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February 2020

Feb
19

Domino’s Pie Pass Lets BOPIS Customers Skip the Line

Carryout customers who order and pay online or via the app can check in on the Domino's Tracker, and they'll have their order ready for them.
Feb
19

New Nike CEO Shuffles C-Suite

Nike, Inc.’s new president and CEO John Donahoe, who took over for Mark Parker on Jan. 13, has made some moves in the apparel retailer’s c-suite. Find out who is moving into new leadership positions, as well as who will lead Nike’s global technology and digital transformation going forward.
Feb
19

Bed Bath & Beyond Sells PersonalizationMall.com to 1-800-Flowers.com

PersonalizationMall.com, which lets consumers and corporations customize a wide range of home goods and keepsake items, will become a wholly owned subsidiary of 1-800-Flower.com.
Feb
18

Rent the Runway Snags Former Amazon Exec to Lead Supply Chain

The apparel rental leader is infusing its supply chain with talent, announcing three high-level executive appointments. See which former Amazon and Walmart execs are joining the fold.
Feb
12

JDA Changes Name as Part of Larger Re-Branding Initiative

Uncvoer how, on its 35th year anniversary, the company’s new name fully embraces its move to the cloud and commitment to innovation.
Feb
12

Burton Connecting the Dots in Its Omnichannel Platform

Burton Snowboards is unifying its retail platforms as part of its digital transformation for 2020. This will allow it to streamline checkout and create personalized experiences on the store floor.
Feb
10

First Look: Vans’ New Community-Focused Store

Vans has opened its first community-driven store and event space. Peek inside to see how the store weaves skate culture and monthly programing together to create a new retail experience in Downtown LA.
Feb
10

Pet Supplies Plus Making Moves to Better Understand Today’s Pet Lovers

Pet Supplies Plus is tapping Nielsen Global Connect to extend its understanding of the lucrative pet consumer landscape.
Feb
10

7-Eleven Taps Employees to Test Cashierless Store Concept

7-Eleven is testing a new cashierless store concept with its employees at its corporate headquarters. Hear from the convenience store giant’s CIO on why this has proven to be a productive way to learn before expanding new store tech.
Feb
10

Bed, Bath & Beyond Revamps Registry Platform

Bed Bath & Beyond’s new wedding registry platform, known as Your Registry, Your Way, wants to simplify the gift-giving experience.
Feb
05

Rite Aid Names New Leader of Retail Operations

The Wakefern Food Corp exec is tasked with leading retail operations for Rite Aid's over 2,400 locations, including inventory and supply chain management.
Feb
05

Foot Locker Launches Its New Loyalty Program in the U.S.

Foot Locker has rolled out FLX, unifying all of its brands across one membership platform with perks like free shipping and exclusive access to shoe releases. Get the details.
Feb
05

Staples Connect Stores to Serve as Community Spaces

Designed for professionals, teachers and students, the stores feature 500-square-foot event spaces, podcast studios, and coworking spaces with community kitchens and meeting rooms.
Feb
05

Sephora About to Undergo Explosive Store Growth

“Brick & mortar continues to be a huge opportunity for us to deepen emotional connections with our clients and local communities,” says Jean André Rougeot, CEO of Sephora Americas, as the company heads into its biggest store expansion yet. Find out what’s to come for this beauty retailer.
Feb
03

Walgreens Advances Its Global IT Transformation

The mega pharmacy chain is doubling down on IT innovation to accelerate digitization, drive efficiencies, and lower operating costs. See who Walgreens has partnered with to make its strategic vision a reality.
Feb
03

LocatorX Gives Retailers Another Tool in the Counterfeit Battle

Certification ensures that logistics and supply chain partners are shipping, receiving and delivering authentic products in whatever form they’re shipped.
Feb
03

Dollar General Plans to Create 8,000 New Jobs

The discount retailer is adding more than 8,000 jobs across its stores and distribution centers. In addition, it is investing in high-level IT talent across the organization. See where it plans to expand its staff.
Feb
03

Rue21 Optimizing Workforce Planning

The fast fashion retailer is making moves to increase the access that employees and managers have to their schedules.

January 2020

Jan
30

Arm Treasure Data Named Global Company of the Year by Frost & Sullivan

Awards doled out to companies demonstrating excellence in terms of growth strategy and implementation.
Jan
29

J.Crew Hires Victoria’s Secret Veteran as CEO

Victoria's Secret and Nike veteran Jan Singer will take the reins of J. Crew soon. Get the details.
Jan
29

The Vitamin Shoppe Brings In-Club Stores to LA Fitness

The retailer wants to tap its fitness-focused consumer base when their health is firmly top of mind.
Jan
29

French Connection Improves Data Integration

French Connection has adopted a solution to simplify IT processes and enable data integration. Uncover how the retailer will reduce time to market for its globally distributed clothing lines.
Jan
29

1-800-Flowers.com Beefing Up Its Retail Tech for Valentine’s Day

Just in time for Valentine’s Day, 1-800-Flowers.com unveils a plethora of retail tech enhancements across its digital and voice channels. Uncover how the e-commerce retailer is using AI, augmented reality, mobile app upgrades and a relaunched website to capture shopper’s hearts.
Jan
27

David's Bridal Debuts Zoey Concierge Bot

Uncover how David’s Bridal’s new concierge bot Zoey provides an omniexperience with Apple Business Chat, combining automated technology with real people.
Jan
27

Love's Travel Stops Cuts Checkout Time in Half

Love's Travel Stops & Country Stores is installing new checkout technology to cut credit card transaction time in half, saving truck drivers time and getting them back on the road faster.
Jan
27

Macy's Enters Wedding Registry Partnership

Find out how Macy’s is allowing engaged couples to register for over 2,000 Macy's exclusives outside of its own retail stores and website and how it will fulfill the orders.
Jan
27

Amazon Makes $2 Million Contribution to Support STEM in Home State

Amazon is donating a seven-figure sum to expand access to STEM and computer science education in Washington State. Uncover the two nonprofits receiving the money and how they will use it to help fill systems-level gaps and grow portable outreach programs.
Jan
24

M&M'S Expansion Plans Include Immersive Consumer Experiences

Mars Retail Group will open three new M&M'S stores that brings immersive consumer experiences to tourist destinations. Take a look at plans for the experiential retail stores.
Jan
24

Meijer Taps Gig Economy to Support Labor Needs

Find out what mobile retail tech Meijer will use help execute its gig strategy across its grocery fleet and why.
Jan
24

Publix First Grocer to Trial Instacart Meals

Publix will be the first grocer to blend the lines between the physical and digital grocery experience with Instacart Meals. Find out how the new service will bring yet another grocery aisle online, while boosting the customer experience and aiding Publix’ digital transformation.
Jan
22

Sally Beauty Fills Two Key Digital Leadership Roles

As the retailer continues its digital transformation it is constructing a first-class team to build and deploy game-changing digital technology. See which two industry veterans have joined Sally Beauty’s ranks.
Jan
22

Starbucks Pledges 50% Reduction in Supply Chain Emissions

As part of its planned 50th anniversary celebration next year, the retail coffee giant has committed to a number of sustainability initiatives, including reducing its carbon footprint significantly over the next decade. Find out how Starbucks plans to further its eco-commitment.
Jan
22

Office Depot Goes Live with Same-Day Delivery

The office supplies retailer is offering customers same-day delivery thanks to a new strategic tech partnership. Find out who Office Depot aligned with to bring the in-demand service to its customers.
Jan
21

American Dream to Host Retail Job Fair

American Dream is expected to boast 450 retail, food and specialty shops when complete. This month, the mega mall is hosting a job fair to start filling retail positions. Find out what stores are in need and what positions will be filled.
Jan
20

