Customer Relationship Management (CRM)

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Customer Relationship Management (CRM)

Download this Roadmap report presented by Cegid and learn how leading retailers are solving the personalization dilemma with the use of innovative clienteling software that helps tailor the path to purchase for shoppers.

A question hung in the air during the recent Aptos user's conference that goes something like this: "How am I doin'?" It's been two years since the mid-size enterprise software company spun off from parent Epicor taking with it a small executive team and big dreams.

IBM MobileFirst for iOS app combines the digital capabilities of the Pets at Home website with the personalized nature of in-store interactions to bolster the retail experience.

Download this Technology Solutions Guide to learn about the features you need when updating your customer relationship management (CRM) and loyalty solutions, and how mobile loyalty and CRM systems level the playing field for retailers.

Amazon. To the customer the word is synonymous with low prices, unlimited assortment, and fast and free shipping.

The Best Buy 2020: Building the New Blue strategic initiative looks to blend new technology and services to set Best Buy up for the next decade. Learn the four priorities Best Buy has planned this year as the program kicks off.

Download this Retail IQ report and discover the dos and dont's of modern clienteling and how retailers can utilize up-to-date technology to improve shopper engagement and loyalty.

With the launch of a new pricing strategy and loyalty program GNC is driving shoppers back to its stores and resurrecting its struggling sales. Learn the latest as the retailer repositions.

What's coming down the pike for lululemon? Click-and-collect, a mobile app and more. Read on to peak into the athletic apparel company's future.

Forman Mills is poised to enter its next stage of growth and expansion in connection with a recent investment. Find out what end-to-end software suite will support its growth plans.

Download the 14th Annual Store Systems Study and examine the widening gulf between IT leaders and laggards and benchmark your efforts against the industry’s leaders.

Download this Retail IQ report and discover how leading retailers are leveraging in-store digital technology to ensure associates are able to provide consumers with the personalized service they demand.

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