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Jamie Grill-Goodman

Managing Editor

Jamie Grill-Goodman is the managing editor of RIS News. Jamie has worked for both consumer and B2B publications during her media career, covering retail, consumer goods, private label, real estate, and more. Her multichannel content creation skills weave a keen observation of retail trends into a smooth communication of complex information to a general audience. 

Articles by this author

May 2019

From next-day delivery to adding one million customers to its new B2B website, The Home Depot has set its expectations high for the year. However, it’s already seeing digital sales results from its investments.

Uncover which four retailers’ innovations are disrupting the industry so much that they landed on the “Disruptor 50” list. Read on to see what sets these venture capital–backed companies apart and how they are redefining retail.

When voice technology first appeared in Hondas in 2004, it seemed like a perfect fit for the technology. Drivers had a hands-free way to interact with the car to adjust the radio, make calls, and more.

Macy’s is putting a lot of its technology spend, part of its planned $1 billion investments for 2019, toward making its mobile “best-in-class.” Find out how the retailer plans to achieve this and keep its double-digit digital growth alive.

Walmart’s grocery innovation is beginning to pay off...and the payoff is a 37% U.S. e-commerce sales spike. Hear what’s it’s doing to keep the momentum and look back what the mega retailer accomplished in the last quarter.

Explore four ways retailers are depending on next-gen retail technology to fulfill online orders promptly.

The grocery segment is now one of retail’s most inventive and tech-fueled. See which grocers came out on top in this annual report that ranks the industry leaders across four critical categories.

Walmart has announced its next-day delivery service is coming to 75% of the U.S. population this year. Learn the twist on its offer and hear from experts on what this means for the retail industry.

Offering free guest WiFi is an intelligent way of turning raw tracking data into powerful decision-making insights. Here’s how retailers can use in-store WiFi analytics to their advantage.

On the heels of Canadian Tire's first anniversary of its updated Triangle Rewards program, the retailer is beginning to capitalize on the data it’s gained from 100 million transactions over the past year.

Explore survey results from an IDC InfoBrief and learn why retailers who listen to consumers and invest in the right technology will win.

Tapestry is reshaping its digital and analytics strategy.

Innovations in reverse logistics can help retailers divert food from the landfill or the compost pile to where it’s most needed, dramatically reducing costs in the process.

The 8,300-square-foot San Francisco flagship features a new Pick-Up Station, decked out work spaces, a beauty bar for getting ready, and more. Take a tour of the store and find out more.

Amazon opened its 12th Amazon Go store — its first in New York City — and this time the cash-less convenience store concept is accepting cash. Find out why and hear what the new Amazon Go (but pay in cash first) experience is like.

RIS talks with Tim Carney about his work at Belk, optimizing inventory orders, what he’d like to see change in the retail industry, and more. Don’t miss this exclusive with the retail veteran.

Wayfair has added 1,220 employees to fuel investments in logistics, customer service, data science, and more.

Nordstrom plans to open two new Nordstrom Local service hubs in NYC this fall. Hear what the retailer told RIS about the new local-centric inventory-free stores.

Loblaw says it plans to continue investments in data and technology to drive customer adoption and improve customer satisfaction in 2019.

Zebra’s 11th Annual Global Shopper Study found 42% of store associates had little time to help shoppers because of the pressure to get other tasks completed. Hear how retailers can incorporate technology to create a smoother retailer experience.

Both staff and shoppers agree that technology holds the key to the future of retail. Examine why.

April 2019

Retail’s future would not be possible without innovative leaders willing to work hard to steer the industry forward. See which industry stalwarts were chosen for RIS’ annual look at retail’s most influential.

Amazon is making an $800 million investment to speed up its delivery capabilities. Find out what the e-commerce behemoth has in store for Prime Members this year, and how Walmart is responding.

Learn how Guitar Center is using retail tech to provide a great online shopping experience – from the aisle of the store.

Retailers often use virtual reality (VR) and artificial intelligence (AI) to attract shoppers, but do any benefits make it worthwhile for the stores to offer on-site experiences?

Combining device authentication and the latest ways to validate identity, retailers can establish trust with their customers and the devices they use to shop.

Starbucks added half a million Starbucks Rewards members in its recent quarter, boosting its total U.S. members up 13% year-over-year. Then, it changed its rewards structure again.

Successful personalization at its core is about helping shoppers find the right product more quickly and easily.

Walmart is exploring how artificial intelligence can contribute to the store experience in a real-world shopping environment.

Personalization must become the standard for retailers looking to bridge the gap between the physical and the digital world. Learn how AI can help.

Walmart released its 2019 Annual Report alongside CEO Doug McMillon's annual shareholder letter, in which he reviewed Walmart’s embrace of change and the retail technology helping to push it forward.

Under a new pilot, food stamps recipients can now order groceries online and have them delivered for the first time.

Walmart is furthering its foray into becoming a go-to fashion retailer by embracing the subscription box trend. But it’s not starting with the crowded women’s apparel space...

Pier 1 presented a new action plan to right the ship after sales tanked 19% in its fourth quarter.

A weakened Amazon, real-time personalization and social proof top our 2019 predictions list.

Store closings in 2019 have already surpassed all of the US retail closures in 2018. This update comes on the heels of Fred’s announcing plans to shut 159 stores. Review which retailers are opening up shop, while others are closing doors.

Polymorph’s technology will make advertising with Walmart easier for thousands of brands while delivering more relevant digital ads to consumers. Get the details of Walmart's latest acquisition.

Bed Bath & Beyond is closing “a minimum” of 40 stores, as it shifts focus to open 15 new Next Generation Lab stores.

Corie Barry will take the reins of Best Buy, replacing Hubert Joly as CEO. Find out what role Joly will still play at the consumer electronics giant and more on the female executive that will lead the company this June.

IKEA is opening a store without inventory on Monday, April 15 and has a mobile launch planned to go along. Get a first look at the IKEA Planning Studio and see what the home furnishings giant has in store for Manhattan city dwellers.

Artificial Intelligence has hit the retail space in a big way over the past few years, including a sharp rise in these e-commerce shopping helpers.

The rise of dropshipping looks set to continue in 2019 as more online vendors integrate the concept into their operations. Find out why.

From expansion plans to a shop-online-pickup-in-store rollout, Levi Strauss is on the move. Learn how the 166-year-old apparel maker is strategizing to become a “leading world-class omnichannel retailer,” on the heels of going public in March.

A growing number of retailers are embracing aspects of real-time retail to connect with customers and drive more sales. Here are three tips to get you started.

HBC is beginning to benefit from “bold strategic actions taken throughout 2018,” says CEO Helena Foulkes. Examine four ways HBC is using tech to boost its efforts to enhance the customer experience.

As mobile purchases reach an all-time high, retailers must ensure their internal IT team can successfully manage the operations’ successes and snags. Otherwise, they risk losing the timely appeal they set out to achieve in the first place.

Walgreens Boots Alliance had a tough quarter, announcing it will seek to cut costs by more than $1.5 billion annually. Yet the retail still plans to continue investing heavily in the digitalization of the company.

To stay above water and thrive amidst the changing tides of the industry, here is what retailers can learn from one of the world’s longest lasting and greatest natural predators.

Last year, the fashion retailer was struggling with big inventory woes, while attempting to modernize its online sales channel.

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