CVS plans to complete around 600 HealthHUBs this year, 1500 by the end of 2021. Hear from CVS CEO Larry Merlo on the rapid rollout and how CVS is extending the intersection between data analytics and technology it has created to health outcomes.
Brick and mortar must stop wasting physical location data. For too long, physical retailers have relied on outdated tactics to attract shoppers. The real and continued threat of online shopping means that physical players must unlock all data points.
A client told me this just the other day, and it struck a chord; not because it is a pithy play on words, but because it is so very consistent with many of my recent client discussions.
“There is data in that system, but we haven’t applied the resources to harvest it and do anything with it.”
E-commerce accounts for only 11.2% of total U.S. retail sales still, a reminder that traditional retail stores still hold leverage. Here two technology trends retailers should use to optimize their shoppers’ in-store experiences and convert browsers into buyers.
Creating a culture around the customer and their needs has become a roadmap to success for retail stores in an age where online shopping provides shoppers an easier alternative to trekking outside. To update and inspire you, RIS takes a vivid look at the most fascinating customer-centric stores of 2019 and the next-gen tech they spotlight. If you want to remain relevant in 2020, don’t miss this.
True digital transformation can only take place when retailers have a 360-degree view of the consumer. Download this exclusive infographic to discover how having unified customer data allows retailers to personalize shoppers’ experiences and target them at the right time via the right channel.
Consumers are craving shopping experiences that meet their immediate needs at any particular moment along the shopping journey. The need to unify data across the enterprise from different sources and to capture in-store data, has never been stronger. Learn how a customer data platform transforms touchpoints into exceptional experiences.
In this unique Special Report, RIS uncovers why a small group of retailers are scoring big gains in the battle for consumers and how they are reshaping the competitive landscape. Join us as we examine consumer behaviors in grocery retail and the significant steps retailers are taking and the technologies they are implementing to respond to them.