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September 2019

Sep
23

Macy’s Tests Free Same-Day Shipping

In the face of fierce shipping competition this holiday season, Macy’s is testing free same-day delivery. Get the details.
Sep
23

Ste. Michelle Wine Estates Transforms Its Customer Experience

Learn how Ste. Michelle Wine Estates will be able to custom-tailor product offerings to individual consumers across all brands and channels.
Sep
23

Nordstrom Promotes Digital Chief to New Post

Nordstrom has added the new role of chief operating officer. Find out who will be responsible for overseeing and bringing together Nordstrom’s digital and physical assets to create an end-to-end experience for customers across full-price and off-price stores.
Sep
23

New York Mets Introduce Biometric Powered POS

Concession customers at Citi Field can checkout seamlessly thanks to a mix of artificial intelligence, computer vision and biometrics. Hear the details on the first-of-its-kind pilot.
Sep
20

Walmart's CIO Is Jumping Ship — See Where He is Heading Next

His new company will gain the benefit of his knowledge of emerging technologies, such as artificial intelligence, machine vision, machine learning, blockchain, big data and the Internet of Things.
Sep
18

Online Grocer Farmstead to Expand After Partnering with Lowes’ Parent Company

Farmstead has inked a first-of-its-kind partnership with Southeast grocery company Alex Lee, parent company of grocer Lowes Foods. Learn how the partnership enables them to expand their reach in complementary markets without the need to open any physical stores, and where Farmstead is headed to next.
Sep
18

Retailers Should Expect a Strong Holiday Season in 2019

Deloitte predicts holiday retail sales to jump over 2018. Find out just how high they will go across channels.
Sep
17

Macy’s Searches for New Bluemercury CEO

Bluemercury founders Marla and Barry Beck are stepping down, leaving Macy's to search for a new CEO to steer the beauty business it acquired in 2015.  Barry Beck, Bluemercury’s chief operating officer, will step down on September 20 to pursue a new entrepreneurial venture.
Sep
17

Zebra Adds Solutions to Improve Retailers’ Performance Edge

Zebra Technologies Corporation is offering new solutions to streamline retailers’ operations from front-of-store to the warehouse. Learn how they can help retailers improve inventory management and increase store associate productivity to elevate the customer experience.
Sep
16

Selfridges to Open In-Store Cinema

Upping the ante in customer experience, Selfridges will be the department store in the world to open a permanent theater.
Sep
16

Giant Tiger Offers New Multilingual Mobile Retail Experience

Canadian discount retailer Giant Tiger is enhancing its digital retail presence with a new mobile app to engage shoppers. Get the details.
Sep
16

First Look: Walmart Unveils New Health Center Format

Walmart has opened a “Walmart Health” center, a standalone facility for healthcare services. Take a peek inside the first of Walmart’s new format, a concept expected to eventually be replicated in other markets.
Sep
16

Salesforce Launches Consumer Goods Cloud

Consumer Goods Cloud enables reps to use AI to optimize key tasks, drive higher revenues through better promotion execution and order management and elevate the in-store experience for the end consumer.
Sep
16

Amazon Expands Chicago Tech Hub, Adds 400 Jobs

The company will add jobs in fields including cloud computing, advertising and business development.
Sep
11

McDonald’s Acquires Voice Technology Startup to Supercharge Ordering

The acquisition of Silicon Valley based Apprente furthers McDonald’s commitment to voice-based ordering in its drive thru lanes and mobile ordering initiatives. Learn the details and what it means for the massive quick serve restaurant chain’s tech roadmap.
Sep
11

H.H. Gregg Brick and Mortar Back From the Dead

The electronics retailer has emerged from bankruptcy with a new owner and a renewed dedication to physical retail. Find out where it placed its first new store and how its new format will position it for success.
Sep
11