Walmart Makes Two Chief Officer Appointments

The retailer has named a new CMO for Walmart U.S. and appointed the COO of Sam’s Club to take over as COO for Walmart U.S. Get the details of this post-holiday shakeup.
Jan
20

Kroger Opens Digital Innovation Lab

Kroger and Northern Kentucky University have unveiled the Kroger Technology & Digital Innovation, at which NKU students will gain hands-on learning experience alongside associates from Kroger’s Research & Development group and 84.51⁰.
Jan
20

Gap Changes Strategic Direction: No Longer Spinning Off Old Navy

The cost and complexity of splitting into two separate retail companies, coupled with unstable business performance, has limited Gap’s ability to create value from the spinoff. Hear the latest on the new strategic approach.
Jan
20

High Times Enters Physical Retail

The long-time media brand is expanding its business strategy with the opening of two flagship retail stores in major markets. See where the upstart cannabis retail brand is setting up shop.
Jan
17

Retail Holiday Sales Up an Impressive 4.1%

The inspiring growth is more than double last year’s gains, providing further evidence that retail is not dead, it is evolving. Check out all the numbers and see which segments enjoyed the biggest gains.
Jan
16

Payless ShoeSource Emerges From Bankruptcy With New Executive Team

The discount footwear retailer is revamping its executive leadership following voluntary Chapter 11 protection. See which industry veterans will be taking the helm as the retailer looks for rebirth.
Jan
16

Instacart Enhances Its Pickup Platform

With its grocery client base doubling over the past year, Instacart is investing heavily in its customer experience with the release of a feature-laden new pickup solution. Find out what the new tech can do.
Jan
16

Shoe Carnival to Offer Customer-Centric Merchandise

Uncover how Shoe Carnival will harness retail tech to deliver localized assortments tailored to its specific customer segments, markets, channels and locations.
Jan
16

Target Suffers Disappointing Holiday Sales; Makes Leadership Changes

Target suffered holiday sales below expectations and additionally has announced several leadership changes, including a new chief stores officer and new chief merchandising officers.
Jan
16

H&M Goes Live With Pay Later

The new payment solution enables a frictionless and flexible checkout for customers across all channels. H&M loyalty members can shop now and pay later both online and in-store using the H&M app.
Jan
16

Sacred Heart Graduates First Class in Joint SAS Certificate Program

To complete the certificate, students had to participate in a capstone project that addressed a marketing challenge using real data and digital software tools included in the SAS suite. Hear the latest on unique program.
Jan
10

Things Remembered Empowers Associates to Create Memorable Experiences

Things Remembered is empowering its teams with the most advanced workforce management technologies to help it attract and retain the most engaged workforce possible throughout the year.
Jan
10

Red Sox Larry Lucchino and Standard Cognition to Bring Autonomous Checkout to Entertainment Venues

Boston Red Sox Hall of Famer and pioneering sports executive Larry Lucchino and tech startup Standard Cognition have teamed up to bring autonomous checkout to sports and entertainment venues around the world. Find out when the new experience will launch.
Jan
10

Sally Beauty Revamps Identity and Mobile App

Sally Beauty Holdings, Inc. has launched a new brand campaign, along with a revamped mobile app and updated POS systems and integration of AI technology in some cities. Get the details.
Jan
10

Wayfair Invests in Tech to Help Scale Its Growing Business

Wayfair is using Google Cloud as the foundation for its new hybrid cloud strategy. Find out how the tech is helping it make real-time decisions as the business grows, increase employee productivity, and ensure a smooth customer experience.
Jan
09

Nordstrom Leveraging Robotic Technologies to Provide Seamless Shopping

Nordstrom is utilizing a robotic solution to fulfill its west coast beauty orders. See a video of the tech and find out how autonomous mobile robots (AMRs) are helping the retailer gain shorter delivery times, improved in-store stock positions, and an enhanced customer experience.
Jan
08

Brookshire’s and Weis Markets Deploy Personalization Intelligence Engines

The regional grocers can now tap into shopper data and behavior, using sophisticated machine learning algorithms to serve relevant product content to customers throughout the shopping journey.
Jan
08

Office Depot Deploys 10,000 Mobile Devices to Supercharge Associate Performance

The new handheld computers are live across the retailer’s stores and distribution centers and have helped cut operational costs while simultaneously improving customer satisfaction. Get all the details on the next-gen devices.
Jan
08

PCMS Rebrands to Flooid

Retail commerce software provider PCMS has undergone a complete company rebrand to Flooid. Get the details and learn how the John Lewis Partnership uses the Flooid platform.
Jan
08

Lowe's Names New Chief Brand and Marketing Officer

Lowe’s newest c-suite member has been named one of Forbes' Top 50 CMOs in the World three years running and is a National Retail Federation power player. See which industry superstar snagged the coveted post.
Jan
06

Hudson's Bay Reaches Deal to be Taken Private

Saks Fifth Avenue owner Hudson’s Bay Co. has reached a deal to go private. Get the latest.
Jan
06

Ask Amazon Alexa to Pay for Gas

Get pumped for the future. Find out how Alexa will allow consumers to use their voice to pay for fuel at Exxon and Mobil stations in 2020.
Jan
02

Amazon Boasts Record Holiday Shopping Results

Amazon said this holiday season was “record-breaking” with “billions of items” ordered worldwide and a surge in Prime usage, including more than 5 million new customers using the membership service in one week alone. Get the details.

December 2019

Dec
26

Lowe’s Makes Online Purchasing Easier for Property Management Professionals

Property management professionals will start 2020 with automated procurement at Lowe’s. Get the details.
Dec
23

Wawa Suffers Data Breach

Wawa discovered a nine-month long data breach, but doesn’t know who launched the cyberattack that went undetected for so long. Get the details.
Dec
19

BJ's Wholesale Club Names New CEO

BJ’s Wholesale Club has named Christopher Baldwin executive chairman. Find out who is taking his place as CEO.
Dec
18

Petco Embarks on Intelligent Merchandising Strategy

Petco will enhance the speed of critical merchandising decisions through AI and machine learning to deliver an improved end-to-end customer experience. Find out how.
Dec
18

Jared Taps Digitally Native Sister Brand for Omnichannel Concept Store

Jared’s new concept store, created in collaboration with online diamond and jewelry retailer James Allen, breaks free from the traditional merchandising of jewelry retailers. Take a peek inside and find out how.
Dec
18

Super Saturday Shoppers to Spike to 148 Million

With fewer days than usual between Thanksgiving and Christmas, more time-pressed shoppers are expected to finish their purchases on Super Saturday this year. Find out more and learn the post-holiday opportunity not to be missed.
Dec
17

Starbucks' CEO Shares How to Nurture Humanity in Modern-Day Retail

While the modernization of the retail industry hinges on tech savvy, the power of emotion and human connection is often overlooked as essential to long-term success. Find out how to hear from 30-year retail veteran Kevin Johnson, Starbucks president and CEO, during NRF 2020 Vision: Retail’s Big Show.
Dec
16

Retail Sales Don’t Meet November Projections

Despite record-setting digital sales on Black Friday, November retail sales failed to live up to expectations. Check out the latest numbers and why the industry should be optimistic about December’s results.
Dec
16

In Memoriam: Alan Glass, Executive Chairman, EnsembleIQ

Remembering Alan Glass, Executive Chairman, EnsembleIQ.
Dec
16

Dollar Tree Shuffles Enterprise-Level Leadership

The president of Family Dollar is out, as Dollar Tree shuffles its senior leadership. The changes will have senior talent “working together with more urgency to move the needle on metrics” says CEO of Dollar Tree, Inc. Find out more.
Dec
16

Andy Dunn Announces Walmart Departure

The founder of Bonobos and current SVP of digital consumer brands at Walmart, will be leaving the mega retailer early next year. Learn the details of his departure.
Dec
16

