Big Show 2016 Keynote Presentations

The NRF Big Show agenda is packed from start to finish with highly-engaging educational session. Below is a quick look at all of the scheduled keynote presentations that are sure to invigorate the crowd at retail's biggest stage.
NRF Chairman's Welcome and Opening Remarks
NRF's chairman of the board and the chairman and CEO of The Container Store Kip Tindell will kick off the event on Sunday morning with some quick remarks.
Day/Time: Sunday 8:30–9:00 am

Hospitality's Secrets to Success: Cultivating Relationships With Today's Consumer
Alexis Glick, CEO, GENYOUth Foundation; Stephen P. Joyce, president and CEO, Choice Hotels; and Michael Cyr, group executive, U.S. market development, MasterCard will discuss how the hospitality industry has developed and cultivated consumer relationships and had been able to sustain successful customer connections.
Day/Time: Sunday 9:00–10:00 am

From Big Data to Micro-Insights: Learning From Hershey’s Knowledge Journey
Lori Mitchell-Keller, global general manager, consumer industries, SAP; Michele Buck, president, North America, The Hershey Company; Doug Freud, AVP, data science and strategy, SAP; and Patty Fishman, VP, health & wellness, general merchandising, SUPERVALU will take attendees through Hershey’s journey to making data and insights a critical part of its business allowing for a nimble approach, innovative solutions and strong customer relationships.
Day/Time: Sunday 12:30–1:30 pm

NRF President and CEO's Welcome and Opening Remarks
NRF president and CEO Matthew Shay will start the day on Monday with a kickoff presentation.
Day/Time: Monday 8:30–9:00 am
Diplomacy: Persuasion, Trust & Values
NRF chairman and CEO of The Container Store Kip Tindell will be joined on stage by retired U.S. Army general and former U.S. secretary of state Colin Powell. He will describe the delicate process of forging alliances, bringing people and countries together and promoting universal human ideals of democracy and peace around the world.
Day/Time: Monday 9:00-10:00 am
NRF Annual Awards: Celebrating the Retail Industry’s Leadership, Innovation and Globalization
Each year, NRF recognizes leading retailers with the Gold Medal, Innovator, International Retailer of the Year and Silver Plaque Awards. This year’s distinguished honorees include: Mike Ullman, chairman, JCPenney; Alex Gourlay, EVP, Walgreens Boots Alliance and president, Walgreens; Nicola Farinetti, CEO, Eataly US; and Lee Culpepper, VP, corporate affairs, Walmart.
Day/Time: Monday 10:15–11:15 am
New Realities in Brand Engagement to Meet the Needs of the Empowered Consumer
Peter Sheahan, founder and Group CEO, Karrikins Group; Kees Jacobs, global consumer engagement and value network lead, retail and consumer products, Capgemini; and Patrick Bousquet-Chavanne, executive director, marketing & international (CMO), Marks and Spencer plc will discuss how retailers and other partner companies can collaborate across the industry and with consumers to drive brand interactions and two-way engagement.
Day/Time: Monday 3:30–4:30 pm
Leading Digital Transformation in a Rapidly Changing Industry: A Conversation with Kenneth Chenault
Terry J. Lundgren, chairman and CEO, Macy's and Kenneth Chenault, chairman and CEO, American Express Company will discuss American Express' digital transformation journey, including leveraging mobile technology for deepened relationships between merchants and customers.
Day/Time: Tuesday 8:30–10:00 am
Retail Disrupted: Navigating the Digital Age
Paul Gainer, EVP, Disney Retail, Disney Consumer Products; Rod Sides, vice chairman, U.S. retail and distribution leader, Deloitte LLP; John White, COO and EVP, Fossil Group; and Christiana Shi, president, global direct to consumer, NIKE will explore how retailers can navigate the increasingly competitive business environment and innovate their value proposition.
Day/Time: 1:30–2:30 pm

Pysical or Digital? The Choice is BOTH!
Kevin A. Plank, founder, Chairman and CEO, Under Armour; Courtney Reagan, retail reporter, CNBC; Steven Lowy, co-chief executive officer, Westfield Corporation; and Sir Charlie Mayfield, chairman, John Lewis Partnership will discuss how they have developed a physical and digital strategy to create a more real-time, intimate and human relationship with their customers.
Future of Everything: Top Trends Key to Anticipating What’s Next for 2016 and Beyond
Marian Salzman, CEO, Havas PR North America and chairman, Havas PR Global Collective will provide her unique insights with a penetrating focus in a dozen forecasts.
Day/Time: Wednesday 8:30–9:45 am
Retail's BIG Fast Track 2016: The Need for Speed - Accelerating Retail Today
This year’s Fast Track program features a stable of entrepreneurs who are forging new and meaningful business models to impact retailers and consumers while tackling some of the industry’s most complex issues. Each company was selected in a rigorous application process for the best of West and East Coasts’ retail startups.
Day/Time: Wednesday 10:00–11:45 am
**All keynote presentations will take place in the North Hall