Kohl’s Names Paul Gaffney Chief Technology Officer

The former Dick’s Sporting Goods and Home Depot executive will be responsible for all technology, information and digital platforms supporting Kohl’s omnichannel business. Hear the latest on the appointment and what it means for both Gaffney and Kohl’s.
Sep
11

Why Retailers Should Take Note of Walmart’s Exclusive Newsstand Offering

A new magazine hit Walmart newsstands exclusively this month. Find out how the Instagram-inspired publication and its QR-code tech benefits the retail behemoth.
Sep
09

EnsembleIQ Appoints Jennifer Litterick CEO

RIS parent company EnsembleIQ has elevated the veteran publishing executive to chief executive. Learn all the details and the role Litterick will play.
Sep
09

Target Is Scaling Its New Loyalty Program Nationwide

Following a successful pilot campaign Target is releasing its new Target Circle loyalty program across the chain. The new program offers shoppers a personalized experience as well as increased savings. Read all about it.
Sep
09

Walgreens Boots Alliance Names New Global CIO

The new head of IT will oversee the global strategy for WBA’s IT operations across all divisions and lead data analytics, business intelligence, development, support, infrastructure, security and technical services. See which retail veteran snagged the coveted, high-profile position.
Sep
04

Albertsons Improves the Retail Experience for Dogs

Albertsons brings a next-gen pet solution to stores through a partnership with DogSpot. Get the details on how the grocer is making shopping more comfortable for Fido.
Sep
04

Lana Todorovich Named Chief Merchandising Officer

The former Ralph Lauren, Perry Ellis and Calvin Klein executive has claimed the top merchandising post at a major department store chain. See where the industry veteran is headed and her plan to further its ongoing digital transformation.
Sep
04

AmazonFresh Expands One-Hour Grocery Delivery to New Market

Amazon continues to scale its fresh grocery service across the nation with latest expansion. See what major metropolitan area AmazonFresh is headed to and the new enhancements that make it even easier for consumers.
Sep
04

XCCommerce Acquired by Otimo Retail

By joining forces and combining the breadth of their expertise, Otimo Retail and XCCommerce now offer global retailers the power to optimize their promotional and coupon initiatives within a unified commerce approach. Get the details.
Sep
03

Reflexis Debuts Artificial Intelligence Solutions

Reflexis Systems revealed at Reflexions 2019, the annual Reflexis User Conference & Expo, new solutions leveraging AI and machine learning. Get the details.
Sep
03

Burberry Partners With Apple to Develop Retail Chat Tool

Burberry is testing a new retail chat tool it created in partnership with Apple. Learn how the tool will help Burberry store associates interact with important customers directly.
Sep
03

The Vitamin Shoppe Launches Personalized Subscription Service

Utilizing a personalized online assessment designed by medical experts, the new Only Me service delivers a custom assortment of vitamins and supplements to participating subscribers each month. Get the details.

August 2019

Aug
29

Overstock Goes Live With Next-Gen E-Mail Personalization

New proprietary technology allows the retailer to personalize e-mail communication with shoppers both pre- and post-deployment. Find out how this unique technology works and how the retailer plans to leverage it.
Aug
28

Walmart Canada Appoints New CEO

Walmart’s Canadian division is getting a new boss. See which Walmart veteran is getting a turn in the corner office after more than two decades with the retailer.
Aug
28

Will Charming Charlie Live On?

Despite the fact that the women’s fashion and accessories retailer announced the closing of all of its stores last month, the Charming Charlie brand may soldier on. Find out what is in store for the bankrupt retailer.
Aug
28

Caribou Coffee New Concept Store Challenges Traditional Café Model

The retailer’s upcoming Little Blue Cabin stores will provide customers a unique coffeehouse experience. See what sets these stores apart and where the first crop of new-age cafés will be placed.
Aug
26

Target and Disney Team Up to Launch New Retail Experience

The Walt Disney Company and Target are collaborating to bring in-store Disney shops and a new digital experience to Target. Get the details of this new partnership.
Aug
23

