walmart's plans to serve customers however they want.

Janey Whiteside, Walmart’s chief customer officer, met with Deloitte’s chief global economist Ira Kalish to discuss meeting today’s shopper where they’re at and how the future is likely to unfold at retail stores. Hear what insights she shared on the outlook of retail shopping.

IKEA has opened its first store in the U.S. to boast the retailer’s new, smaller format, offering a full range of products across just 115,000-square-feet of space. Get the details.

Shoppers of a Jewel-Osco grocery store in Chicago will be the first to be able to retrieve online grocery orders from a contactless kiosk. See how the retail technology works.

For those that survive and thrive post 2020, technology will be at the heart of all parts of the business. To stay ahead, retailers need to know the hot trends for 2021. You don’t want to miss industry insider Justin Honaman’s 8th annual look at the top retail tech trends to watch in the New Year.

Macy’s will shutter a swath of stores by the middle of this year, including its flagship on Chicago’s Magnificent Mile. It has also named a new chief merchandising officer of the Macy’s brand. Learn more.

Less than a month after JCPenney exited Chapter 11, CEO Jill Soltau has left the department store retailer. Get the details.

The retailer beefed up its fulfillment methods this holiday season and posted a “record-breaking holiday season.” Learn how the e-commerce giant fared.

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