January 2021
Jan
20
Bed Bath & Beyond Inc. Adds Macy’s Veteran to Unlock Value Potential
Bed Bath & Beyond Inc. has tasked a Macy’s veteran with “unlocking the potential” of its personal care and beauty chain. Find out who has been added to the BB&B team and the retailer's plans.
Jan
20
Dallas Travelers Can Now Just Walk Out at Hudson Store
Travel retailer Hudson will use Amazon’s Just Walk Out cashierless technology in select stores, with the first to open in Q1 at Dallas Love Field Airport.
Jan
20
Sally Beauty Scaling CX Capabilities As Digital Needs Grow
Sally Beauty Holdings has teamed with Salesforce to improve its customer experience capabilities.
Jan
15
Walmart’s CEO of U.S. E-Commerce Marc Lore Announces Retirement
Lore has notified Walmart he will retire from his position of executive vice president, president and CEO, U.S. eCommerce, effective January 31, 2021.
Jan
14
Christopher & Banks Begins Store Closing Sales
Apparel retailer Christopher & Banks has filed for Chapter 11 and begun the store closing process at more than 400 stores nationally.
Jan
13
Target Had a Happy Holiday Season
Target’s retail strategy was on target again this holiday season. November/December comp sales grew 17% and its curbside service spiked 500%. Find out why else Target had a happy holiday.
Jan
12
SAS Partners With C.H. Robinson to Grow Supply Chain Agility
Data analytics provider SAS and global logistics company C.H. Robinson have partnered to improve supply chain efficiency.
Jan
11
Ahold Delhaize USA Pilots UV Disinfection Robot
Retail Business Services (RBS), the services company of grocery retail group Ahold Delhaize USA, is piloting newly launched ultraviolet (UV) disinfection robots from Ava Robotics to manage COVID-19-related and other cleaning needs. Get the details.
Jan
11
Filippa K Deploys RFID Platform to Boost Supply Chain Accuracy
Swedish fashion retailer Filippa K is leveraging RFID to improve its inventory accuracy and increase product availability throughout its retail supply chains and stores.
Jan
11
Amazon Expanding Operations in Metro Detroit
Amazon.com is opening five new buildings to support operations closer to customers in the metro Detroit area, including its fourth fulfillment center in the state using Amazon robotics to help associates pick, pack and ship smaller items to customers. Learn more.
Jan
06
Walgreens to Sell Drug Wholesale Business for $6.5B
Walgreens Boots Alliance has entered a deal to sell the majority of its Alliance Healthcare Businesses to AmerisourceBergen for $6.5 Billion. Get the details.
Jan
06
Bed Bath & Beyond Brings On Patty Wu as SVP, GM for Buybuy Baby
Most recently chief commercial officer at Beautycounter, Wu will be tasked with growing Buybuy Baby and its customer base by executing the strategy and capital investment outlined during the retailer’s Investor Day in the fall.
Jan
04
Team Green: Burton Snowboards Partners with Mtn Dew for One World
Mtn Dew and Burton Snowboards are teaming on behalf of sustainability as part of a new partnership known as One World.
With a full-length feature film of the same name, a dozen episodes of digital content and a limited-edition capsule collection made of recycled materials, One World intends to celebrate the connection between snowboarding, curiosity and a respect for the environment. The film was also produced in partnership with Toyota, Plartec and Bank of the West.
Jan
04
NRF Says Latest Stimulus Will Help Continue Recovery from Pandemic
Economic challenges brought on by the coronavirus pandemic will continue in 2021, but stimulus legislation signed into law just after Christmas will help maintain and accelerate the nation’s ongoing recovery, NRF chief economist Jack Kleinhenz said. Hear more.
December 2020
Dec
22
Amazon to Open New Fulfillment Centers and Delivery Station
Amazon.com plans to open two new fulfillment centers, including a new 750,000-square-foot robotics fulfillment center, as well as a new delivery station. Learn what the expansion means for San Antonio, TX.
Dec
21
Hy-Vee Tapping Into Local Brands at Quarterly Summits in 2021
The retailer is currently accepting submissions for its “Best of Brands” summits online in the following categories: grocery, produce, deli, general merchandise, frozen, dairy, and health and beauty care.
Dec
21
DICK'S Sporting Goods Partners to Offer Same-Day Delivery
DICK'S Sporting Goods has partnered to launch same-day delivery from more than 150 stores. Get the details.