E-Com Player Everlane Continues Its Physical Expansion

The direct-to-consumer apparel brand is staking its claim in brick-and-mortar with its sixth physical location. See where it is setting up shop.
Dec
16

Kroger and Walgreens Form Purchasing Alliance to Cut Costs

Kroger and Walgreens Boots Alliance are teaming up to cut supplier costs by sourcing more merchandise together. Learn how this extends the ongoing strategic collaboration between the retailers and how it will reinvent critical components of the companies’ sourcing practices.
Dec
13

Albertsons Going Big On Microfulfillment

Microfulfillment is taking the grocery industry by storm, and Albertsons is doubling down on its commitment to the small-scale, fulfillment centers. Learn the details of the grocer’s plan to scale the solution.
Dec
12

Rent The Runway Teams Up With Major Hotel Chain to Redefine Packing

The apparel rental company is innovating retail again with a first-of-its-kind shopping experience that gives hotel guests access to customized travel wardrobes.
Dec
11

COO Departure at lululemon Sparks Executive Shake Up

In response to Stuart Haselden leaving the company key executives are taking on new roles, including CTO Julie Averill. Get the latest on lululemon’s executive realignment.
Dec
11

American Eagle Outfitters Posts Record Third Quarter Sales

Despite aggressive markdowns in some segments the retailer has seen profits and sales rise, setting a new standard for success. Read on to learn about AEO’s record-breaking quarter.
Dec
11

Kohl’s Makes Last-Minute Holiday Push with Stores Open Around the Clock Till Christmas

Starting next week Kohl’s stores nationwide will be open 24-hours a day until Christmas Eve to cater to last-minute shoppers. In addition, orders will be available for in-store pickup in as short as one hour.
Dec
11

Walmart to Pilot Autonomous Grocery Delivery

As it looks to further its foothold in the booming online grocery arena, Walmart is embarking on an autonomous home delivery pilot in Houston. Learn the details of its new cutting-edge fulfillment option.
Dec
09

Sneak Peek at David Yurman’s New NYC Flagship

The flagship store will feature innovative technology including four video walls on different levels, mobile points of sale throughout and integrated wireless charging stations. Check out this first look at the new experiential location.
Dec
09

Yesway Enriches Its Security Operations

Find out how insights uncovered by the convenience store chain's new solutions have helped Yesway reduce its shrink levels and improve the speed and efficiency of asset protection investigations.
Dec
09

Domino's Expands Delivery Tracking Technology Nationwide

After testing its new GPS delivery tracking technology for much of 2019, Domino's Pizza plans to add the technology to Domino’s stores across the U.S. Get the details.
Dec
09

Walmart Canada Opens Doors on State-of-the-Art DC

The 450,000 square foot, tech-filled distribution center will act as the main facility fulfilling Walmart Canada's online orders. Learn all about the new mega DC.
Dec
05

IKEA Sets Out to Reduce Waste from Returns

IKEA is on a mission to become a circular business by 2030. Find out how its minority investment in Optoro is advancing the company's commitment to creating a more circular economy.
Dec
05

Tractor Supply Company Finds a New CEO

Find out which Macy’s executive will lead the nation’s largest rural lifestyle retailer in 2020.
Dec
04

Casper Revamps Exec Team including New CTO

The surging bedding retailer has added new key members to its leadership team including a new chief technology officer and chief commercial officer. See which industry standouts claimed the coveted positons.
Dec
04

Cyber Monday 2019: Biggest Online Sales Day in History

The annual digital sales blitz once again set sales records collecting an awe-inspiring $9.4 billion, making it the single biggest digital sales day ever. Hear the latest.
Dec
03

Kroger Begins Dark Kitchen Food Delivery

Kroger is pressing into hot food delivery through “dark kitchens.” Take a look at how Kroger Delivery Kitchen will deliver meals on-demand without service or delivery fees.
Dec
02

The Vitamin Shoppe Finds a Next-Gen Way to Pass Out Samples

The Vitamin Shoppe is rolling out interactive digital kiosks to drive in-store sampling of new products. Find out how they engage the shopper, while providing data to the retailer.
Dec
02

Walmart Canada Launches “World's Largest” Blockchain-Based Freight Network

Walmart Canada's blockchain-based freight and payment network establishes collaboration with 70 third-party trucking companies that transport inventory for Walmart Canada nationally, making it the first enterprise full production blockchain solution launched at a large scale for a mission-critical function.
Dec
02

Destination Maternity Gets $50 Million Bid From Marquee Brands

Destination Maternity would close all of its remaining stores under the $50 million stalking horse bid from Marquee Brands. Get the details.

November 2019

Nov
26

Store Closings: A.C. Moore Shuttering all Stores, up to 40 Locations to Become Michaels

“Given the headwinds facing many retailers in today's environment, it made it very difficult for us to operate and compete on a National level,” A.C. Moore CEO Anthony Piperno commented. Find out More.
Nov
25

First Look: Famous Footwear’s NYC Flagship

The two-level, 8,400 square foot flagship in the heart of NYC features a next-gen store design and experiential features. Learn the details and check out this sneak peek of the retailer’s largest store in the NY metro area.
Nov
25

Industry West Sees Average Orders Skyrocket Thanks to Personalization Efforts

The furniture retailer has increased its average order value by 15% and its revenue by more than 8% since implementing an AI-powered e-com personalization tool.
Nov
25

Yesway Completes Major Acquisition of Allsup's Convenience Stores

The deal brings Yesway’s store count to more than 400, and inches it closer to its goal of becoming one of the 15 biggest chains in the U.S. Read on to learn the details.
Nov
25

Tiffany Sold to LVMH for $16.2 Billion

The iconic luxury brand is being sold to LVMH to help strength the retail conglomerate’s position in the lucrative jewelry market and further its U.S. expansion. Learn the latest.
Nov
22

EnsembleIQ Builds Its Leadership

EnsembleIQ (EIQ) strengthens its leadership team by appointing Joe Territo as its senior vice president of content and naming Tanner Van Dusen as managing director of the Path to Purchase Institute (P2PI).
Nov
21

Amazon Launches Next-Gen Back Office Tech

Amazon may have killed off the Dash buttons, but it’s found another use for the tech. Find out how the retail giant it looking to help businesses modernize their back offices and breakrooms.
Nov
20

Five Below Shakes Up Its Model

The discount retailer is making a major change to its business strategy that is at odds with its core value proposition. Find out what major shake up the retailer has on tap.
Nov
20

Amazon to Build Another Massive Fulfillment Center

The online giant has announced plans to build a one-million-square-foot fulfillment center and onboard 500 new full-time workers. See where Amazon is planning to break ground.
Nov
20

Kroger to Launch In-Store Farms

Bringing new meaning to the farm-to-table concept, Kroger will begin growing its own produce in-store in select markets. Learn the details and where the first two micro farms will be placed.
Nov
20

Modell's Sporting Goods Upgrades Critical IT Infrastructure

The 150-store-strong sporting goods retailer is transitioning away from traditional data storage. See which cloud services provider it is partnering with and how the next-gen solution suite will help Modell’s win in a highly competitive market.
Nov
18

Nike Ending Partnership with Amazon

After a two-year pilot, Nike announced it will no longer sell its products through Amazon. Find out why the athletic apparel retailer is cutting ties with the marketplace.
Nov
18

Rent the Runway and Nordstrom Expand Partnership

RTR customers can now return rentals at nearly 30 Nordstrom locations across the nation. See where the instant drop-off service is being implemented and what it means for the future of both brands.
Nov
18

Walmart Adds Digital Twist to Print Catalog

Walmart continues to blur the line between physical and digital with a new digital enhancement to its holiday toy catalog. Find out how the new feature adds a new level of cool and convenience to the traditional print catalog.
Nov
15

