Coronavirus Retail News

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Coronavirus Retail News

Retail's Battle Bots: COVID-19 Exposes True Value of Robotics

As with many of today's retail tech investments, the pandemic is accelerating the gap between the sellers that have invested in their robotics strategies and those that haven't. We explore how some of today's retailers are using robotics to secure success during the health crisis.

Building Trust and Loyalty at the Store

Building a loyal customer base by delivering product in a safe way has never been more important. Learn why relaying real-time information to consumers at the store level is imperative to running today’s retail shop and where that information is most valuable.

IKEA has been able to accelerate its digital transformation in the face of COVID-19, while keeping an eye on the future. Learn how its implementation of cloud services is setting the retailer apart.

The hair and beauty retailer and distributor launched a new brand campaign at the start of the year aimed at helping consumers achieve salon results from the comfort of their home. It couldn't have picked a better time.

Learning how to look at a core business model through a new lens.

Tractor Supply Company is implementing a store and channel clustering initiative that will help it optimize inventory at the store, category and SKU level across is 1,900-plus fleet. 

Sam’s Club will soon have a robotic scrubber in every club in their U.S. chain of nearly 600 stores and is expanding a retail shelf analytics pilot. Get the details.

Holiday spending is expected, but what at level during a global pandemic? RIS takes a look at two recent surveys for the answer.

Children have been visiting with Santa Claus at Macy’s since 1861, but for the first time ever, Macy’s Santaland will be transformed into an interactive, virtual experience. Learn what this year's reimagined experience will include.

The past six months have been a trying time for many retailers and satisfying customers has become a difficult feat under the circumstances. Learn which 7 retailers are still meeting customer expectations in this special COVID-19 customer satisfaction ranking based on interviews with 30,787 customers from April to September.

With holiday competition expected to be fierce, the retailer is updating its app, stores and checkout experiences with the hopes of making consumers more comfortable about their ability to retrieve items quickly during the pandemic.

When it comes to grocery fulfillment, Walmart tops the list for buy-online-pickup-in-store services, while Sam’s Club ranked first for curbside pickup. Find out which other retailers are highly ranked and which parts of the experience matter most.

COVID-19 prompted new customers to try services like grocery pickup, and now Whole Foods Market is betting this trend is here to stay. Get the details on the grocer’s latest offering.

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