Dec
18
Tapestry Modernizes Its IT infrastructure
Tapestry, the parent company of Coach New York, Kate Spade, and Stuart Weitzman, has migrated its SAP environment to the cloud to help fuel the company’s growth. Get the details.
Dec
18
Amazon Rolls Out Returns at Whole Foods Market
Amazon has made another move to make returning orders stress-free and convenient as possible this holiday season. Get the details.
Dec
16
Boston Market Rolling Out New POS Nationwide
Boston Market is turning to the cloud. Learn how it will update its POS hardware and software across all 350 restaurants to be able to implement new technology quickly.
Dec
16
Foot Locker Names New CIO
Foot Locker has named a former Michaels executive its new SVP, CIO. Learn which seasoned executive will oversee the execution of the next generation of Foot Locker's strategic technology agenda.
Dec
14
Yankee Candle Brings Santa Into Homes
Learn how Yankee Candle is spreading some virtual cheer to families this year.
Dec
14
Bed Bath & Beyond Selling Off Cost Plus World Market Business
The agreement includes 243 brick-and-mortar locations, the CPWM digital business, two distribution facilities and a corporate office.
Dec
14
Nike Explores Holograms For That Perfect Fit
The No. 14 retailer is leveraging Omnivor’s Holograms for Retail technology for its Virtual View feature at Finish Line and JD Sport. Using the tech, shoppers can select a hologram that matches their size and body type and then build a virtual dressing room in their homes.
Dec
09
Best Buy Canada Updating POS and Loyalty
Uncover how Best Buy Canada is updating its in-store POS and loyalty to integrate with its e-commerce.
Dec
09
Wakefern Increasing Access to Consumer Behavior Insights
Wakefern Food Corp., the largest retailer-owned cooperative in the United States, is expanding its relationship with consumer intelligence provider Catalina to help brands better understand shopper behavior.
Dec
09
Yesway Appoints New CIO
Convenience store chain Yesway has appointed a new CIO and SVP of Human resources, and opened a new corporate office. Find out which seasoned execs snagged the new positions.
Dec
07
7-Eleven Introduces In-App Contactless Payment
7‑Eleven's new app-based mobile wallet offers all customers — including those who would like to load cash — a contactless way to pay. Learn how.
Dec
07
JCPenney Exits Bankruptcy
JCPenney has exited Chapter 11, bought by Simon Property Group and Brookefield Asset Management. Get the details on the deal that saves the historic retailer.
Dec
02
Stein Mart Website to be Re-Launched Early 2021
A subsidiary of Retail Ecommerce Ventures (REV) placed the winning bid of $6.02 million for the intellectual property of Stein Mart Inc. Learn how REV expects to re-launch the off-price fashion and home goods retailer as an online-only store early next year.
Dec
02
Price Chopper Supermarkets Taps Machine Learning To Deliver Omnichannel Personalization
Price Chopper Supermarkets and Market 32 will leverage advanced machine learning algorithms to provide personalized, seamless experience for their customers. Learn how.
November 2020
Nov
30
Ascena Retail Selling Ann Taylor, Loft and More for $540 Million
Ascena Retail Group has entered into a deal to sell its remaining Ann Taylor, Loft, Lou & Grey and Lane Bryant brands for $540 million. Get the details.
Nov
30
How Claire’s Will Make U.S. Expansion Plans
Claire’s Stores has a new partner to help optimize its brick-and-mortar store placement. Find out how the retailer is tapping forecasting models, data visualization, custom reporting, and peer site analysis tools.
Nov
30
Walmart Plans Dazzling Holiday Drone Show
Walmart is wowing customers with a series of holiday drone shows across the country this month, building on its series of contactless customer experiences. Watch the video.
Nov
23
Sally Beauty Rolls Out BOPIS as Part of Digital Transformation, Appoints New CIO
Sally Beauty has launched buy-online-pickup-in-store (BOPIS) capabilities nationwide as part of its ongoing digital transformation. In addition, the retailer has made several leadership changes, including appointing a new CIO. Get the latest.
Nov
19
Symphony RetailAI Names Dale Grant CRO
Symphony RetailAI has named Dale Grant chief revenue officer, replacing Graeme Cooksley.
Nov
19
Online Grocer Farmstead Goes Live in Charlotte, NC
Online grocer Farmstead has gone live with deliveries in Charlotte, NC. Currently, Farmstead offers same-day delivery to all zip codes in the city of Charlotte. The delivery area will be rapidly expanded in the coming weeks to the Charlotte suburbs.
