ARTICLES BY THIS AUTHOR
Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished during his career.
At Home Group is investing in its order management system (OMS) as the home décor retailer swings back into growth mode.
Following the consolidation of its Dollar Tree and Family Dollar Store support centers, the discount retailer merged merchandising and store operations functions. This new role will support that move.
Lowe’s is beefing up the in-store customer experiences for its professional customers so it can better serve this loyal and expanding base.
Nike is entering the refurbishment market and will use QR codes to further inform consumers about its circularity efforts.
BJ’s Wholesale Club announced that president and CEO Lee Delaney died unexpectedly yesterday “due to presumed natural causes.”
Inventory management is a challenge for all retailers, but it’s particularly fraught for today’s cannabis retailers given the industry’s complex system for managing incoming and outgoing SKUs.
Amazon shared design renderings for the second phase of its expanded office space in Bellevue, WA.
People may be venturing outdoors, but Lululemon remains extremely bullish about its acquisition of at-home fitness platform MIRROR.
Whole Foods is tapping into AR, AI and QR codes to bring virtual beauty services into its stores.
As retailers have navigated the pandemic, few have garnered as much attention for an ability to marry physical and digital retail to serve customers than Target. We chatted with Frank Bruni, SVP, food and beverage supply chain for insight into these operations, as well as his views on the role of the retail store moving forward.
We connected with MOO's director of customer experience to learn how it improved visibility into its fulfillment, and why digital CX needs to extend beyond a retailer’s e-commerce platform and into the physical world.
Nike shared more details on its analytics strategy, including its recent acquisition of data integration platform Datalogue, which uses machine learning to translate raw data in real time into actionable insight at an enterprise level.
Walmart Canada will make its largest annual investment in store upgrades in 2021, spending $500 million to refurbish and refresh more than 60% of its stores.
We spent some time chatting with Forhez, who also serves as a co-chair of the CGT/RIS Executive Council, about what may be the most exciting and challenging consumer the industry has ever been responsible for serving.
Walmart liked what it saw during its first TikTok shopping experience, and so it’s bringing another event to the social platform.
In addition to providing access to consumer data, the effort is letting the company explore the growing sharing economy and change how it views fashion consumption.
The robots are here, and they bring candy. We found the newest robot roaming the aisles at Shop-Rite.