Nordstrom Creates Role of Chief Merchandising Officer

The retailer has appointed a 33-year company veteran to the position. Find out how the new role will support Nordstrom’s future and who snagged it.
Aug
21

Barnes & Noble Named Most Reputable Retailer

For the second year in a row Barnes & Noble has finished first in this annual ranking of retailer reputation, and was the only retailer to earn an excellent rating. Learn what sets the specialty retailer apart from the crowd.
Aug
21

Amazon Adds 400 New High Tech Jobs

The retailer is opening a new 84,000 square foot office in downtown Portland, doubling its tech workforce in the area. Learn about the new center and the high-tech job opportunities coming to Oregon.
Aug
21

Russell's Convenience Rolls Out Frictionless Checkout

Just over three years after introducing their first cashierless store, Russell's Convenience has implemented frictionless checkout to all stores.
Aug
20

Walmart and Tasty Dish Out Mobile Recipe Shopping

Walmart customers can now directly purchase ingredients featured in BuzzFeed’s Tasty videos from their online grocery carts. Get the dish.
Aug
20

Urban Outfitters Innovates Its Customer Experience Leadership

Urban Outfitters will unite customer data and feedback to improve customer experience across Urban Outfitters, Anthropologie Group, and Free People. Find out how.
Aug
19

Kroger and Walgreens Expand on Ground-Breaking Partnership

Building on early success, the retail partners introduce Kroger Express to additional Walgreens stores and launch Walgreens' owned-brand health and beauty products in Kroger stores. Learn the details of the blooming partnership and the retailers’ plans for future collaboration.
Aug
19

Vitamin Shoppe Improves Inventory Visibility Throughout Its Supply Chain

The specialty retailer is implementing an integrated supply chain strategy to improve demand forecast and optimize store and distribution center replenishment and allocations.
Aug
19

Rite Aid Updates Payment Processing In-Store and Online

The pharmacy powerhouse is superchargin its payment processor and security solutions covering more than 2,400 stores nationwide as well as its e-commerce site. See who Rite Aid turned to for the next-gen solution and how it will help the chain streamline payment across the enterprise.
Aug
19

Sur La Table Reveals New CEO

Sur La Table is bringing on Jason Goldberger as its CEO. Find out what the former Blue Nile and Target exec will bring to the Table.
Aug
19

Banana Republic Adds Rental Subscription Service

Banana Republic is the latest apparel retailer to throw its hat into the apparel subscription ring. Learn about the retailer’s new service and its plan to differentiate itself in the crowed rental space.
Aug
16

A.C. Moore Puts Etsy on Notice

The arts and crafts retailer is launching a new service that directly competes with Etsy’s unique business model. Learn all about A.C. Moore’s new offering and what it means for the industry.
Aug
14

Retailers Opening Stores Outnumber Those Closing Them Five to One

While the doom and gloom of store closings have dominated the headlines of late, IHL reports that the number of retailers closing stores has actually decreased dramatically over the past year. Check out all the cheerful stats.
Aug
14

Top Shopping Behaviors for Gen X and Boomers

Catering to the needs of Millennials and Gen Z is critical, but keeping pace with the changing shopping patterns of established generations is equally vital. Check out this new research highlighting the evolving shopping behavior and preferences of Gen X and Baby Boomers.
Aug
14

Matthew Champion Snags C-Suite Gig

The former Amazon bigwig has accepted a c-suite position at a surging specialty retailer. See where the industry veteran is headed and the role he will fill at his new company.
Aug
14

Domino’s Solves Last Mile Fulfillment Challenges With Electrified Approach

Providing home delivery is difficult in urban centers where traffic and parking create roadblocks to quick and economical fulfillment. Domino’s believes e-bikes can solve urban delivery woes and meet customer’s need-it-now demands. Do you agree?
Aug
14