Sam’s Club Gets a New CEO

Walmart has named Kathryn McLay as the new chief executive of Sam's Club. Get the details.
Nov
13

Big Lots Looks to Transform Shopper Loyalty With New Tech

Big Lots is investing in next-gen technology to curate a unified view of shoppers’ physical, digital and omnichannel journeys to provide a meaningful and memorable path to purchase and increase loyalty.
Nov
13

PetSmart Gives Pet Owners a New Reason to Visit a Physical Location

As PetSmart looks to become a one-stop-shop for everything pet, it has introduced a new in-store pet care service. Learn all about the new offering and how it will help drive traffic to the store.
Nov
13

Starbucks Unveils Massive Chicago Flagship

The new 35,000-square foot café is the retailer’s largest immersive experience to date. See what Starbucks has planned for its five-story celebration to coffee and get a first look inside the sprawling store.
Nov
13

Walmart Voice Order Now Available on Siri

The mega retailer has partnered with Apple to bring its popular Walmart Voice Order grocery shopping solution to the Siri platform. Hear the details of the new partnership and how the AI solution streamlines on-the-go shopping.
Nov
13

Wayfair Introduces a High-Tech Mobile Experience

The retailer’s enhanced mobile app features augmented reality and integrated camera functions, making it a hub for on-the-go interior planning. Hear all about the new features and how they are redefining the Wayfair mobile shopping experience.
Nov
13

How C&S Wholesale Grocers Powers Its Growing Mobile Workforce

Find out how C&S Wholesale Grocers, Inc., the largest wholesale grocery supply company in the US, is enabling its growing remote and distributed workforce to boost customer engagement.
Nov
11

Art Peck Steps Down as Gap CEO

The long-time chief executive is stepping down. See who is taking the reins on an interim basis and Gap’s go-forward strategy as it searches for a new boss.
Nov
11

Store Closings: 96 Sears and Kmart Stores to Close Up Shop

It’s another round of store closings for Sears and Kmart. Find out which stores will shut their doors and when as this retailers' saga continues.
Nov
11

Walmart Scales Unlimited Grocery Delivery

For a fee Walmart grocery shoppers can now enjoy unlimited home delivery at more than 1,400 locations. See how much the service costs and how Walmart is enticing shoppers to give the new service a whirl.
Nov
11

Williams-Sonoma to Hire 2,500 Work From Home Employees

As part of its holiday workforce scale up the home goods retailer is hiring thousands of telecommute employees. Read on to learn the details.
Nov
11

Walgreens Reportedly Entertaining Buyout Offer

New York based private equity firm is preparing a buyout proposal and if accepted could be the biggest buyout in history. Hear the latest and who is interested in acquiring the massive pharmacy chain.
Nov
06

Amazon Announces New Robotics Innovation Hub

The new 350,000 square-foot facility will create 200 new jobs and feature corporate offices, research and development labs, and manufacturing space. See where the e-com giant plans to plant its robotics flag.
Nov
06

Pier 1 Names New CEO

The reinvention of the home goods retailer continues with the appointment of a new CEO and president. See which retail veterans snagged the top spots and their plan to reposition Pier 1 for success.
Nov
06

RIS News Wins Folio Award for Best B2B Website Two Years Running

RIS News received two Folio: Eddie & Ozzie Awards during the annual Folio awards gala in New York City on October 30, 2019, as well as an honorable mention.
Nov
06

3 Reasons Why You Must Attend the Path to Purchase Expo

As the retail industry continues to evolve at a lightning-fast pace, retailers need a way to level the playing field and execute strategies for growth. Check out these three reasons P2PX should be on your radar.
Nov
06

Zebra Technologies Acquires Computer Vision AI Solutions Company

Zebra has acquired a leader in B2B computer vision-based artificial intelligence (AI) solutions. Find out how the buy aligns with Zebra’s enterprise asset intelligence vision.
Nov
04

Honeywell Creates Robotics Innovation Hub

The new robotic innovation lab is designed to create innovative, breakthrough technologies to help retailers alleviate labor shortages, reduce safety risks and eliminate inefficient tasks.
Nov
04

Store Closings: Bankrupt Barneys to Begin Liquidation

The iconic luxury retailer is in the final throes of bankruptcy as it looks to liquidate its remaining brick-and-mortar facilities. Learn the details and the future of the Barney’s brand.

October 2019

Oct
31

Movista Acquires Natural Insight

The two retail technology leaders are joining forces to improve customer experience through superior in-store execution.
Oct
30

Matt Repicky Named Chief Marketing Officer

The former Amazon and Mattel executive has landed the top marketing gig at a major apparel retailer. See where the industry veteran is headed and the role he will play at his new company.
Oct
30

Postal Service Selects Zebra Technologies as Mobile Delivery Device

The United States Postal Service is deploying Zebra Technologies handheld computers to optimize its delivery network. Find out how this next-gen tech will help enable real-time tracking visibility for retailers and their customers.
Oct
30

Grocery Delivery Now Included With Amazon Prime

Amazon Fresh, which previously cost shoppers $15 per month, is now included in Prime membership. Learn the details and hear industry insider reactions.
Oct
30

Nike to Sell Hurley Business

The athletic apparel manufacturer and retailer is cutting ties with Hurley. See who scooped up the surf-inspired apparel brand and their go-forward plan for international expansion.
Oct
30

Hibbett Sports Launches Same-Day Delivery

The retailer is aiming to bring big-city convenience to small- and mid-size markets with its same-day fulfillment option. Learn the details and what the new service means for the Hibbett experience.
Oct
30

Forrester’s Brendan Witcher to Keynote the Path to Purchase Expo

The revered retail analyst will share his thoughts on the future of the industry and how retailers can handle disruption in the customer-first age. This is a presentation you don’t want to miss.
Oct
23

Best Buy Kicks Off Holiday Season With Free Next-Day Delivery

Best Buy will offer free next-day delivery on thousands of items. Get the details and uncover who will be eligible.
Oct
22

Under Armour CEO and Founder to Step Down

Under Armour founder and CEO will step down from the retailer’s top role in January, passing the reins to the sporting apparel company’s president, Patrik Frisk.
Oct
21

b8ta Launches Tech-Laden Store Concept

Experiential retailer b8ta is launching Forum in November, a new store concept infused with tech features. Find out more about the new social marketplace and its innovative dressing room experience.
Oct
21

Macy’s Reimages Layout and Merchandise at Flagship

Macy’s reveals a major renovation to its 14,500 square-foot main floor men’s department in its Herald Square flagship, including a new space dubbed The Park. Take a look inside.
Oct
21

SAP Teams Up With Microsoft for Cloud Migration Offerings

SAP has partnered with Microsoft to help its customers accelerate and modernize customer transitions to SAP S/4HANA and SAP Cloud Platform on Microsoft Azure.
Oct
21

JOANN Invests In Customer-Centric Service

By moving to a modern customer service platform, the craft retailer reduced its email response times by 70%, while delivering more personal service. Find out how.
Oct
21

United Colors of Benetton Comes Back to the US

United Colors of Benetton reenters the U.S. with a new pop-up shop, but it won’t carry inventory. Get the details.
Oct
18

First Look: Ulta Beauty’s New Virtual Store Tour

Ulta is tapping into tech to provide an omnichannel experience that brings shopping in its brick and mortar stores to the online space. Get a first look at how Ulta is bringing the physical store to life digitally.
Oct
16

Rainn Wilson From “The Office” to Keynote Path to Purchase Expo

Fans of the iconic sitcom have one more reason to attend this year’s Expo, the chance to see Dwight Schrute in the flesh. The television and film actor will share the story behind his acting and business success from the main stage.
Oct
15

