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Lisa Johnston

Managing Editor

ARTICLES BY THIS AUTHOR

April 2020

Kohl's is part of the growing trend of retailers offering contactless transactions to help fight the spread of the coronavirus.

Mid-month consumer stockpiling as a result of the spread of the coronavirus spurred sales at the grocery chain.

March 2020

Consumers on the hunt for toilet paper can now try their local Walgreens drive-thru as an option.

Consumers on the hunt for toilet paper can now try their local Walgreens drive-thru as an option.

The grocer, which has been on a hiring spree in an attempt to keep up with the increasing consumer demand incited by the spread of coronavirus, has made similar agreements with other companies.

Walmart is expanding the ways in which it provides contactless services during the coronavirus health crisis.

Walmart is offering new, contact-free ways for consumers to purchase items during the coronavirus health crisis, intended to keep both consumers and its associates safer.

Ross Stores has notified its vendors it’s canceling all merchandise orders through June 18 because of effects from the coronavirus.

The footwear giant anticipates its digital tech investments will help it weather the storm the coronavirus is wreaking upon retail worldwide.

Some of the businesses operating in its stores have been forced to temporarily close or reduce hours and services because of the coronavirus.

The retailer is adjusting its plans to account for the changes the coronavirus has wrought on its retail operations.

While the retailer is still delivering major appliances, it will leave them at consumers' doorsteps.

Joann is opening its doors for consumers who want to help make such in-demand medical items as protective masks, covers and medical gowns.

In addition to boosting PTO and promising pay should they need to be quarantined, a few retailers are increasing what their workers are calling for most: more money.

The company has expanded its buy-online-pickup-in-store (BOPIS) service with a curbside option as a response to combat the spread of the new coronavirus.

Retailers are shuttering stores across the globe in an effort to combat the spread of COVID-19. RIS is keeping an updated list.

Ultra is increasing sanitation measures at all of its stores.

Stores will still provide hair services, a decision that CEO Mary Dillon said is “based on feedback from experts.”

Walmart continues to bolster its grocery business, with its latest move including consolidating its two mobile apps into one.

The tech, which combines computer vision, sensor fusion and deep learning, detects what consumers remove or return from shelves, tallying them in a virtual cart.

In a move not seen often in modern retail, the off-price chain will instead invest in brick-and-mortar expansion.

In a move not seen often in modern retail, the off-price chain will instead invest in brick-and-mortar expansion.

Routine web scanning discovered that email addresses and passwords were obtained by the unauthorized third party and then used to log into the JCrew.com account.

The e-commerce start-up partners with social media influencers and brands to reach consumers who want anything but mainstream.

The children’s wear retailer and manufacturer revealed details on the progress of its omnichannel tech investments, which included greater consumer adoption of both BOPIS and ship-to-store.

Walmart may begin testing a membership program to take on Amazon Prime as soon as this month, begging the question of whether consumers would pay for two very similar offerings.  

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