Avenue Stores Shutters Its Brick and Mortar Business

Time has run out for plus-size women’s apparel retailer Avenue Stores, in business since 1983.
Aug
13

L.L.Bean’s Customer Engagement Is About to Go Next-Gen

Outdoor retailer L.L.Bean will deploy new customer engagement solutions and a microservices-based SaaS platform to anticipate and adapt to future retail requirements. Get the details.
Aug
12

Nike Launches Its First-Ever Subscription Service

Nike has gone live with a children’s footwear subscription service dubbed Nike Adventure Club. Learn the details of the first-of-its-kind service and the retailer’s plan to scale subscription services beyond kids.
Aug
12

The North Face’s Newest Store Highlights Its Evolving Retail Strategy

The outdoor apparel and accessories brand has gone live with a reimagined retail experience at its SoHo NYC store. The store highlights the brand’s new retail approach and kicks off a five-year chain-wide store refresh.
Aug
12

H-E-B Building State-of-the-Art Tech Center in San Antonio

H-E-B is investing heavily in its digital firepower with the construction of a 150,000-square-foot headquarters that will be home to more than 1,000 digital employees. Learn the grocer’s plan for its new center and how it will strengthen its position in the crowded digital grocery space.
Aug
12

Stein Mart Goes Live With Next-Gen POS

The off-price retailer’s point of sale is going from blah to bam, and helping usher in a host of experiential features for the brand. Learn all about it.
Aug
09

Foot Locker Goes Live With Store of the Future in NYC

Foot Locker has launched its community-based Power Store in partnership with Nike which features a full suite of immersive customer experiences. Get a sneak peek of the new location and the ground-breaking, tech-fueled partnership.
Aug
07

Skechers Enhances Retail Experience with New POS Suite

The retailer is modernizing its technology footprint in its direct-to-consumer distribution channels with new point of sale solutions. Learn all about the new capabilities Skechers is onboarding.
Aug
07

Nike Acquires Data Science Company Celect

The acquisition accelerates the retailer’s ability to anticipate and meet consumer demand. Learn the details of the deal and how Nike will immediately begin leveraging Celect’s next-gen demand sensing technology.
Aug
05

CVS Goes Live With Free Pharmacy Delivery Nationwide

In addition to free delivery, CarePass provides members with simplified value, enhanced service and access to on-demand pharmacy care. Learn the details of CVS’s advanced loyalty offering.

July 2019

Jul
31

Jim DePaul Named EVP of Stores

The former Target and Shopko executive has landed an executive vice president of stores gig at an iconic department store. See where the industry vet is headed and the role he will play at his new company.
Jul
31

Walgreens Commits to Supplier Diversity With New Retail Tech

Find out how Walgreens will more easily access new and diverse suppliers.
Jul
30

5G-Enabled Autonomous Robots Are Coming to Retail

AT&T and Badger Technologies have partnered to equip in-store robots with next-gen networking capabilities to improve store operations and elevate customer service.
Jul
29

Advance Auto Parts Launches New Rewards Program

The revamped Speed Perks program offers customers a fast and easy way to earn rewards. Discover the new features and how they help set the program apart from the competition.
Jul
29

Rite Aid Goes Live With Virtual Healthcare In-Store

The retailer has launched RediClinic Express, providing customers access to convenient, affordable, tech-powered healthcare via an in-store kiosk. Learn how the virtual care solution helps make stores a destination.
Jul
29

Kroger Breaks Ground on $55 Million Project

Kroger and Ocado broke ground on a second customer fulfillment center, located in a new market for the grocery retailer. Get the details and find out when the massive project will be complete.
Jul
29

Back-To-School Spending Expected to Increase

The critical back-to-school season is in full swing and retailers can expect a modest increase in sales year-over-year. Hear the latest predictions on the season and what and where customers are buying.
Jul
24