FedEx Expands FedEx Freight Direct

The new service meets growing demand driven by e-commerce to deliver heavy, bulky items into homes and businesses.
Oct
14

rue21 Advances Its Digital Experience

The fast-fashion apparel retailer’s new e-commerce platform includes next-gen search, navigation, recommendations and personalization capabilities. Find out how these new capabilities are helping take the rue21 online experience to new heights.
Oct
14

Uber Acquires Majority Ownership in Online Grocer Cornershop

Cornershop will continue to operate under its current leadership, leveraging Uber technology to scale its operations across Latin American and Canada. Get the latest on Uber’s inroads into grocery retailing.
Oct
14

The Vitamin Shoppe Unveils Future Store Concept

The next-generation wellness store leverages leading-edge technology and design elements in a modern format to deliver a differentiated experience.
Oct
14

Kibo to Acquire Monetate to Personalize the Entire Customer Journey

Together, Kibo and Monetate will provide retailers with a powerful set of solutions to curate personalized customer experiences across channels. See what the deal means for customers of both solution providers.
Oct
13

Big Lots Names Andrej Mueller as EVP of Business Strategy

The veteran retail thought leader will head the strategy group and is charged with ensuring the retailer achieves operational excellence and an evergreen strategic planning process.
Oct
11

John Furner Named President and CEO of Walmart U.S.

Current CEO Greg Foran will hand over the reins to the 25-year Walmart veteran next month. See where Foran is headed and the new role Furner will fill at the world’s biggest retailer.
Oct
10

Bed Bath & Beyond Ends CEO Search

Bed Bath & Beyond names Target’s chief merchant as its next CEO. Get the details.
Oct
09

Target Technology to Resurrect Toys"R"Us Shopping Experience

Target's inventory, digital solutions and next-gen fulfillment platforms will power new Toys"R"Us store and online experiences. Learn the details of the innovative partnership and relaunch of the Toys“R”Us brand.
Oct
09

Meijer Deploying Cutting-Edge Micro Fulfillment Solution

The new e-commerce fulfillment technology will allow the grocer to maximize space in its stores while simultaneously expanding its online shopping capabilities. Read on to discover how Meijer plans to leverage micro fulfillment to supercharge the digital shopping experience.
Oct
09

Walgreens and FedEx Partner on Reverse Logistics Initiative

Walgreens customers can now drop off e-commerce returns at a local Walgreens location for shipment back to a host of retailers. Get the latest on the returns management partnership.
Oct
09

Lidl to Offer Medical Benefits to All Part-Time Employees

Lidl announced that starting next year it will provide health benefits for all employees regardless of the number of hours they work per week. Learn the details of the initiative that will cost the grocer $9 million in its first year.
Oct
09

Dollar Tree & Family Dollar to Hire 25,000 Associates in One Day

As the surging discount retailer gears up for the holiday rush it is planning a massive nationwide hiring blitz. Learn the details of the hiring event and how the retailer plans to instantly expand its workforce by more than 25,000.
Oct
07

Kendra Scott’s Next-Gen Retail Platform Enables Intelligent, Customer-First Decisions

The surging jewelry retailer has deployed a cutting-edge retail management solution to ensure customers receive the level of service they have grown accustomed. See which solution suite Kendra Scott implemented and how it is helping associates do their jobs better at scale.
Oct
07

Walmart to Sell ModCloth

Walmart is selling ModCloth just two years after acquiring it. Find out what will become of the digitally native retailer.
Oct
07

Michaels Partners With UPS on Shipping Solution

Shoppers can now pick up and drop off UPS shipments at more than 1,000 Michaels’ locations nationwide. Learn the details and how the new partnership will greatly increase foot traffic for the arts and crafts retailer.
Oct
04

Disney Opens Up Shop at Target

The Disney store at Target is now open in 25 Target locations along with a complementary online experience. Get the details of the creative retail collaboration and its experience.
Oct
04

Circle K Rolls Out On-Demand Delivery Across Texas

Texans can now get beer and other Circle K items delivered to doorsteps in under an hour. If near immediate alcohol delivery isn’t enough, learn the twist that is likely to drive people to try it in droves.
Oct
02

Tesco CEO to Step Down in 2020

Tesco Group CEO Dave Lewis will step down next summer after declaring the turnaround of the grocery retailer complete. Find out which Walgreens Boots Alliance executive will take his place.
Oct
02

Walgreens to Offer On-Demand Delivery

The mega pharmacy chain is offering same-day, on-demand delivery of its most popular products from more than 170 stores. See where the annual subscription service is going to be offered and how much it will cost shoppers to join.
Oct
02

Gap’s Athleta Brand Gets a New CEO

Gap Inc. will hand over the reins to Athleta later this month. Find out which former Sephora and Nike executive will become its next CEO.
Oct
01

United Dairy Farmers Boosts Associate Engagement

Find out how United Dairy Farmers plans to increase productivity, increase associate engagement and lower associate turnover in its 200-plus stores.

September 2019

Sep
30

First Look: Walmart’s New Supply Chain Training Academy

Get a peek inside Walmart's first Supply Chain Academy, designed to train the retailer’s supply chain associates and provide them with a clear path to advancement.
Sep
30

Forever 21 Files for Chapter 11

The struggling retailer has obtained $350 million in financing to facilitate a company-wide restructuring, but claims business will continue as usual despite closing more than 170 stores. Hear all the details of Forever 21’s plan to right the ship.
Sep
30

Tech Hiccup Forces Rent the Runway to Suspend New Memberships

The apparel subscription rental company has temporarily suspended new memberships thanks to problems with a fulfillment software implementation. Learn the details and how Rent the Runway plans to address the technical misstep.
Sep
30

Wakefern Rolls Out Computer Vision to 50 Stores

Following a successful small-scale pilot the grocery co-op is expanding its shelf camera, computer vision test. Learn how the new tech helps ensure product is in-stock and frees up associates to focus on customer service.
Sep
30

Tilly’s Appoints Long-Term Nordstrom Exec Chief Merchandising Officer

The 25-year Nordstrom veteran will oversee all aspects of Tilly's merchandising operations, including buying, sourcing, and product development. See who claimed the coveted c-suite post.
Sep
25

3 For 3: Target's Systems Go Down for Third time in 3 Months

The outage affected cash registers, Target's website and mobile app.
Sep
25

Lucky Brand Elevates Direct-to-Consumer Operations

Its new solution connects data between systems and partners, monitors operations, enables business intelligence, and drives machine learning-enabled predictive decisioning.
Sep
25

Under Armour Teams Up With Aptos for Annual Charity Event

With Aptos’ POS and mobile selling solutions, Under Armour rings up more than 7,000 transactions during a three-day Sample Sale event benefiting local Baltimore nonprofits.
Sep
24

Macy's Tests Free Same-Day Shipping

In the face of fierce shipping competition this holiday season, Macy’s is testing free same-day delivery. Get the details.
Sep
24

Office Depot Rolls Out Virtual Line

Office Depot will try to alleviate long lines in stores through its mobile app. Find out how its newest tech implementation will improve its customers' experience.
Sep
23

New York Mets Introduce Biometric Powered POS

Concession customers at Citi Field can checkout seamlessly thanks to a mix of artificial intelligence, computer vision and biometrics. Hear the details on the first-of-its-kind pilot.
Sep
23

Macy’s Tests Free Same-Day Shipping

In the face of fierce shipping competition this holiday season, Macy’s is testing free same-day delivery. Get the details.
Sep
23

Ste. Michelle Wine Estates Transforms Its Customer Experience

Learn how Ste. Michelle Wine Estates will be able to custom-tailor product offerings to individual consumers across all brands and channels.
Sep
23

Nordstrom Promotes Digital Chief to New Post

Nordstrom has added the new role of chief operating officer. Find out who will be responsible for overseeing and bringing together Nordstrom’s digital and physical assets to create an end-to-end experience for customers across full-price and off-price stores.
Sep
20

