By using data insights to expand staff knowledge and deepen the customer relationship, retailers are turning new technologies into rising revenue, creating unique and personalized experiences for customers across all channels.
It is all about the experience. That is the trending mantra across the industry, and the heart and soul of the retail renaissance. Check out how leading retailers like Walmart, Amazon, DSW and lululemon are leading the charge on the experiential retail front.
“Remaking the consumer experience will be an increasingly important competitive differentiator," said CEO Larry Merlo. Uncover what that means for the retailer's concept stores launching early next year.
The department store segment continues to reinvent itself through acquisitions and an increased focus on off-price merchandise. Apparel Magazine's annual ranking of the top department stores saw a new retailer in the top spot. See where Macy's, Kohl's, Sears and others ranked.
Download this Retail IQ report and explore how to make mobility a key component of your organization and align next-gen capabilities to unify the enterprise, meet customer demand, and empower employees.