Ace Hardware’s Data-Driven Approach to Workforce Management

The retailer’s new workforce management solution leverages an easy-to-use, date-driven approach to optimize schedules and task management, allowing associates more time to service customers.
Jul
24

Walgreen’s Deploying AI-Powered Voice Assistant Across the Chain

The pharmacy powerhouse is rolling out a new AI-infused communication tool designed to empower associates to better serve customers. Learn the details on the tech and Walgreens’ plan to deploy at nearly 10,000 locations.
Jul
23

Bealls Drives Inventory Agility

With new inventory arriving weekly, apparel and home merchandise retailer Bealls needed to gain new management efficiencies of their extensive inventory. Find out how Bealls met this challenge.
Jul
23

Wakefern to Boost Shoprite E-Grocery Operations with New Automated Micro-Fulfillment Center

A new fulfillment center will serve select ShopRite stores in North Jersey and New York. Learn what this means for the retailer's grocery pick-up and home delivery services.
Jul
23

GNC to Close up to 900 Stores, Cutting Mall Shops by Half

As part of the retailer’s “store optimization” GNC will close up to 900 stores as a result of “current mall traffic trends.” Learn what this means for the wellness retailer.
Jul
22

David's Bridal Announces Chief Store Experience and Supply Chain Officers

The specialty apparel retailer has named two industry veterans to top c-suite positions as it furthers its omnichannel evolution. See who joined the David’s Bridal team and the roles they will fill as the retailer continues to digitally transform.
Jul
22

Amazon Adds Two More Robotic Fulfillment Centers

The state of the art fulfillment centers will total more than 1.4 million-square-feet and feature a fleet of autonomous robots working alongside human counterparts. Learn the details and where Amazon is building these next-gen DCs.
Jul
22

New Capabilities from Kroger’s 84.51° Fueled by Data from Half of U.S. Households

The solution leverages a massive data set, drawing conclusions that are representative of national consumer behavior. Retailers have the flexibility to customize their experience ― gathering data on sales performance, inventory, assortment, promotions, customer segmentation, in-store space management, and more.
Jul
22

Uber Rewards Customers for Shopping During Rides

In another boon for e-commerce, Uber is promoting backseat shopping. Get the details.
Jul
22

Hollister’s Intimates Brand Triples Store Count

Gilly Hicks by Hollister is tripling its standalone presence with a series of popup shops and a new data-fueled approach. See where the intimates brand is setting up and how it will separate itself from the crowd.
Jul
18

ThirdLove to Open Experiential Retail Store

Bra and underwear retailer ThirdLove is set to open its first experiential retail popup. Uncover how the pilot will test innovative fitting rooms and more.
Jul
17

Hari Govind Named SVP of Tech Infrastructure and Operations

The former Facebook executive is headed to a massive retailer to oversee its tech team operations. See where the industry vet is headed and the role he will fill at his new company.
Jul
17

Brad Weston Lands CEO Gig

The former Petco CEO is headed to a leading specialty retailer to head up its strategic growth initiatives and lead all aspects of the company’s retail operations. See where he is headed and the new role he will play.
Jul
17

AutoZone Implements Next-Gen Forecasting and Replenishment

The auto parts retailer and distributor has implemented a next-gen solution to enhance its inventory position and forecast accuracy. Learn more about the cutting-edge deployment and how it is improving distribution center operations.
Jul
17

Giant Eagle Goes Live With Checkout-Free Tech

The grocer is deploying a computer vision platform that allows customers to simply grab and go, enabling shoppers to skip the POS lane entirely. Learn the details of the new checkout-free experience.
Jul
15

Sally Beauty Launches New Mobile App

The retailer’s 15 million loyalty members can now take beauty into their own hands with new tools that make it easy to achieve professional quality care at home. Find out more about the newly launched app and how it advances the Sally Beauty’s ongoing digital transformation.
Jul
15

Steve Dee Named Chief Information Officer

The former VP of technology at Nike has landed a c-suite position at a leading personal care retailer. See where the industry vet is headed and the role he will fill at his new company.
Jul
15