Walmart's CIO Is Jumping Ship — See Where He is Heading Next

His new company will gain the benefit of his knowledge of emerging technologies, such as artificial intelligence, machine vision, machine learning, blockchain, big data and the Internet of Things.
Sep
18

Retailers Should Expect a Strong Holiday Season in 2019

Deloitte predicts holiday retail sales to jump over 2018. Find out just how high they will go across channels.
Sep
18

Online Grocer Farmstead to Expand After Partnering with Lowes’ Parent Company

Farmstead has inked a first-of-its-kind partnership with Southeast grocery company Alex Lee, parent company of grocer Lowes Foods. Learn how the partnership enables them to expand their reach in complementary markets without the need to open any physical stores, and where Farmstead is headed to next.
Sep
17

Amazon Expands Chicago Tech Hub, Adds 400 Jobs

The company will add office space and jobs in fields including cloud computing, advertising and business development, doubling its tech workforce in the city.
Sep
17

Macy’s Searches for New Bluemercury CEO

Bluemercury founders Marla and Barry Beck are stepping down, leaving Macy's to search for a new CEO to steer the beauty business it acquired in 2015.  Barry Beck, Bluemercury’s chief operating officer, will step down on September 20 to pursue a new entrepreneurial venture.
Sep
17

Zebra Adds Solutions to Improve Retailers’ Performance Edge

Zebra Technologies Corporation is offering new solutions to streamline retailers’ operations from front-of-store to the warehouse. Learn how they can help retailers improve inventory management and increase store associate productivity to elevate the customer experience.
Sep
16

Salesforce Launches Consumer Goods Cloud

Consumer Goods Cloud enables reps to use AI to optimize key tasks, drive higher revenues through better promotion execution and order management and elevate the in-store experience for the end consumer.
Sep
16

Amazon Expands Chicago Tech Hub, Adds 400 Jobs

The company will add jobs in fields including cloud computing, advertising and business development.
Sep
16

Selfridges to Open In-Store Cinema

Upping the ante in customer experience, Selfridges will be the department store in the world to open a permanent theater.
Sep
16

Giant Tiger Offers New Multilingual Mobile Retail Experience

Canadian discount retailer Giant Tiger is enhancing its digital retail presence with a new mobile app to engage shoppers. Get the details.
Sep
16

First Look: Walmart Unveils New Health Center Format

Walmart has opened a “Walmart Health” center, a standalone facility for healthcare services. Take a peek inside the first of Walmart’s new format, a concept expected to eventually be replicated in other markets.
Sep
16

Selfridges to Open In-Store Cinema

Upping the ante in customer experience, Selfridges will be the department store in the world to open a permanent theater.
Sep
11

Kohl’s Names Paul Gaffney Chief Technology Officer

The former Dick’s Sporting Goods and Home Depot executive will be responsible for all technology, information and digital platforms supporting Kohl’s omnichannel business. Hear the latest on the appointment and what it means for both Gaffney and Kohl’s.
Sep
11

Why Retailers Should Take Note of Walmart’s Exclusive Newsstand Offering

A new magazine hit Walmart newsstands exclusively this month. Find out how the Instagram-inspired publication and its QR-code tech benefits the retail behemoth.
Sep
11

McDonald’s Acquires Voice Technology Startup to Supercharge Ordering

The acquisition of Silicon Valley based Apprente furthers McDonald’s commitment to voice-based ordering in its drive thru lanes and mobile ordering initiatives. Learn the details and what it means for the massive quick serve restaurant chain’s tech roadmap.
Sep
11

H.H. Gregg Brick and Mortar Back From the Dead

The electronics retailer has emerged from bankruptcy with a new owner and a renewed dedication to physical retail. Find out where it placed its first new store and how its new format will position it for success.
Sep
09

Walgreens Boots Alliance Names New Global CIO

The new head of IT will oversee the global strategy for WBA’s IT operations across all divisions and lead data analytics, business intelligence, development, support, infrastructure, security and technical services. See which retail veteran snagged the coveted, high-profile position.
Sep
09

EnsembleIQ Appoints Jennifer Litterick CEO

RIS parent company EnsembleIQ has elevated the veteran publishing executive to chief executive. Learn all the details and the role Litterick will play.
Sep
09

Target Is Scaling Its New Loyalty Program Nationwide

Following a successful pilot campaign Target is releasing its new Target Circle loyalty program across the chain. The new program offers shoppers a personalized experience as well as increased savings. Read all about it.
Sep
04

XCCommerce Acquired by Otimo Retail

By joining forces and combining the breadth of their expertise, Otimo Retail and XCCommerce now offer global retailers the power to optimize their promotional and coupon initiatives within a unified commerce approach. Get the details.
Sep
04

Albertsons Improves the Retail Experience for Dogs

Albertsons brings a next-gen pet solution to stores through a partnership with DogSpot. Get the details on how the grocer is making shopping more comfortable for Fido.
Sep
04

Lana Todorovich Named Chief Merchandising Officer

The former Ralph Lauren, Perry Ellis and Calvin Klein executive has claimed the top merchandising post at a major department store chain. See where the industry veteran is headed and her plan to further its ongoing digital transformation.
Sep
04

Amazon Fresh Expands One-Hour Grocery Delivery to New Market

Amazon continues to scale its fresh grocery service across the nation with latest expansion. See what major metropolitan area AmazonFresh is headed to and the new enhancements that make it even easier for consumers.
Sep
03

The Vitamin Shoppe Launches Personalized Subscription Service

Utilizing a personalized online assessment designed by medical experts, the new Only Me service delivers a custom assortment of vitamins and supplements to participating subscribers each month. Get the details.
Sep
03

Reflexis Debuts Artificial Intelligence Solutions

Reflexis Systems revealed at Reflexions 2019, the annual Reflexis User Conference & Expo, new solutions leveraging AI and machine learning. Get the details.
Sep
03

Burberry Partners With Apple to Develop Retail Chat Tool

Burberry is testing a new retail chat tool it created in partnership with Apple. Learn how the tool will help Burberry store associates interact with important customers directly.

August 2019

Aug
29

Overstock Goes Live With Next-Gen E-Mail Personalization

New proprietary technology allows the retailer to personalize e-mail communication with shoppers both pre- and post-deployment. Find out how this unique technology works and how the retailer plans to leverage it.
Aug
28

Caribou Coffee New Concept Store Challenges Traditional Café Model

The retailer’s upcoming Little Blue Cabin stores will provide customers a unique coffeehouse experience. See what sets these stores apart and where the first crop of new-age cafés will be placed.
Aug
28

Bazaarvoice Acquires Influenster

The acquisition brings together Influenster’s engaged community of everyday consumers with Bazaarvoice’s software and network of more than 6,000 global brand and retailer websites.
Aug
28

Walmart Canada Appoints New CEO

Walmart’s Canadian division is getting a new boss. See which Walmart veteran is getting a turn in the corner office after more than two decades with the retailer.
Aug
28

Will Charming Charlie Live On?

