Customer Relationship Management (CRM)

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Customer Relationship Management (CRM)

A collection of news, articles and other featured content about Customer Relationship Management (CRM).

This annual look at the world’s most valuable tech brands is filled from top to bottom with retailers and retail solution providers. See which industry stalwarts made the coveted list and how much their brands are worth.

Which retail solutions providers are the best to work for?

In the race for the next great retail tech breakthrough nothing is more vital than attracting and maintaining top talent. See which retail solution providers scored highest in this annual ranking of the top companies to work for.

Download RIS/CGT's annual analytics benchmark research and rate your organization's analytics maturity against the industry leaders.

Download this must-read benchmark research report to find out how retailers are responding to fast-moving changes in the marketplace and the investments they are making in game-changing technology.

Download this special report to discover how providing an engaging, tailored experience requires a mix of new-school tech and old-school knowhow.

Oracle Loyalty Cloud delivers highly personalized experiences to improve customer loyalty, advocacy and value. Learn the details.

Target's latest steps center on improving the customer experience, from a new loyalty program to putting on its first event that will help it tie shopping and experiences together, while providing it social and digital content.

Addressing customer feedback shouldn’t be a shot in the dark. Review the state of customer reviews and uncover new ways to meet current challenges in assessing customer experience.

The online fitness retailer’s lean social media team tailors every interaction on its social channels thanks to a new engagement tool. Learn how Bodybuilding.com blends art and science to personalize the experience.

For the second year in a row, RIS News kicks off the New Year with a salute to 10 of retail technology’s most influential and innovative women.

Check out RIS’ annual look at the highlights and key trends from the NRF Big Show 2018. Relive the big moments and catch up on what you might have missed.

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