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Jamie Grill-Goodman

Managing Editor

Jamie Grill-Goodman is the managing editor of RIS News. Jamie has worked for both consumer and B2B publications during her media career, covering retail, consumer goods, private label, real estate, and more. Her multichannel content creation skills weave a keen observation of retail trends into a smooth communication of complex information to a general audience. 

Articles by this author

January 2019

The dynamic partnership includes a plan for the drugstore retailer to pilot store-in-store “digital health corners," connect stores and health information systems to people through their digital devices, and much more.

As the name implies, the NRF Big Show is enormous. It is impossible to see it all in three short days. Check out RIS’ annual look at the key sessions, events and trends from this year’s show and catch up on what you might have missed.

How well retailers can integrate weather data into their supply chains to get the right goods into consumers' hands at the right location is increasingly important.

“Marty,” a tall gray robot with googly eyes, will soon be working alongside grocery store associates. Find out more about the nearly 500 robots coming to Stop & Shop and Giant/Martin’s stores.

As Chico’s FAS focuses on its omnichannel strategy, the apparel retailer looks to "rebalance the mix between its physical store presence with its digital network" and has commenced a comprehensive review of its operations.

Bed Bath & Beyond will turn 40 stores into working labs in support of its next generation store initiatives. Uncover what the 18 up-and-running test stores look like and how they will help define the home goods retailer’s store of the future.

Jennifer Fleiss co-founded Rent the Runway and Jetblack and recently landed on RIS' "Top Women in Retail Tech" list for 2019. In this exclusive Q&A we take a deeper dive into Fleiss' remarkable experience in inventing new ways for consumers to shop.

The buy online, pickup in store (BOPIS) revolution is changing the way consumers interact with retailers. Here are five steps to execute a successful BOPIS program in 2019.

Target saw shoppers flock to its stores and website over the holiday season. Now it’s reinvesting in its workforce, making immediate changes to Target’s leadership team, including its CIO Mike McNamara, and announces its CFO is stepping down.

Today, all generations are exposed to the same disruptive forces of globalization, innovation, technology and the social media revolution, causing a melding of attitudes and behavior.

CVS Health CEO Larry Merlo says the drugstore retailer and Aetna are "one company" and its transformation work is already underway. Find out what this means for its new services and concept stores opening.

No one should be spending their marketing budgets on influencer marketing because it’s trendy. Here are a few things to consider when creating a successful and measureable influencer campaign.

Being “customer-centric” requires an internal culture of change. Read on for tips on establishing KPIs, organizing teams, managing change management and more.

Retail’s Big Show is now even bigger with the introduction of workshops for the first time ever. The three new workshops cover the areas of food and beverage, cybersecurity, and supply chain and logistics. Get the details on why you need to attend.

December 2018

For cross-border e-commerce to thrive, etailers must create a closed-loop ecosystem within their supply chain. Learn more.

Can you imagine never having to wait in line at a grocery store again? Amazon can, but it’s not the only company thinking about a line-free retail world.

The challenge for retailers is to harness the vast amount of data available to profitably serve customers when and where they want to shop.

Costco Wholesale Corp. has been hard at work beefing up its omnichannel fulfillment capabilities. Find out if the move is paying off and what the company is planning for 2019.

These five tenets will help shape the framework and underlying capabilities necessary to adapt to a rapidly and continuously changing retail environment.

Craft specialty retailer Joann has been on a mission to build the creative experience in its stores.

With the opening of the retailer’s first location in Center City Philadelphia – a space only two blocks away from competitor Barnes & Noble - Shakespeare & Co. wanted to build an in-store experience that activated all of their customer’s senses.

Customer experience and satisfaction came up several times in this year’s top-read RIS articles. Readers also clamored to find out about top tech leaders paving the way and the latest tech from stores that are proven influencers.

As rue21 heads into 2019, the retailer is moving to create an omni-inventory environment for its shoppers. Find out how the company plans to boost the shopping experience and drive sales. 

The coffee retailer will expand Starbucks Delivers in partnership with Uber Eats to nearly a quarter of its U.S. stores by the end of its second quarter. Get the details.

AI has improved loyalty programs by leaps and bounds, enabling brands to create engaging, memorable and personal experiences. But it’s important to be cautious when implementing AI so that catastrophes or perceived privacy infringements don’t occur.

Customer service is what transitions shopping from merely a transaction into a retail experience. So which retail companies have the best customer service?

With new advances in artificial intelligence (AI), video content analytics solutions are now being used as a proactive tool to create strategies that enhance the shopping experience, improve retention and increase sales.

Technology helps retailers of any size create the modern shopping experience customers expect — convenient, fast, and increasingly effortless.

Lowe’s will spend 60% of its CapEx on improving technology solutions and maintaining and reinvigorating its current asset base.

For all the bleeding-edge technology that exists across the retail spectrum, the inescapable reality is that people still like dealing with trustworthy, knowledgeable people.

Retailers need a solution that connects all channels and bridges the gap between suppliers, manufacturers, vendors and retailers. True data transparency from source to shelf can be achieved through Blockchain technology. 

Bloomingdale’s new “Carousel @ Bloomingdale’s” pop-up shop boasts two floor-to-ceiling video walls, which immerse shoppers in a thematic visual landscape. Get the details of this next-gen retail experience.

Omnichannel marketing aims to give people universally pleasant and fulfilling experiences — whether people engage with a company on their tablets, through social media, in a store, or within an app.

Ulta Beauty is aiming to accelerate its innovation by investing technology, including artificial intelligence and augmented reality. Learn how the beauty retailer plans to build a “digital innovation ecosystem.”

The retailer is set to expand its first ever loyalty program test, which charges members $128 for services. Learn more about the expansion plans and how digital marketing and data analytics are helping lululemon drive shopper engagement.

How can grocers ensure food safety? The answer lies in technology.

Soon shoppers will be able to “Scan, Pay, Leave” in the "world’s biggest consumer electronics store" in Hamburg, Germany. Get the details.

The NRF Foundation has announced the 25 individuals named to "The List of People Shaping Retail’s Future" and this year's “The Visionary" award winner. Uncover which inspiring leaders are impacting retail.

The future of retail belongs to those who can master their data at the speed of business and extract insights automatically.

What’s possible for true transformation to the smart, connected store of the future? It’s a culture that combines investing in the cloud, innovating the customer experience and driving results through data.

The grocer's data-driven Kroger Express store concept is coming to 13 Walgreens locations. Take a sneak peek at the first test-and-learn pilot open now in Florence, KY.

Uncover recent data from an exclusive Profitect survey of more than 1,000 Gen Zers nationwide and learn why retailers’ strategies this holiday season need to revolve around getting them into the store.

Dick's is investing in robotics to drive automation in its new dedicated e-commerce fulfillment center in New York, as the sporting goods retailer bets on 2-day shipping and online orders to drive growth.

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