Despite the fact that the women’s fashion and accessories retailer announced the closing of all of its stores last month, the Charming Charlie brand may soldier on. Find out what is in store for the bankrupt retailer.
Aug
26

Target and Disney Team Up to Launch New Retail Experience

The Walt Disney Company and Target are collaborating to bring in-store Disney shops and a new digital experience to Target. Get the details of this new partnership.
Aug
23

Nordstrom Creates Role of Chief Merchandising Officer

The retailer has appointed a 33-year company veteran to the position. Find out how the new role will support Nordstrom’s future and who snagged it.
Aug
21

Russell's Convenience Rolls Out Frictionless Checkout

Just over three years after introducing their first cashierless store, Russell's Convenience has implemented frictionless checkout to all stores.
Aug
21

Barnes & Noble Named Most Reputable Retailer

For the second year in a row Barnes & Noble has finished first in this annual ranking of retailer reputation, and was the only retailer to earn an excellent rating. Learn what sets the specialty retailer apart from the crowd.
Aug
21

Amazon Adds 400 New High Tech Jobs

The retailer is opening a new 84,000 square foot office in downtown Portland, doubling its tech workforce in the area. Learn about the new center and the high-tech job opportunities coming to Oregon.
Aug
20

Urban Outfitters Innovates Its Customer Experience Leadership

Urban Outfitters will unite customer data and feedback to improve customer experience across Urban Outfitters, Anthropologie Group, and Free People. Find out how.
Aug
20

Walmart and Tasty Dish Out Mobile Recipe Shopping

Walmart customers can now directly purchase ingredients featured in BuzzFeed’s Tasty videos from their online grocery carts. Get the dish.
Aug
19

Banana Republic Adds Rental Subscription Service

Banana Republic is the latest apparel retailer to throw its hat into the apparel subscription ring. Learn about the retailer’s new service and its plan to differentiate itself in the crowed rental space.
Aug
19

Kroger and Walgreens Expand on Ground-Breaking Partnership

Building on early success, the retail partners introduce Kroger Express to additional Walgreens stores and launch Walgreens' owned-brand health and beauty products in Kroger stores. Learn the details of the blooming partnership and the retailers’ plans for future collaboration.
Aug
19

Vitamin Shoppe Improves Inventory Visibility Throughout Its Supply Chain

The specialty retailer is implementing an integrated supply chain strategy to improve demand forecast and optimize store and distribution center replenishment and allocations.
Aug
19

Rite Aid Updates Payment Processing In-Store and Online

The pharmacy powerhouse is superchargin its payment processor and security solutions covering more than 2,400 stores nationwide as well as its e-commerce site. See who Rite Aid turned to for the next-gen solution and how it will help the chain streamline payment across the enterprise.
Aug
19

Sur La Table Reveals New CEO

Sur La Table is bringing on Jason Goldberger as its CEO. Find out what the former Blue Nile and Target exec will bring to the Table.
Aug
16

A.C. Moore Puts Etsy on Notice

The arts and crafts retailer is launching a new service that directly competes with Etsy’s unique business model. Learn all about A.C. Moore’s new offering and what it means for the industry.
Aug
14

Domino’s Solves Last Mile Fulfillment Challenges With Electrified Approach

Providing home delivery is difficult in urban centers where traffic and parking create roadblocks to quick and economical fulfillment. Domino’s believes e-bikes can solve urban delivery woes and meet customer’s need-it-now demands. Do you agree?
Aug
14

Avenue Stores Shutters Its Brick and Mortar Business

Time has run out for plus-size women’s apparel retailer Avenue Stores, in business since 1983.
Aug
14

Retailers Opening Stores Outnumber Those Closing Them Five to One

While the doom and gloom of store closings have dominated the headlines of late, IHL reports that the number of retailers closing stores has actually decreased dramatically over the past year. Check out all the cheerful stats.
Aug
14

Top Shopping Behaviors for Gen X and Boomers

Catering to the needs of Millennials and Gen Z is critical, but keeping pace with the changing shopping patterns of established generations is equally vital. Check out this new research highlighting the evolving shopping behavior and preferences of Gen X and Baby Boomers.
Aug
14

Matthew Champion Snags C-Suite Gig

The former Amazon bigwig has accepted a c-suite position at a surging specialty retailer. See where the industry veteran is headed and the role he will fill at his new company.
Aug
13

L.L.Bean’s Customer Engagement Is About to Go Next-Gen

Outdoor retailer L.L.Bean will deploy new customer engagement solutions and a microservices-based SaaS platform to anticipate and adapt to future retail requirements. Get the details.
Aug
12

H-E-B Building State-of-the-Art Tech Center in San Antonio

H-E-B is investing heavily in its digital firepower with the construction of a 150,000-square-foot headquarters that will be home to more than 1,000 digital employees. Learn the grocer’s plan for its new center and how it will strengthen its position in the crowded digital grocery space.
Aug
12

Stein Mart Goes Live With Next-Gen POS

The off-price retailer’s point of sale is going from blah to bam, and helping usher in a host of experiential features for the brand. Learn all about it.
Aug
12

Nike Launches Its First-Ever Subscription Service

Nike has gone live with a children’s footwear subscription service dubbed Nike Adventure Club. Learn the details of the first-of-its-kind service and the retailer’s plan to scale subscription services beyond kids.
Aug
12

The North Face’s Newest Store Highlights Its Evolving Retail Strategy

The outdoor apparel and accessories brand has gone live with a reimagined retail experience at its SoHo NYC store. The store highlights the brand’s new retail approach and kicks off a five-year chain-wide store refresh.
Aug
09

Foot Locker Goes Live With Store of the Future in NYC

Foot Locker has launched its community-based Power Store in partnership with Nike which features a full suite of immersive customer experiences. Get a sneak peek of the new location and the ground-breaking, tech-fueled partnership.
Aug
07

Nike Acquires Data Science Company Celect

The acquisition accelerates the retailer’s ability to anticipate and meet consumer demand. Learn the details of the deal and how Nike will immediately begin leveraging Celect’s next-gen demand sensing technology.
Aug
07

Skechers Enhances Retail Experience with New POS Suite

The retailer is modernizing its technology footprint in its direct-to-consumer distribution channels with new point of sale solutions. Learn all about the new capabilities Skechers is onboarding.
Aug
06

Vilebrequin to Implement New PLM, CAD

Vilebrequin, the iconic swimwear brand, has selected Gerber Technology’s integrated solutions, YuniquePLM® and AccuMark® CAD, to facilitate quick product development and centralize all information, making it easily accessible to every member of the team.
Aug
05

CVS Goes Live With Free Pharmacy Delivery Nationwide

In addition to free delivery, CarePass provides members with simplified value, enhanced service and access to on-demand pharmacy care. Learn the details of CVS’s advanced loyalty offering.

July 2019

Jul
31

Walgreens Commits to Supplier Diversity With New Retail Tech

Find out how Walgreens will more easily access new and diverse suppliers.
Jul
31

Jim DePaul Named EVP of Stores

The former Target and Shopko executive has landed an executive vice president of stores gig at an iconic department store. See where the industry vet is headed and the role he will play at his new company.
Jul
30

5G-Enabled Autonomous Robots Are Coming to Retail

AT&T and Badger Technologies have partnered to equip in-store robots with next-gen networking capabilities to improve store operations and elevate customer service.
Jul
29

Kroger Breaks Ground on $55 Million Project

Kroger and Ocado broke ground on a second customer fulfillment center, located in a new market for the grocery retailer. Get the details and find out when the massive project will be complete.
Jul
29

Back-To-School Spending Expected to Increase

The critical back-to-school season is in full swing and retailers can expect a modest increase in sales year-over-year. Hear the latest predictions on the season and what and where customers are buying.
Jul
29

Advance Auto Parts Launches New Rewards Program

The revamped Speed Perks program offers customers a fast and easy way to earn rewards. Discover the new features and how they help set the program apart from the competition.
Jul
29

Rite Aid Goes Live With Virtual Healthcare In-Store

The retailer has launched RediClinic Express, providing customers access to convenient, affordable, tech-powered healthcare via an in-store kiosk. Learn how the virtual care solution helps make stores a destination.
Jul
26

Tory Burch Launches First Third-Party E-Comm Store in China

To celebrate its opening, which took place on July 23, 2019, the flagship introduced a specially designed Chinese Valentine’s Day capsule collection modeled by Liu Wen in the campaign visuals.
Jul
24

Ace Hardware’s Data-Driven Approach to Workforce Management

The retailer’s new workforce management solution leverages an easy-to-use, date-driven approach to optimize schedules and task management, allowing associates more time to service customers.
Jul
24

