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Starbucks’ active loyalty members have helped the coffee retailer’s pandemic recovery, but CEO and president Kevin Johnson said the acceleration in non-rewards customers is really further evidence of “the great human reconnection.”
“Commercializing our technologies and capabilities helps us sustainably reinvest back into our customer value proposition," John Furner, CEO of Walmart U.S. said as Walmart announces it's entering the retail tech sales business. Get the details.
Performance lifestyle retailer Athleta has launched an immersive new platform as part of its loyalty rewards. Learn how it seeks to build loyalty, engagement, and a community of empowered women.
RIS needs your nominations for its fifth annual Influentials: Top 10 Movers and Shakers in Retail! Find out who is eligible and honor a deserving executive today!
Walmart’s Cloud Powered Checkout (CPC) system, built using a microservices strategy, changed the entire point of sale landscape for the global retailer. Learn more about Walmart’s POS journey.
Bed Bath & Beyond Inc. will significantly improve its merchandise replenishment by 25 days as part of its ongoing supply chain initiatives.
Learn why Tractor Supply Company credits technology investments in customer service and its updated loyalty program as keys to its continued success.
Shoppers purchased items such as clothing and electronics in June, boosting retail sales even higher than expected.
Wilson is kicking off its physical expansion and plans to open several flagship stores in the coming months. Can you guess what the first one will smell like? Read on to find out.
Rebag CEO Charles Gorra says the retailer is essentially pioneering “negative checkout.” Learn what that means.
Walmart is investing in its supply chain at an “unprecedented scale,” including reimagining its regional distribution network. Learn how.
Sam’s Club is piloting new Scan & Go technology and is allowing members nationwide to demo the Scan & Go feature without downloading the Sam’s Club app onto their devices. Learn more.
Big Lots has appointed a new CTO to replace Stew Wenerstrom who will be officially retiring in October following a transition period.
A former partner at McKinsey & Company has joined the Fossil Group to lead the retailer’s digital initiatives. Find out who snagged the new role.
Nordstrom has set its eyes on the 20-something shopper and is collaborating with online retailer ASOS to reach them.
India’s e-commerce giant has raised $3.6 billion in funding, including sovereign funds, private equity and investment from its parent company Walmart.
As parents prepare to put virtual learning behind them and move on in September, RIS scours the data to predict what the back-to-school season will look like and help retailers craft a strategy to capture their share of the sales.