CVS Tests Prescription Delivery With Autonomous Vehicles

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CVS Tests Prescription Delivery With Autonomous Vehicles

05/28/2020

CVS Pharmacy is working with robotics company Nuro to test prescription delivery in the Houston market, beginning in June. Nuro will use its fleet of autonomous vehicles to deliver prescriptions and essentials to CVS Pharmacy customers.

“We are seeing an increased demand for prescription delivery,” said Ryan Rumbarger, SVP of Store Operations, CVS Health. “We want to give our customers more choice in how they can quickly access the medications they need when it’s not convenient for them to visit one of our pharmacy locations.”

“Today, we are excited to expand into an entirely new vertical: health,” said Dave Ferguson, Nuro’s co-founder and president. “Through our partnership with CVS, we hope to make it easier for customers to get medicine, prescriptions, and the other things they need delivered directly to their homes.”

The pilot program will serve customers across three zip codes near CVS Pharmacy’s location at 5430 Bissonnet St., Bellaire, TX. Customers in the pilot area who are placing prescription orders via CVS.com or the CVS Pharmacy app can choose the autonomous delivery option, and add other non-prescription items to their order. To ensure the security of their prescriptions, customers will need to confirm their identification to unlock their delivery when Nuro’s autonomous vehicle arrives curbside at their home. Deliveries will be free of charge to CVS Pharmacy customers.