Walgreen’s Deploying AI-Powered Voice Assistant Across the Chain

The pharmacy powerhouse is rolling out a new AI-infused communication tool designed to empower associates to better serve customers. Learn the details on the tech and Walgreens’ plan to deploy at nearly 10,000 locations.
Jul
23

Wakefern to Boost Shoprite E-Grocery Operations with New Automated Micro-Fulfillment Center

A new fulfillment center will serve select ShopRite stores in North Jersey and New York. Learn what this means for the retailer's grocery pick-up and home delivery services.
Jul
23

GNC to Close up to 900 Stores, Cutting Mall Shops by Half

As part of the retailer’s “store optimization” GNC will close up to 900 stores as a result of “current mall traffic trends.” Learn what this means for the wellness retailer.
Jul
23

Bealls Drives Inventory Agility

With new inventory arriving weekly, apparel and home merchandise retailer Bealls needed to gain new management efficiencies of their extensive inventory. Find out how Bealls met this challenge.
Jul
22

Hollister’s Intimates Brand Triples Store Count

Gilly Hicks by Hollister is tripling its standalone presence with a series of popup shops and a new data-fueled approach. See where the intimates brand is setting up and how it will separate itself from the crowd.
Jul
22

DeSL Launches SMB PLM

The newly launched solution is tailored to fit the demands of SMBs in a scalable, easy to learn, cloud-based software solution.
Jul
22

David's Bridal Announces Chief Store Experience and Supply Chain Officers

The specialty apparel retailer has named two industry veterans to top c-suite positions as it furthers its omnichannel evolution. See who joined the David’s Bridal team and the roles they will fill as the retailer continues to digitally transform.
Jul
22

Amazon Adds Two More Robotic Fulfillment Centers

The state of the art fulfillment centers will total more than 1.4 million-square-feet and feature a fleet of autonomous robots working alongside human counterparts. Learn the details and where Amazon is building these next-gen DCs.
Jul
22

New Capabilities from Kroger’s 84.51° Fueled by Data from Half of U.S. Households

The solution leverages a massive data set, drawing conclusions that are representative of national consumer behavior. Retailers have the flexibility to customize their experience ― gathering data on sales performance, inventory, assortment, promotions, customer segmentation, in-store space management, and more.
Jul
22

Uber Rewards Customers for Shopping During Rides

In another boon for e-commerce, Uber is promoting backseat shopping. Get the details.
Jul
18

ThirdLove to Open Experiential Retail Store

Bra and underwear retailer ThirdLove is set to open its first experiential retail popup. Uncover how the pilot will test innovative fitting rooms and more.
Jul
17

Giant Eagle Goes Live With Checkout-Free Tech

The grocer is deploying a computer vision platform that allows customers to simply grab and go, enabling shoppers to skip the POS lane entirely. Learn the details of the new checkout-free experience.
Jul
17

Hari Govind Named SVP of Tech Infrastructure and Operations

The former Facebook executive is headed to a massive retailer to oversee its tech team operations. See where the industry vet is headed and the role he will fill at his new company.
Jul
17

Brad Weston Lands CEO Gig

The former Petco CEO is headed to a leading specialty retailer to head up its strategic growth initiatives and lead all aspects of the company’s retail operations. See where he is headed and the new role he will play.
Jul
17

AutoZone Implements Next-Gen Forecasting and Replenishment

The auto parts retailer and distributor has implemented a next-gen solution to enhance its inventory position and forecast accuracy. Learn more about the cutting-edge deployment and how it is improving distribution center operations.
Jul
15

Walmart Goes Live With Next-Gen Associate Scheduling

Associates can now seamlessly view schedules, swap shifts and pick up shifts at more than 4,600 Walmart locations. Learn more about the system and how it walks the thin line between scheduling for company need and providing consistency for workers.
Jul
15

Kroger Names Location of Another High-Tech Fulfillment Center

Grocery retailer Kroger and online grocery retailer Ocado have announced the location of a third planned high-tech customer fulfillment center. The $55 million investment is expected to create more than 400 new jobs and be operational in 2021. Find out where Kroger will break ground this year on the project.
Jul
15

Sally Beauty Launches New Mobile App

The retailer’s 15 million loyalty members can now take beauty into their own hands with new tools that make it easy to achieve professional quality care at home. Find out more about the newly launched app and how it advances the Sally Beauty’s ongoing digital transformation.
Jul
15

Steve Dee Named Chief Information Officer

The former VP of technology at Nike has landed a c-suite position at a leading personal care retailer. See where the industry vet is headed and the role he will fill at his new company.
Jul
15

Carter’s Bolsters Its Website Performance

The children’s apparel retailer has found a way to speed up its website, improving e-commerce operations. Learn how.
Jul
12

Charming Charlie Is Calling It Quits

The jewelry and accessories retailer has filed for bankruptcy for the second time in two years and has announced plans to close all of its nearly 300 stores. Learn the details on the latest victim of retail’s evolve or die age.
Jul
11

WorkJam Goes Live With Next-Gen Enterprise-Class Messaging

The new functionality streamlines communication, creating a unified employee experience across an ever-growing number of channels, devices, and touchpoints to improve workplace efficiency and satisfaction.
Jul
10

Etsy to Make Free Shipping a Core Part of the Shopping Experience

The retailer is providing marketplace sellers with the tools and support to provide free shipping. In addition, the retailer’s internal product search will prioritize items that offer free shipping.
Jul
10

Overstock Named Best Retail App

The pure-play’s mobile-first approach and dedication to cutting-edge technological innovation has led to a host of awards this year including being named best retail app. Find out what sets its mobile app apart.
Jul
10

Crate and Barrel Goes Live with First Full-Service Restaurant

The home goods retailer is stepping into unchartered territory with its first full-service restaurant designed to create an immersive brand experience beyond traditional retail. Get a sneak peek and find out what makes this experience unique.
Jul
10

Last Minute Shoppers Key to Back-to-School Success

With the back-to-school season set to kick off retailers can expect a modest gain in sales compared to last year. However they can see a big boost in revenue by catering to last minute shoppers who typically spend twice as much as early season purchasers.
Jul
10

Sally Beauty Goes Live with Customer Experience Management Solution

The suite of customer management solutions provides the retailer with real-time feedback into the customer experience and insight into how to increase shopper engagement.
Jul
10

Hard Rock’s Merchandising Suite Delivers 99.9% Demand Certainty

The new solution set improves forecasting, planning, and replenishment and ushers in a new-era of inventory accuracy for the massive international retailer. Learn all about the merchandising suite’s next-gen capabilities.
Jul
08

Iconic San Francisco Retailer Acquired

Gump's San Francisco is once again a family-owned business. The 158-year-old luxury retailer has been acquired by the Chachas family and will be relaunching this fall.
Jul
08

Whole Foods Gets In On Prime Day Madness

The grocer is offering a host of discounts and special promotions building up to the annual event. See how Whole Foods is working hand-in-hand with Amazon to ensure Prime Day once again beats all-time sales records.
Jul
08

Walmart Will Reportedly Lose $1 Billion on E-Commerce This Year

Despite massive online sales growth, Walmart’s e-commerce division is projected to lose around $1 billion this year. How is that possible?
Jul
03

American Dream Retail Extravaganza Sets Opening Date

The retail and entertainment complex under construction in Bergen County, NJ, broke ground on the site in 2004. Now the 3 million-square-foot retail complex has announced an opening date and reviews the diverse retail, dining, entertainment and fashion experiences it will house.
Jul
01

Rent the Runway and Nordstrom Team Up In LA

Uncover how Nordstrom and Rent the Runway are teaming up to draw foot traffic into the department store, while making Rent the Runway’s digital rental service more convenient.
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