Charlotte is Farmstead’s first expansion market - Farmstead’s “dark” warehouses greatly ease entry into new geographies, reduce food waste by 3-4x and help eliminate food deserts by making fast, inexpensive delivery available with a new model.
Nov
16
Tailored Brands Expects to Exit Bankruptcy in November
Tailored Brands, parent of Men's Wearhouse and Jos. A. Bank, expects to successfully emerge from Chapter 11. Get the details.
Nov
16
CVS Pharmacy Offering Contact-Free PayPal and Venmo Checkout
CVS Pharmacy customers can now have a contactless checkout experience using PayPal and Venmo QR codes at 8,200 stand-alone retail locations.
Nov
16
TaylorMade Golf Teams For Global Shopping Optimization
TaylorMade Golf Company has partnered with commerce provider eShopWorld (ESW) to provide a localized online shopping experience to its European customers.
Nov
11
Giant Eagle Launches myPerks Loyalty Program
Giant Eagle has launched a pilot of its new myPerks loyally program in Canton, Ohio. Learn what the new program entails and what the grocer's plans are for the rollout.
Nov
10
Tapestry Tapping Analytics To Upgrade Customer Experiences
The Tapestry house of luxury brands, which includes Coach, Kate Spade and Stuart Weitzman, will leverage new customer data platform products to generate comprehensive customer profiles, serving as a foundation for predictive analytics to improve customer interactions.
Nov
10
Cos Bar to Provide Personalized Omnichannel Service
Cos Bar customers can now communicate with beauty specialists in a multitude of ways, as well as request a virtual or in-store appointments. Learn how the beauty retailer is giving its customers a new personalized experience.
Nov
09
GoPuff Picks Up BevMo
E-commerce delivery provider GoPuff will acquire BevMo alcoholic beverage specialty retailer as it builds on its micro-fulfillment network.
Nov
09
JOANN Rolls Out Location-Based Curbside Pickup Before Holidays
Within weeks of going live chain-wide with the new tech, JOANN has consistently seen pickup wait times under a minute. Learn how the craft retailer is speeding up online order pickup at the store this holiday season.
Nov
06
Karen Lynch Named President/CEO of CVS Health
Karen Lynch has been named president and CEO of CVS Health, effective Feb. 1, 2021, replacing the retiring Larry Merlo.
Nov
05
Pet Valu U.S. Closing All Stores
Specialty pet food and supplies retailer Pet Valu, Inc. will commence a wind down of its operations due to “severe impact from COVID-19.” Learn more.
Nov
05
Convenience Store Kum & Go Adds New Digital Platform to Communicate With Frontline
Learn how convenience store chain Kum & Go's new digital workplace platform will help its more than 5,000 associates and managers with workforce communications and scheduling.
Nov
05
Marks & Spencer Enters a Collaboration to Enhance Digital Product Development
The transition to 3D imagery has resulted in increased test completion rates and boosted respondents’ comments by 50%, providing richer product feedback to the company’s product development and merchant teams. Learn more.
Nov
04
Walmart Pulling the Plug on Robots
While some retailers are finding a new value in retail robotics during COVID-19, it has been reported that Walmart is pulling the plug on some of its in-store robots. Get the details.
Nov
04
Predictive Menu Boards Coming to Burger King, Popeyes & Tim Hortons
The digital drive-thru menu boards allow for special promotions to be tailored based on previous orders, regional weather patterns, time of day and other factors.
Nov
03
Eataly Adding Same-Day Delivery in Four U.S. Cities
Italian retail and dining experience company Eataly will offer same-day delivery of food to consumers. Find out where and how the retailer will bring its experience to doorsteps.
Nov
02
rue21 Hires Former HSN President as CEO
Under new leadership, rue21 plans to double down on omnichannel enhancements to create more compelling customer experiences. Find out who is taking the helm of the specialty clothing retailer.
Nov
02
Kohl’s Digital Holiday Playbook Includes Instagram Live and Virtual Pop-Ups
Kohl’s will connect with consumers in new ways this holiday season, including through virtual pop-ups and augmented reality with shoppable features.
Nov
02
Sharp and NEC Form Joint Venture
Sharp Corporation and NEC Corporation have formed a joint venture for B2B visual display solutions.