Carter’s Bolsters Its Website Performance

The children’s apparel retailer has found a way to speed up its website, improving e-commerce operations. Learn how.
Jul
15

Walmart Goes Live With Next-Gen Associate Scheduling

Associates can now seamlessly view schedules, swap shifts and pick up shifts at more than 4,600 Walmart locations. Learn more about the system and how it walks the thin line between scheduling for company need and providing consistency for workers.
Jul
15

Kroger Names Location of Another High-Tech Fulfillment Center

Grocery retailer Kroger and online grocery retailer Ocado have announced the location of a third planned high-tech customer fulfillment center. The $55 million investment is expected to create more than 400 new jobs and be operational in 2021. Find out where Kroger will break ground this year on the project.
Jul
12

Charming Charlie Is Calling It Quits

The jewelry and accessories retailer has filed for bankruptcy for the second time in two years and has announced plans to close all of its nearly 300 stores. Learn the details on the latest victim of retail’s evolve or die age.
Jul
11

WorkJam Goes Live With Next-Gen Enterprise-Class Messaging

The new functionality streamlines communication, creating a unified employee experience across an ever-growing number of channels, devices, and touchpoints to improve workplace efficiency and satisfaction.
Jul
10

Crate and Barrel Goes Live with First Full-Service Restaurant

The home goods retailer is stepping into unchartered territory with its first full-service restaurant designed to create an immersive brand experience beyond traditional retail. Get a sneak peek and find out what makes this experience unique.
Jul
10

Last Minute Shoppers Key to Back-to-School Success

With the back-to-school season set to kick off retailers can expect a modest gain in sales compared to last year. However they can see a big boost in revenue by catering to last minute shoppers who typically spend twice as much as early season purchasers.
Jul
10

Sally Beauty Goes Live with Customer Experience Management Solution

The suite of customer management solutions provides the retailer with real-time feedback into the customer experience and insight into how to increase shopper engagement.
Jul
10

Hard Rock’s Merchandising Suite Delivers 99.9% Demand Certainty

The new solution set improves forecasting, planning, and replenishment and ushers in a new-era of inventory accuracy for the massive international retailer. Learn all about the merchandising suite’s next-gen capabilities.
Jul
10

Etsy to Make Free Shipping a Core Part of the Shopping Experience

The retailer is providing marketplace sellers with the tools and support to provide free shipping. In addition, the retailer’s internal product search will prioritize items that offer free shipping.
Jul
10

Overstock Named Best Retail App

The pure-play’s mobile-first approach and dedication to cutting-edge technological innovation has led to a host of awards this year including being named best retail app. Find out what sets its mobile app apart.
Jul
08

Whole Foods Gets In On Prime Day Madness

The grocer is offering a host of discounts and special promotions building up to the annual event. See how Whole Foods is working hand-in-hand with Amazon to ensure Prime Day once again beats all-time sales records.
Jul
08

Walmart Will Reportedly Lose $1 Billion on E-Commerce This Year

Despite massive online sales growth, Walmart’s e-commerce division is projected to lose around $1 billion this year. How is that possible?
Jul
08

Iconic San Francisco Retailer Acquired

Gump's San Francisco is once again a family-owned business. The 158-year-old luxury retailer has been acquired by the Chachas family and will be relaunching this fall.
Jul
03

American Dream Retail Extravaganza Sets Opening Date

The retail and entertainment complex under construction in Bergen County, NJ, broke ground on the site in 2004. Now the 3 million-square-foot retail complex has announced an opening date and reviews the diverse retail, dining, entertainment and fashion experiences it will house.
Jul
01

Rent the Runway and Nordstrom Team Up In LA

Uncover how Nordstrom and Rent the Runway are teaming up to draw foot traffic into the department store, while making Rent the Runway’s digital rental service more convenient.
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